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Software Support Intern Jobs in Ohio (NOW HIRING)

Winsupply

Client Support Intern

Moraine, OH · On-site

$14.50 - $18.75/hr

The intern will also play a key role in inventory management, troubleshooting hardware and software issues, and supporting various IT needs at the main campus. This is an excellent opportunity for ...

Winsupply

Client Support Intern

Moraine, OH · On-site

$14.50 - $18.75/hr

The intern will also play a key role in inventory management, troubleshooting hardware and software issues, and supporting various IT needs at the main campus. This is an excellent opportunity for ...

Winsupply

Client Support Intern

Moraine, OH · On-site

$14.50 - $18.75/hr

The intern will also play a key role in inventory management, troubleshooting hardware and software issues, and supporting various IT needs at the main campus. This is an excellent opportunity for ...

Precision Strip

Software Developer Intern

Minster, OH · On-site

$20.75 - $27.25/hr

Software Developer Intern Software Developer Intern - Spring 2027 Location: Minster, OH Schedule ... We provide support in helping interns secure housing in the Minster area; interns are responsible ...

Precision Strip

Software Developer Intern

Minster, OH · On-site

$20.75 - $27.25/hr

Software Developer InternSoftware Developer Intern - Spring 2027Location: Minster, OHSchedule ... We provide support in helping interns secure housing in the Minster area; interns are responsible ...

Winsupply

Software Developer Intern

Moraine, OH · On-site

$18.75 - $24.50/hr

Support service employees assist entrepreneurs in achieving their dreams through finance ... Intern to join our software development team. This individual will play a key role in the software ...

Winsupply

Software Developer Intern

Moraine, OH · On-site

$18.75 - $24.50/hr

Support service employees assist entrepreneurs in achieving their dreams through finance ... Intern to join our software development team. This individual will play a key role in the software ...

Winsupply

Software Developer Intern

Moraine, OH · On-site

$18.75 - $24.50/hr

Support service employees assist entrepreneurs in achieving their dreams through finance ... Intern to join our software development team. This individual will play a key role in the software ...

Fenetech

Software Development Co-Op (Fall 2022)

Aurora, OH

$18 - $23.75/hr

As a FeneTech software developer intern or co-op student you will work with our talented group of ... supports. e. Created a web based application to manage language translations. The ideal candidate ...

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Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities in Ohio are hiring for Software Support Intern jobs?

Cities in Ohio with the most Software Support Intern job openings:

Infographic showing various Software Support Intern job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Client Support Intern

Moraine, OH • On-site

Winsupply
See more jobs at Winsupplyexternal

$14.50 - $18.75/hr

Internship

Posted 7 days ago

Winsupply rating

6.7

Company rating: 6.7 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

12th of 13 rated diy builders merchants

Job description

Company Description
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 680 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Internship Summary
The Winsupply Internship Program offers students a unique opportunity to build valuable skills through immersive classroom learning, off-site training, and a collaborative capstone project. The program is structured to promote professional development by offering mentorship, meaningful networking opportunities, and hands-on experience in real-world projects. Participants will not only develop their careers but also make a significant impact within the Winsupply organization, contributing to innovative solutions and long-term success.
Position Summary
We are seeking a proactive and tech-savvy Client Support Intern to join our IT team. This role focuses on analyzing and resolving Tier 2 technical issues that escalate beyond the Tier 1 Helpdesk, provisioning and maintaining hardware for local companies, and assisting with employee onboarding. The intern will also play a key role in inventory management, troubleshooting hardware and software issues, and supporting various IT needs at the main campus. This is an excellent opportunity for students or recent graduates interested in gaining hands-on experience in IT support and operations.
Key Responsibilities
  • Address and resolve Tier 2 help desk escalations through the ticketing system.
  • Follow up on outstanding tickets to ensure timely resolution.
  • Install and configure hardware and software for new employee onboarding.
  • Provide support for PCs, phones, and mobile devices on campus.
  • Manage and monitor internal IT assets to maintain accurate inventory records.
  • Troubleshoot technical issues related to computers, smartphones, and tablets.
  • Assist with billing, leasing, ordering, and evaluating new equipment.
  • Perform other duties as assigned to support the IT team.

Competencies for Success
  • Communication Skills
  • Proactiveness
  • Adaptability
  • Ability to work both independently and collaboratively
  • Problem solving
  • Networking skills
  • Self-motivation
  • Willingness to learn
  • Critical thinking
  • Integrity

Qualifications
Minimum Qualifications
  • Currently enrolled in an accredited university or college, either at the undergraduate or master's level.
  • One semester post-graduation

Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.

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