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Software Support Intern Jobs in Tennessee (NOW HIRING)

Minth North America

Quality Engineer Intern

Lewisburg, TN · On-site

$17 - $19/hr

Support in the inspection, testing, and auditing of products. * Assist with gathering and analyzing ... Basic knowledge of CAD software or other engineering tools. Benefits: * Opportunity to gain hands ...

Quanta Services

Engineering Intern - Substation

Chattanooga, TN · On-site

$15.25 - $19.75/hr

Support the development of protection and control schematics and wiring diagrams. * Help prepare ... Familiarity with CAD tools and engineering software is a plus. * Strong communication and teamwork ...

SkyNano

Computer Science Intern

Knoxville, TN

Job Title: Computer Science Intern Location: Knoxville, TN | Full-Time, Summer 2026 Company ... Support integration of analysis features and image segmentation tools. * Help test and debug new ...

Ardurra

Water/Wastewater Engineering Intern

Knoxville, TN

$15 - $19.50/hr

As a Water/Wastewater Engineering Intern, you will support engineering assignments that contribute ... used software tools to support project tasks and documentation. * Skilled in organizing data ...

SkyNano

Computer Science Intern

Knoxville, TN · On-site

Job Title: Computer Science Intern Location: Knoxville, TN | Full-Time, Summer 2026 Company ... Support integration of analysis features and image segmentation tools. * Help test and debug new ...

Ardurra

Water/Wastewater Engineering Intern

Knoxville, TN · On-site

$15 - $19.50/hr

As a Water/Wastewater Engineering Intern, you will support engineering assignments that contribute ... used software tools to support project tasks and documentation. * Skilled in organizing data ...

Smith Seckman Reid, Inc

Electrical Intern

Nashville, TN · On-site

$18.25 - $24.25/hr

Through various competitive benefits and programs available, SSR supports the health, well-being ... a software program. * Incumbent shall be able to traverse and navigate construction sites to ...

New

Siemens

$18 - $50/hr

Siemens Digital Industries Software is seeking a Digital Thread & Systems Engineering Intern to support the Capital PreSales organization. This role offers an opportunity to work on innovative ...

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Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities in Tennessee are hiring for Software Support Intern jobs?

Cities in Tennessee with the most Software Support Intern job openings:

Infographic showing various Software Support Intern job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Quality Engineer Intern

Lewisburg, TN • On-site

Minth North America
10K+ employees
Learn more about Minth North Americaexternal

$17 - $19/hr

Other

Re-posted 15 days ago

Minth North America rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Looking for an exciting job opportunity that will launch your career? Minth North America's internship program provides a professional opportunity that allows you to gain valuable experience and build the skill set you need to build a successful career. As an intern at Minth, you will gain professional growth and development working alongside your mentors. You will be part of a progressive, service-focused and award-winning employer. 


The Quality Engineer Intern will assist the quality engineering team in ensuring that products are manufactured to meet the highest quality standards. The intern will gain hands-on experience in quality control, testing, data analysis, and process improvement techniques while supporting various initiatives to improve product quality and operational efficiency. Other duties include:

  • Assist in Quality Assurance (QA) Activities:
    • Support in the inspection, testing, and auditing of products.
    • Assist with gathering and analyzing data to track product quality performance.
    • Perform product and process analysis to identify areas of improvement.
  • Document Control:
    • Help maintain and organize quality documentation, test reports, and process control records.
    • Ensure compliance with industry standards and regulatory requirements in the documentation.
  • Process Improvement:
    • Assist in the identification of process inefficiencies and suggest improvements.
    • Work with senior engineers on corrective and preventive actions (CAPA).
  • Root Cause Analysis:
    • Participate in problem-solving activities to identify root causes of quality issues.
    • Support the investigation of customer complaints and non-conformance issues.
  • Support Product Testing:
    • Assist in the setup and execution of product testing and quality validation processes.
    • Ensure that products meet established specifications and standards.
  • Collaboration:
    • Work closely with the manufacturing, engineering, and design teams to ensure quality standards are met.
    • Participate in team meetings to discuss quality issues and project progress.
To qualify for this role you must meet the following: 
  • Degree in Quality Engineering, Industrial Engineering, Mechanical Engineering, or a related field.
  • Familiarity with quality management systems (e.g., ISO 9001, Six Sigma, Lean Manufacturing) is a plus.
  • Strong analytical and problem-solving skills.
  • Attention to detail and ability to identify issues and inconsistencies in products and processes.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent communication skills, both written and verbal.
  • Fluent in Mandarin Chinese and English
  • Ability to work in a team-oriented environment and manage multiple tasks.
Preferred Skills:
  • Knowledge of statistical analysis tools and techniques.
  • Experience with quality control tools (e.g., SPC, FMEA, MSA).
  • Basic knowledge of CAD software or other engineering tools.
Benefits:
  • Opportunity to gain hands-on experience in quality engineering.
  • Mentorship from senior engineers.
  • Networking opportunities within the industry.
  • Potential for full-time employment after graduation (if applicable).

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