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Software Support Intern Jobs in Alberta (NOW HIRING)

To support our focus on delivering high quality products, we are looking for an enthusiastic ... As a Software Engineering Intern, your responsibilities include: * Implement tools and automation ...

To support our focus on delivering high quality products, we are looking for an enthusiastic ... Responsibilities As a Software Engineering Intern, your responsibilities include: * Implement tools ...

To support our focus on delivering high quality products, we are looking for an enthusiastic ... This role will focus on Software Development and Software/System Verification and Validation for ...

To support our focus on delivering high quality products, we are looking for an enthusiastic ... This role will focus on Software Development and Software/System Verification and Validation for ...

Overview Hexagon's Automous Solutions, is looking for an Applications Engineering Intern to join ... Provide product and application support for Hexagon A & P Hardware, Software, and related GNSS ...

To support our focus on delivering high quality products, we are looking for an enthusiastic ... Working with our experienced team of software, verification and system engineers you will gain ...

To support our focus on delivering high quality products, we are looking for an enthusiastic ... Working with our experienced team of software, verification and system engineers you will gain ...

You will assist to develop and test this positioning services software from end-to-end, and through ... Plan and execute data collections to support investigations into existing and new technologies.

You will assist to develop and test this positioning services software from end-to-end, and through ... Plan and execute data collections to support investigations into existing and new technologies.

To support our focus on delivering high quality products, we are looking for an enthusiastic ... Enrolled in Electrical, Geomatics, Systems, Software, or Computing Engineering at an accredited ...

To support our focus on delivering high quality products, we are looking for an enthusiastic ... Enrolled in Electrical, Geomatics, Systems, Software, or Computing Engineering at an accredited ...

Support PCB integration and packaging while considering antenna performance, EMI, and EMC ... Experience with 3D CAD software such as SolidWorks, Creo, NX, Inventor, or similar. * Strong ...

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Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

Infographic showing various Software Support Intern job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Software Engineering Intern

Calgary, AB

Hexagon
Performing Arts Companies • 11 - 50 employees

Internship

Posted 5 days ago


Job description

Hexagon's Autonomous Solutions, is looking for an Software Engineering Intern to join our high-tech engineering and manufacturing company for the period of May 3, 2027 to May 2, 2028.  To support our focus on delivering high quality products, we are looking for an enthusiastic internship student to add to our Software Infrastructure Team. This role offers you a chance to work hands-on alongside our DevOps and Tools Team, developing C++ / Python tools and automation, enabling our developer and test communities. Working with our experienced team of software developers and engineers you will gain valuable experience code development, testing, automation and dashboarding. 

The Location: Hexagon is a global company with locations around the world. This position is based onsite in Calgary, AB. 


As a Software Engineering Intern, your responsibilities include:

  • Implement tools and automation to enhance developer productivity (Python, Code coverage, Static Analysis, Docker)
  • Develop & Maintain automated and reusable system level pipelines and test (Python, Jenkins, GitLab)
  • Implement dashboards based on existing datasets (Grafana, Elastic/Kibana stack, MongoDb)
  • Monitor metrics and develop ways to improve
  • Use GNSS simulation and emulation tools to develop repeatable automated tests (Visual Studio, Visual Studio Unit Test Framework, Record Playback Systems)
  • Develop & enhance technical documentation surrounding existing and new infrastructure

Must-Have:                      

  • Enrolled in Computer Science or Geomatics, Computer, Software Engineering at an accredited post secondary institution
  • Registered in the Computer Science or Engineering Internship/Co-op program and have completed at least your 2nd or 3rd year of studies by the start of your work term
  • Available for a minimum 12 month work term, 37.5 hours a week 
  • Strong academic credentials
  • Strong communication skills, both oral and written 

Key Success Factors:

  • Able to work in a collaborative team environment
  • Confident Self-starter
  • Detail oriented person able to follow complex instructions with a “first-time right” attitude
  • Motivated by challenging work
  • You are comfortable working individually but know when to ask for help

Nice-to-Have:

  • Interest in Software development
  • Experience with “DevOps” tooling, such as GIT, Elastic/Kibana stack, Docker, etc
  • Experience with Microsoft Visual C++ in an embedded environment
  • Experience with C++ and/or Python
  • Linux experience
  • Knowledge of GPS/GNSS/INS

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply. For any questions about the role or our company, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You’ll be joining over 24,000 people in 50 countries on the leading edge of your field. 

This position is with Hexagon’s Autonomous Solutions, a global technology leader, pioneering end-to-end solutions for assured positioning and autonomy on land, sea, and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Come see why we are recognized as one of Alberta's Top 75 Employers since 2020!

This job posting closes on October 4, 2026.