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Solution Center Jobs (NOW HIRING)

First Credit Union

eBranch Coordinator

Chandler, AZ · On-site

Summary/Objective The E-Branch Coordinator plays a key leadership role within the Member Solution Center, responsible for coaching, developing, and motivating representatives to consistently meet and ...

PNC Bank

Tech Solution Ctr Analyst Lead

Pittsburgh, PA · Hybrid

As a Technical Solution Center Analyst within PNC's Technology organization, you will be based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can ...

First Credit Union

Branch Coordinator

Chandler, AZ · On-site

$17.50 - $24/hr

Collaborate with the Member Solution Center leadership to foster a positive, high-performance work environment by coaching and developing team members, promoting continuous improvement, and guiding ...

FIRST CREDIT UNION

Branch Coordinator

Chandler, AZ

$17.50 - $24/hr

Collaborate with the Member Solution Center leadership to foster a positive, high-performance work environment by coaching and developing team members, promoting continuous improvement, and guiding ...

First Credit Union

eBranch Coordinator

Chandler, AZ · On-site

Summary/Objective The E-Branch Coordinator plays a key leadership role within the Member Solution Center, responsible for coaching, developing, and motivating representatives to consistently meet and ...

Light Edge

Solution Architect

Saint Louis, MO · Hybrid

$61.25 - $80.75/hr

Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO ...

Light Edge

Solution Architect

Belmont, NC · Hybrid

$57.75 - $76.25/hr

Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO ...

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Solution Center information

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$44.5K

$123.3K

$181.5K

How much do solution center jobs pay per year?

As of Jun 2, 2026, the average yearly pay for solution center in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Solution Center Specialist, and why are they important?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What are some typical challenges faced by professionals working in a Solution Center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is a Solution Center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

How can I make 2000 a week working from home?

A Solution Center role that involves remote customer support or technical assistance can potentially earn $2,000 weekly with high-volume work, specialized skills, or overtime. Achieving this income typically requires consistent hours, strong communication skills, and experience with relevant tools or platforms. Income levels vary based on the industry, company, and individual performance.

What skill pays $100 an hour?

In a Solution Center role, skills such as advanced technical troubleshooting, specialized certifications (like Cisco or Microsoft), and expertise in complex software systems can command hourly rates of $100 or more. These positions often require strong problem-solving abilities, industry experience, and sometimes a security clearance or advanced training.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

More about Solution Center jobs
What states have the most Solution Center jobs? States with the most job openings for Solution Center jobs include:
What job categories do people searching Solution Center jobs look for? The top searched job categories for Solution Center jobs are:
Solution Center jobs near you
IS&T Student Employee - Solution Center

IS&T Student Employee - Solution Center

University of Montevallo

Montevallo, AL • On-site

$8.50/hr

Part-time

Posted 23 days ago

Job description

Posting Details
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Position Information
Posting Number
Job Title
IS&T Student Employee - Solution Center
Department
IS&T
Rate of Pay
$8.50 hourly
FLSA
Non-Exempt
Estimated Number of Hours Per Week
Employment Status
Part Time Temporary
Student Appointment Type
Work-Study
General Description
Assist Information Services and Technology staff.
Essential Job Duties
  • Assist with requests for student identification cards and related system management.
  • Provide first-level technical support for computer hardware and software.
  • Log, track, and resolve support requests through the KACE ticketing system.
  • Perform testing for software updates to identify potential issues and verify proper functionality.
  • Assist in the setup, imaging, and deployment of computers, printers, and other IT equipment.
  • Support classroom technology, projectors, and audiovisual systems to ensure smooth operation.
  • Maintain computer labs by ensuring systems are updated, functional, and properly configured.
  • Perform basic troubleshooting for network connectivity, account access, and other system issues.
  • Support inventory management, equipment tracking, and hardware lifecycle documentation.
  • Document testing results and communicate findings to the appropriate teams for resolution.
  • Provide excellent customer service in person, by phone, and through email.
  • Complete other technology-related tasks and projects as assigned.
  • Other duties as assigned

Education and Experience
High School Diploma or GED equivalent
Skills, Knowledge, and Abilities
  • Basic understanding of computers and an ability to learn on-the-job is essential;
  • Ability to troubleshoot basic computer issues;
  • Ability to demonstrate a high level of dependability;
  • Ability to interact with students, faculty, and staff in a positive and effective way;
  • Must have excellent written and verbal communication skills;
  • Must be capable of lifting and carrying items up to 20lbs reaching over and under furniture, crawling, climbing, balancing, stooping, kneeling, and crouching;
  • A positive team player attitude with a desire to help patrons.

Preferred Major
Licenses, Certification or Registrations
None
Number of Vacancies
Desired Start Date
Open Date
10/13/2025
Close Date
Open Until Filled
Yes
Additional Statement
The University of Montevallo does not discriminate against job applicants based on their national origin or citizenship or immigration status. Because of the costs associated with visa sponsorship/transfer, the University typically will not sponsor applicants for a work visa or transfer of an existing visa. No commitment for visa assistance and/or sponsorship can be made until a thorough search is conducted, including a proper and methodical review of all applicants.
EEO Statement
UM is an Equal Opportunity Institution

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