ZipRecruiter

Log In

1

Software Support Intern Jobs in Kansas (NOW HIRING)

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

Workiva

$40/hr

The Software Engineer Intern implements developer tools or product features on a rapid-release ... Develop backend services in Java to support Global Search adoption and scalability * Assist with ...

IBA

Service Engineer Intern

Kansas City, KS · On-site

Join us and help shape the future of healthcare. Mission The Service Engineer Intern will gain ... Support troubleshooting of PTS equipment, including electrical, mechanical, and software issues.

IBA

Service Engineer Intern

Kansas City, KS · On-site

Join us and help shape the future of healthcare. Mission The Service Engineer Intern will gain ... Support troubleshooting of PTS equipment, including electrical, mechanical, and software issues.

next page

Showing results 1-20

All JobsSoftware Support Intern JobsSoftware Support Intern Jobs in Kansas

Software Support Intern information

What does a software support intern do?

A Software Support Intern assists users and clients by troubleshooting software issues, answering technical questions, and providing guidance on using applications effectively. They often work under the supervision of experienced support staff, learning how to diagnose problems, document solutions, and escalate complex issues. This role is an entry-level position, ideal for students or recent graduates looking to gain hands-on experience in the tech industry. Interns may also help with software testing, updating documentation, and communicating feedback from users to development teams.

What are the key skills and qualifications needed to thrive as a software support intern, and why are they important?

To thrive as a Software Support Intern, you need a foundational understanding of software troubleshooting, basic programming concepts, and strong analytical skills, often supported by coursework in computer science or information technology. Familiarity with ticketing systems (like Jira or Zendesk), remote support tools, and basic database management is typically required. Effective communication, patience, and a customer-oriented mindset are crucial soft skills for this role. These abilities ensure prompt issue resolution, positive user experiences, and a smooth flow of technical support within the organization.

What are some typical challenges a software support intern might encounter, and how can they effectively address them?

As a Software Support Intern, you may face challenges such as troubleshooting unfamiliar technical issues, managing multiple support tickets simultaneously, and communicating complex solutions to users with varying technical backgrounds. To overcome these, it's helpful to develop strong problem-solving skills, prioritize tasks efficiently, and seek guidance from experienced team members when needed. Proactively documenting solutions and maintaining clear communication with both users and colleagues can also help you succeed in this fast-paced role.

What is the difference between Software Support Intern vs Software Support Specialist?

AspectSoftware Support InternSoftware Support Specialist
Required CredentialsTypically pursuing or recently completed a relevant degree (e.g., Computer Science)Relevant certifications or experience often preferred
Work EnvironmentEntry-level, training-focused, often part-time or internshipFull-time, customer-facing, technical support role
Employer & Industry UsageUsed in tech companies, startups, and IT departments for training rolesCommon in software companies, IT support teams, and tech services

In summary, a Software Support Intern is an entry-level position aimed at gaining experience, often requiring minimal prior certifications. A Software Support Specialist is a more experienced role with greater responsibilities, often requiring relevant certifications or prior experience. Both roles are essential in tech support but differ mainly in experience level and scope of work.

What cities in Kansas are hiring for Software Support Intern jobs?

Cities in Kansas with the most Software Support Intern job openings:

Summer 2027 - Application Support Analyst Intern

Wichita, KS • On-site

Koch Industries
Oil and Gas Extraction • 10K+ employees
Learn more about Koch Industriesexternal

$13.50 - $17.25/hr

Full-time, Temporary, Internship

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Koch Industries rating

8.0

Company rating: 8.0 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

137th of 547 rated manufacturers

Job description

You r Job
Koch Engineered Solutions (KES) is seeking an Application Support Analyst Intern to join our Information Technology team in Wichita, KS. This internship offers a unique opportunity to gain hands-on experience supporting business-critical applications while working alongside experienced IT professionals. You will help troubleshoot issues, support application enhancements, and collaborate with business users to improve processes and technology solutions. The internship program is designed to provide meaningful work, professional development, and exposure to real-world business and technology challenges.
Our Team
The KES Information Technology team partners closely with business capabilities across the organization to deliver reliable, scalable, and innovative technology solutions. As an intern, you will work with application support professionals and business stakeholders to help ensure our critical business systems enable successful business outcomes.
You'll thrive here if you're creative, a team player, and motivated to achieve meaningful business results. Just like in a startup environment, you'll develop resourcefulness and work closely with external solution providers, accelerating your growth and making a real impact on our company's success.
What You Will Do
  • Assist IT and business teams in supporting application systems and learning how to troubleshoot basic technical issues
  • Help proactively monitor and support key ERP and Engineering applications
  • Partner with business users to understand system challenges and identify opportunities for improvement
  • Support the creation and maintenance of documentation to help resolve common problems
  • Participate in team meetings and project activities to gain insight into IT operations and business transformation projects
  • Coordinate with business partners to conduct user acceptance testing
  • Recommend enhancements of products to optimize work processes
  • Continue to quickly learn new systems and products based on business needs
  • Participate in projects that improve business processes, application functionality, and user experience
  • Collaborate with internal teams and external vendors to support application reliability and business continuity
Who You Are (Basic Qualifications)
  • Currently enrolled in a degree program related to one of the following areas: Information Systems, Management Information Systems, Computer Science, or related technical field with at least one semester or term remaining after the internship
  • Eligible for full-time employment by June 202 8
  • Curiosity and basic hands-on experience experimenting with AI/ML tools or generative assistants (C opilot , LLMs, AI APIs) or a clear willingness to learn and apply such tools safely under guidance.
  • Legal authorization to work permanently in the United States for any employer without requiring a Visa transfer or Visa sponsorship

What Will Put You Ahead
  • Initiative, natural curiosity, strong communication skills, and an aptitude for fast-paced learning
  • Prior IT support or f amiliarity with IT service management or ticketing tools (i.e., ServiceNow) is a plus
  • Interest in process improvement , software engineering, o r data analytics

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company, Koch Engineered Solutions (KES) is a dynamic network of businesses that work together to create an ecosystem of domain expertise to increase operational efficiency, improve safety, reduce waste, and reduce emissions.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).

What Koch Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply