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Software Support Intern Jobs in Tennessee (NOW HIRING)

Sulzer AG

Engineering Intern

Chattanooga, TN · On-site

$15.25 - $19.75/hr

About the role Job Summary The Student, Apprentice, or Intern is responsible for supporting ... CAD software. * Support process improvement efforts. * Assist in creating technical reports ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

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Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities in Tennessee are hiring for Software Support Intern jobs?

Cities in Tennessee with the most Software Support Intern job openings:

Infographic showing various Software Support Intern job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Engineering Intern

Chattanooga, TN • On-site

Sulzer AG
See more jobs at Sulzer AGexternal

$15.25 - $19.75/hr

Part-time

Retirement

Re-posted 12 days ago

Job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role Job Summary
The Student, Apprentice, or Intern is responsible for supporting administrative or operational tasks while gaining practical experience. This role follows specific instructions and procedures and is designed to provide learning opportunities in a structured environment.

SUMMARY:

The Engineering Internworks closely with the engineering department to assist with technical projects, design tasks, manufacturing processes, analysis, and documentation to gain practical, hands-on industry experience in nuclear rotating equipment design, manufacturing, and refurbishment.

ESSENTIAL FUNCTION:

  • Provide technical support for projects, including design, testing, and engineering calculations.

  • Assist in creating and modifying drawings or models using CAD software.

  • Support process improvement efforts.

  • Assist in creating technical reports, manuals, and documentation for projects.

  • Interface with cross-functional teams (quality, manufacturing) to solve problems.

SECONDARY RESPONSIBILITIES:

  • Adheres to company and department policies, procedures, and standards

  • Supports, cooperates with, and participates in company-wide LEAN and Environmental Safety & Health (ESH) Management System which includes following all safety, health and environmental policies and procedures. Supports and cooperates in company-wide Quality Management effort.

  • Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

QUALIFICATIONS:

  • Currently enrolled as a Junior or Senior in an accredited B.S. program in Mechanical Engineering.

  • Basic understanding of engineering principles, calculations, and design software.

  • Strong analytical, problem-solving, and communication skills.

  • Proficiency in Microsoft Office (Excel, Word) and CAD tools.

  • Eagerness to learn and ability to work in a team environment.

What we offer you

What we offer:

401k with 6% company match


Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

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