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Solution Center Jobs (NOW HIRING)

PNC Bank

Technology Solution Center Analyst

Home, PA · Remote

$18.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based in Home Location, Pittsburgh, PA or Home Location, Strongsville, OH. Location: Remote (Must be close ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based in Denver, CO. Location: Remote (Must be close to Denver, CO and have an approved workspace) Schedule:

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

$22.75 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based in Home Location, Pittsburgh, PA or Home Location, Strongsville, OH. Location: Remote (Must be close ...

PNC

Technology Solution Center Analyst

Pittsburgh, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based in Home Location, Pittsburgh, PA or Home Location, Strongsville, OH. Location: Remote (Must be close ...

New

PNC Bank

Technology Solution Center Analyst Lead

Pittsburgh, PA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst Lead within PNC's Technology organization, you will be based in Pittsburg, PA. PNC is an in-office company that fosters a supportive culture where employees ...

PNC Bank

Technology Solution Center Analyst Lead

Home, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst Lead within PNC's Technology organization, you will be based in Strongsville, Ohio or Pittsburgh, PA. PNC will not provide sponsorship for employment visas or ...

Hilltop Holdings

Customer Solution Center Agent

Dallas, TX · On-site

$15.50 - $20.50/hr

  • Medical

  • Retirement

  • PTO

The Customer Solution Center Agent will answer incoming calls from PlainsCapital Bank customers while exhibiting service beyond expectations. Will provide full-cycle customer support in a call center ...

PNC Bank

Technology Solution Center Analyst Lead

Home, WA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst Lead within PNC's Technology organization, you will be based in Strongsville, Ohio or Pittsburgh, PA. PNC will not provide sponsorship for employment visas or ...

Hilltop Holdings

Customer Solution Center Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

  • Medical

  • Retirement

  • PTO

The Customer Solution Center Agent will answer incoming calls from PlainsCapital Bank customers while exhibiting service beyond expectations. Will provide full-cycle customer support in a call center ...

PNC

Technology Solution Center Analyst Lead

Columbus, OH · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Technology Solution Center Analyst Lead within PNC's Technology organization, you will be based in Strongsville, Ohio or Pittsburgh, PA. PNC will not provide sponsorship for employment visas or ...

New

Hilltop Holdings

Customer Solution Center Agent

Dallas, TX · On-site

$15.25 - $20.50/hr

  • Medical

  • Retirement

  • PTO

The Customer Solution Center Agent will answer incoming calls from PlainsCapital Bank customers while exhibiting service beyond expectations. Will provide full-cycle customer support in a call center ...

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Showing results 21-40

All JobsSolution Center Jobs

Solution Center information

See salary details

$44.5K

$123.3K

$181.5K

How much do solution center jobs pay per year?

As of Aug 16, 2026, the average yearly pay for solution center in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by professionals working in a solution center, and how can they be addressed?

Professionals in a Solution Center often handle a high volume of inquiries and complex troubleshooting requests, which can be challenging when balancing speed and quality of service. Navigating rapidly evolving technologies and ensuring effective communication across departments are also common hurdles. To address these challenges, many teams implement regular training sessions, knowledge-sharing initiatives, and use robust ticketing systems to streamline workflow. Collaboration with technical experts and clear escalation protocols further help in resolving issues efficiently and enhancing customer satisfaction.

What is a solution center?

A Solution Center is a specialized team or facility within an organization that provides expert support, technical assistance, and innovative solutions to customers or internal stakeholders. Solution Centers are often focused on resolving complex issues, offering product demonstrations, and assisting with the implementation of new technologies. They play a crucial role in ensuring customer satisfaction by delivering tailored guidance and troubleshooting. These centers may operate virtually or in physical locations, depending on the organization's needs.

What are the key skills and qualifications needed to thrive as a solution center specialist?

To thrive as a Solution Center Specialist, you need strong problem-solving abilities, customer service expertise, and typically a background in information technology or related fields. Proficiency with ticketing systems, CRM platforms, and remote troubleshooting tools is commonly required, along with any relevant IT certifications such as CompTIA A+ or ITIL. Outstanding communication, patience, and adaptability help specialists address diverse customer issues and collaborate effectively with team members. These competencies ensure efficient resolution of technical problems and contribute to high customer satisfaction and operational efficiency.

What is the difference between Solution Center vs Customer Support Specialist?

AspectSolution CenterCustomer Support Specialist
Required CredentialsTechnical certifications, problem-solving skillsCustomer service training, communication skills
Work EnvironmentTechnical teams, call centers, online supportCall centers, help desks, online chat
Employer & Industry UsageIT, tech companies, service providersRetail, telecom, software companies
Common Search & Comparison IntentTechnical problem resolution, support rolesCustomer interaction, issue resolution

The Solution Center typically focuses on technical problem-solving within IT or tech industries, requiring certifications and technical skills. In contrast, a Customer Support Specialist emphasizes customer communication and service, often with less technical certification. Both roles involve support but differ in technical depth and work environment.

More about Solution Center jobs

What states have the most Solution Center jobs?

States with the most job openings for Solution Center jobs include:

What job categories do people searching Solution Center jobs look for?

The top searched job categories for Solution Center jobs are:

Solution Center jobs near you
Infographic showing various Solution Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $123,284 per year, or $59.3 per hour.

HSC- Solution Center Manager

GPC - Genuine Parts Company

Greenville, SC

Full-time

Medical, Retirement, PTO

Re-posted 9 hours ago

Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

225th of 419 rated retail wholesalers

Job description

SUMMARY:

Under general supervision, the HSC- Solutions Center Manager is responsible for leading the sales support team with their assigned location to support their customers and help achieve defined sales goals. This role requires handling the administrative services of sales and acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

  • Supervises, hires, trains, and disciplines the sales support team with the location.

  • Assists in servicing customers through familiarity and knowledge of products.

  • Ensures customer service is a focal point of every interaction.

  • Hires, builds, trains, and evaluates the team, as well as driving accountability.

  • Works closely with the outside sales group to develop and grow the business.

  • Works with other managers to share knowledge, identify best practices, and cultivate opportunities to grow.

  • Analyzes inventory for opportunities to increase turns and grow sales.

  • Prioritizes tasks, coordinates workflow, and shifts resources as necessary to support customers.

  • Identifies training needs of the team and coordinate as necessary.

  • Sets goals and tracks measures across the team.

  • Maintains audit and inventory performance at location.

  • Monitors and identifies opportunities to improve financial performance.

  • Implements and ensures all safety guidelines are followed.

  • Maintains key relationships with other internal managers.

  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a bachelor's degree and three (3) to five (5) years of related experience or equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Proficient in Microsoft Office.

  • Ability to train and effectively build a team.

  • Meet deadlines and manage time effectively.

  • Mechanical/technical aptitude.

  • Industrial sales experience a plus.

  • Exemplary work ethic and decision-making ability.

  • Knowledge of different hoses and thread configurations a plus.

  • Epicore P21 experience.

  • Basic hydraulic knowledge a plus.

  • Bilingual (English/Spanish) a plus.

SUPERVISORY RESPONSIBILITY:

  • 0-5 Direct Reports

  • 5-10 Direct Reports

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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