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Southwest Administrators Jobs (NOW HIRING)

SOUTHWEST SERVICE ADMINISTRATORS IN

Bookkeeper

Phoenix, AZ · On-site

$18 - $23.50/hr

Southwest Service Administrators provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy ...

Southwest Network

Site Administrator

Phoenix, AZ · On-site

The Site Administrator position is more than administrative-in this key role, you will lead, direct ... Southwest Network is an equal opportunity employer. ABOUT OUR ADULT SERVICES DIVISION For adults ...

Southwest Network

Site Administrator

Chandler, AZ · On-site

The Site Administrator position is more than administrative-in this key role, you will lead, direct ... Southwest Network is an equal opportunity employer. ABOUT OUR ADULT SERVICES DIVISION For adults ...

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$70K

$137.5K

How much do southwest administrators jobs pay per year?

As of Jul 20, 2026, the average yearly pay for southwest administrators in the United States is $69,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What are the primary challenges faced by Southwest Administrators when managing multiple client accounts?

Southwest Administrators often oversee a diverse portfolio of client accounts, which can present challenges such as balancing competing deadlines, adhering to varying compliance requirements, and maintaining clear communication with multiple stakeholders. Success in this role depends on strong organizational skills, attention to detail, and the ability to adapt quickly to changing client needs. Team collaboration and proactive problem-solving are key to effectively managing these responsibilities and ensuring client satisfaction.

What are the key skills and qualifications needed to thrive as an Administrator at Southwest Administrators, and why are they important?

To thrive as an Administrator at Southwest Administrators, you need strong organizational skills, attention to detail, and a background in office administration, often supported by a relevant associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, document management systems, and possibly industry-specific platforms is typically required. Excellent communication, problem-solving, and time management skills set top administrators apart in this role. These abilities are crucial for ensuring efficient office operations, accurate record-keeping, and effective support of both staff and clients.

What is the difference between Southwest Administrators vs Customer Service Representatives?

AspectSouthwest AdministratorsCustomer Service Representatives
Required CredentialsHigh school diploma or equivalent; some roles may require administrative certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, administrative departmentsCall centers, retail locations, or office environments
Employer & Industry UsageUsed in airline, travel, and corporate sectors for administrative supportCommon across retail, airline, and service industries for customer interaction

Southwest Administrators primarily handle administrative tasks within office settings, focusing on organizational support. Customer Service Representatives interact directly with customers, providing assistance and resolving issues. While both roles require strong communication skills, Southwest Administrators focus on internal operations, whereas Customer Service Reps focus on external customer engagement.

What are Southwest Administrators?

Southwest Administrators are professionals or organizations that specialize in providing administrative and management services, typically within the insurance or benefits industry. They often handle tasks such as claims processing, benefits administration, customer service, and compliance for companies, unions, or associations, particularly in the southwestern United States. Their role is to ensure smooth operation of benefit programs while adhering to relevant laws and policies. Southwest Administrators may also provide consulting and support services to help clients navigate complex regulations and optimize their administrative processes.
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Southwest Administrators jobs near you
Infographic showing various Southwest Administrators job openings in the United States as of July 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Temporary. Highlights an 100% In-person job distribution, with an average salary of $69,977 per year, or $33.6 per hour.
Pension Customer Service Representative

Pension Customer Service Representative

SOUTHWEST SERVICE ADMINISTRATORS INC

Phoenix, AZ • On-site

$17.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Southwest Service Administrators rating

7.9

Company rating: 7.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

117th of 451 rated business services

Job description

The Pension Customer Service Representative primarily focuses on assisting members with questions regarding Pension and Annuity Benefits.

Responsibilities:

Customer Service

  • Provide high quality customer service to all Fund members by documenting telephone, written and walk-in inquiries regarding benefits, or claim status in an efficient prompt and professional manner.
  • Respond to and resolve complex issues, including those escalated by members.
  • Serve as primary, daily contact to clients on delivery of services.
  • Resolve complex plan provision questions and issues addressed.
  • Raise issues as appropriate to Team Supervisor or Department Manager.
  • Learn and use professional excellence tools and concepts to ensure efficient and quality output/service delivery.

Skills/Abilities:

  • Ability to speak, read and write in both English and Spanish highly preferred.
  • Minimum 40 WPM and 3,000 KPH proficiency
  • Ability to maintains current knowledge of all plan’s eligibility & enrollment rules to provide correct information to plan participants and providers.
  • Professional, client-focused approach to colleagues and assignments.
  • Strong oral and written communication skills with exceptional attention to detail.
  • Ability to seek out experiences that may change perspective or provide an opportunity to learn new things.
  • Strong dedication to follow-through on all tasks and assignments.
  • Ability to sit for long periods of time operating a computer keyboard.

Employee Benefits Program

COMPANY PROVIDES:

  • MEDICAL, DENTAL, VISION
  • SHORT-TERM DISABILITY
  • Full coverage benefits for a low weekly premium of $5 (Employee Only), $15 (for Child(ren) and $20 per week for full family or Employee/Spouse.
  • COMPANY PAID supplemental dental coverage of $1,000 per year for Employee.
  • COMPANY PAID LONG TERM Disability & Life/AD&D coverage.
  • 401K Plan including company match up to 5%
  • COMPANY PAID additional pension plan entirely funded by the company.
  • EXCEPTIONAL TIME OFF package including Paid Personal Leave (PPL) and Vacation with annual BUY BACK options!!!!
  • Annual, automatic pay increases.

Southwest Service Administrators provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence compensation and training. Southwest Service Administrators expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age physical and mental disability, or genetic characteristics.

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