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Software Support Intern Jobs (NOW HIRING)

Global Data Systems Inc.

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Software: Basic proficiency with word processing, spreadsheet, and internet software; willingness to learn Contact/ticket management systems, Active Directory, and Exchange. * Communication: Ability ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

Software: Basic proficiency with word processing, spreadsheet, and internet software; willingness to learn Contact/ticket management systems, Active Directory, and Exchange. Communication: Ability to ...

Global Data Systems Inc

IT Support Intern

Lafayette, LA · On-site

$14.25 - $19/hr

The IT Support Intern is a supervised, entry-level learning position designed to introduce students ... Basic understanding of computer hardware, software, and networking concepts; interest in ...

Edconic

IT Support Intern

Manhattan, NY · On-site

$20/hr

Position: IT Support Intern Department: IT Reports to: Senior IT Analyst Organisation: Edconic Rate ... Diagnose and troubleshoot issues related to standard software applications, web applications, and ...

Schuber Mitchell Homes LLC

IT Support Intern

Joplin, MO · On-site

$13.50 - $17.75/hr

Position Summary The Information Technology Intern provides day-to-day support for end user ... Applies basic knowledge of computer software & hardware to fix issues with assistance from the ...

Tyler Technologies, Inc.

Payment Specialist

Plano, TX · On-site

$80 - $100/hr

Your work will directly support Tyler's revenue growth. Software Engineer Troy, Michigan | Yarmouth ... The intern will work closely with the Applications DevOps team to support Atlassian JIRA and ...

RubinBrown

Fall 2026 Technology Support Intern

Saint Louis, MO · On-site

$14 - $18.75/hr

Overview The Technology Support Intern will serve as a member of the Technology Services Help Desk ... Proficient in MS Windows and MS Office software. * Ability to work a minimum of at least 30 hours ...

Leap Group

IT Support Intern (Part-Time)

Louisville, KY · On-site

$15 - $18/hr

The IT Support Intern is a resourceful and curious team player who supports our IT Operations at ... Respond to IT helpdesk tickets and assist with troubleshooting hardware, software, and network ...

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Software Support Intern information

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$13

$25

$38

How much do software support intern jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for software support intern in the United States is $25.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.85 per hour, depending on experience, location, and employer.

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities are hiring for Software Support Intern jobs?

Cities with the most Software Support Intern job openings:

What states have the most Software Support Intern jobs?

States with the most job openings for Software Support Intern jobs include:

What are popular job titles related to Software Support Intern jobs?

For Software Support Intern jobs, the most frequently searched job titles are:

Infographic showing various Software Support Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,867 per year, or $25.4 per hour.

Customer Success & Account Support Intern

Glen Burnie, MD • On-site

Vision Technologies
See more jobs at Vision Technologiesexternal

$18/hr

Other

Re-posted 6 days ago

Job description

Customer Success & Account Support Intern

Are you interested in gaining hands-on experience supporting and growing Vision's Technology Service business? Do you want exposure to real-world offerings including preventative maintenance, monitoring, managed services, and lifecycle support within enterprise software and tooling? Would you like to contribute immediate value while learning from experienced business and technology professionals?

Vision Technologies is seeking a highly motivated and detail-oriented Customer Success & Account Support Intern to join our team for Fall 2026.

About Vision Technologies

Vision Technologies is a technology integrator that makes technology an "easy button" for our customers. We are passionate about delivering innovative solutions for smart spaces and being a destination employer for top talent. Our service team plays a critical role in customer success by supporting our customers after we have installed our technology solutions.

Position Overview

The program will provide structured support for customer success, service account coordination, service contract tracking, preventative maintenance, monitoring agreements, SLA support, project coordination, and internal documentation.

Ideal candidates should be organized, professional, detail-oriented, and interested in customer success, technology services, project coordination, service sales, business operations, or account management.

Candidates should have strong communication skills and analytical skills, the ability to manage follow-up items, and a willingness to learn how a service-based technology organization supports customers and recurring revenue programs.

Exposure to Telecom, AV, Security, DAS, IT, construction, facilities, low-voltage systems, sales support, or project coordination is preferred but not required.

You will also be part of a broader intern cohort across the organization, allowing for peer learning and professional development.

As a Member of Our Team, You Will…

Focus on customer account organization, meeting follow-up, customer communication support, and account visibility.

Primary Responsibilities

  • Support customer success activities for Technology Services accounts.
  • Help organize customer account information, key contacts, service notes, and open follow-up items.
  • Assist with customer meeting preparation, agendas, notes, and action-item tracking.
  • Help prepare account summaries for internal leadership review.
  • Track customer commitments and support follow-up after service discussions or contract reviews.
  • Identify missing customer information, documentation gaps, or unresolved account items.
  • Support customer onboarding activities for new service agreements.

Other Duties

  • Assist with administrative, analytical, or operational tasks as needed to support ongoing initiatives.

Qualifications

  • Currently enrolled in a Bachelor's or Master's degree program in Computer Science, Information Systems, Business, Finance, Analytics, or a related field.
  • Strong organization and follow-up
  • Professional communication
  • Attention to detail
  • Customer-focused mindset
  • Basic project coordination ability
  • Microsoft Office proficiency
  • Ability to learn CRM or service management tools
  • Interest in technology services and recurring revenue models
  • Ability to work across multiple departments
  • Willingness to document processes and improve workflows

Internship Details

  • Duration: Fall 2026 (Dates flexible based on academic calendar)
  • Hours: 32- 40 hours per week (Flexible)
  • Compensation: $18/hr
  • Location: Hybrid – Glen Burnie Headquarters & Remote

Apply