Software Training Manager Jobs in Delaware (NOW HIRING)

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

JOB DESCRIPTION

When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this. 

As a Manager of Software Engineering at JPMorganChase within Consumer and Community Banking - API Marketplace , you manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.

Job responsibilities

• Provides guidance to immediate team of software engineers on daily tasks and activities
• Coach and mentor engineers on the team on practical uses of AI, and how to responsibly use tools (agents, skills, models) available to them
• Sets the overall guidance and expectations for team output, practices, and collaboration
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements
• Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
• Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation.
• Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.
   

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise 

• Experience leading multiple teams; ability to guide and coach on achieving goals aligned to strategic initiatives and regulatory timelines.

• Proficient in automation and continuous delivery methods. Proficient in all aspects of the Software Development Life Cycle.
• Experience in agile methodologies such as CI/CD, Application Resiliency, and Security.
• In-depth knowledge of the financial services industry and their IT systems. Practical cloud native experience. 
• Deep expertise in core Java, Spring Boot, J2EE, messaging systems (MQ), Oracle, Postgres, Kafka and Apache Iceberg.
• Proven experience in designing distributed applications and implementing Agile methodologies.
• Experience with Selenium for test automation. Demonstrated ability to debug complex systems and drive technical discussions independently.
• Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.

Preferred qualifications, capabilities, and skills

• Preferred working at code level
• Preferred  building skills, and agent tooling for AI workstreams
• Exposure to full software development lifecycle in large-scale systems, preferably within the financial industry.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.