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Software Implementation Lead Jobs (NOW HIRING)

Associa

Implementation Lead

Richardson, TX · On-site

We are seeking a proactive and solution-oriented Implementation Lead to ensure successful execution ... HOA software conversation a plus. * At least one year of people leadership experience strongly ...

FABCO LLC

DIGITAL IMPLEMENTATION LEAD

Houston, TX · On-site

Lead end to end implementation of new systems (ERP modules, best of breed apps, AI tools ... Qualifications * 5 to 8+ years of experience leading software implementations or digital ...

Versaterm

OR · On-site

The Role The Project Implementation Lead is an expert-level practitioner who drives the successful ... Provide expert-level guidance on public safety software configuration, workflow design, and system ...

FABCO LLC

DIGITAL IMPLEMENTATION LEAD

Houston, TX · On-site

Lead end to end implementation of new systems (ERP modules, best of breed apps, AI tools ... Qualifications * 5 to 8+ years of experience leading software implementations or digital ...

Noto

Implementation Lead

New York, NY · On-site

$70K - $82K/yr

The Role As an Implementation Lead , you'll own the critical first experience our customers have ... Architect the software to match each business's workflows and needs * Ensure fast, high-quality ...

Versaterm

Project Implementation Lead

The Role The Project Implementation Lead is an expert-level practitioner who drives the successful ... Provide expert-level guidance on public safety software configuration, workflow design, and system ...

Higharc

Associate Implementation Lead

Higharc is seeking an Associate Implementation Lead to join the Implementation team and own the ... Hands-on proficiency with industry-standard CAD/BIM software and experience on complex projects * A ...

Aither Health

Group Implementation Lead

Amherst, NY · On-site

$24/hr

Small Group Implementation Lead Status: Non Exempt Why this role is important: The Group ... software. • At least 3 years of related experience required. Benefits Medical, dental, vision ...

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How much do software implementation lead jobs pay per year?

As of Jul 17, 2026, the average yearly pay for software implementation lead in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.
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Infographic showing various Software Implementation Lead job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.
Implementation Lead

Implementation Lead

Associa

Richardson, TX • On-site

Full-time

Re-posted 28 days ago

Associa rating

7.2

Company rating: 7.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

90th of 217 rated facilities management

Job description

We are seeking a proactive and solution-oriented Implementation Lead to ensure successful execution of processes, training, and team engagement. This role is responsible for leading process changes, handling client escalations, and mentoring staff to drive operational efficiency and effectiveness. The ideal candidate is a proactive leader who excels at problem-solving, communication, and team development. This role is onsite 5 days a week in our Richardson, Texas office.
Key Responsibilities:
  • Act as the primary team trainer, ensuring staff are well-equipped with the necessary skills and knowledge to perform in their roles
  • Serve as the first point of contact for client escalations, working swiftly to resolve issues and maintain client satisfaction
  • Engage in process change discussions, collaborating with stakeholders and leadership to ensure a smooth team adoption of new workflows
  • Develop and maintain process workflows, continuously optimizing efficiency and accuracy
  • Coach and mentor staff, tracking progress and providing reports to leadership to support team development and decision-making
  • Monitor team performance to ensure deliverables are met on time and within project scope and budget
  • Document onboarding trends and proactively work with leadership to develop strategies and solutions to problems
  • Assist in the design, development, and implementation of new concepts, promotions, and branding elements.
  • Lead strategy discussions with cross-functional collaborators to solve data or process gaps
  • Perform data audits to verify accuracy and integrity
  • Act as point of contact for escalations

Education
  • Bachelor's degree in business administration, operations management, or related field. PMP or Scrum certification a plus but not required

Experience
  • Minimum of 2 years in operational implementation, project management, or software implementations.
  • HOA industry background a plus; HOA software conversation a plus.
  • At least one year of people leadership experience strongly preferred.

Skills
  • Strong leadership and coaching abilities with experience mentoring teams
  • Excellent problem-solving skills and the ability to manage client escalations effectively
  • Proven experience in process improvement and workflow documentation
  • Strong communication and stakeholder engagement skills
  • Ability to track, analyze, and report on key performance metrics
  • Familiarity with product testing and user enablement best practices
  • Strong intermediate to advanced Excel and MS office skills required
  • Excellent time management skills required
  • Ability to work efficiently both independently and in group environments

Other Requirements
  • Travel required (10%); must have ability to travel outside of the US as needed and have a current passport

What Associa employees say

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About Associa

Sourced by ZipRecruiter

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1979

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