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Software Implementation Lead Jobs (NOW HIRING)

Associa

Implementation Lead

Richardson, TX · On-site

We are seeking a proactive and solution-oriented Implementation Lead to ensure successful execution ... HOA software conversation a plus. * At least one year of people leadership experience strongly ...

One, Inc.

Software Implementation Consultant

Software Implementation Consultant, Team Lead Supervisory Responsibilities: N/A FLSA Status: Exempt Job Type: Full-time Location: US Remote Overview: As the payment leader within the insurtech space ...

Pivotal Health

Implementation Lead

Manhattan, NY · On-site

$160K - $185K/yr

Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven ... About the Role As Pivotal's first dedicated Implementation Lead, you'll have the unique opportunity ...

Pivotal Health

Implementation Lead

Los Angeles, CA · Remote

$160K - $185K/yr

Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven ... About the Role As Pivotal's first dedicated Implementation Lead, you'll have the unique opportunity ...

FABCO LLC

DIGITAL IMPLEMENTATION LEAD

Houston, TX · On-site

Lead end to end implementation of new systems (ERP modules, best of breed apps, AI tools ... Qualifications * 5 to 8+ years of experience leading software implementations or digital ...

Pivotal Health

Implementation Lead

New York, NY · Remote

$160K - $185K/yr

Pivotal Health combines software, data, and service into a seamlessly integrated, AI-driven ... About the Role As Pivotal's first dedicated Implementation Lead, you'll have the unique opportunity ...

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How much do software implementation lead jobs pay per year?

As of Jun 1, 2026, the average yearly pay for software implementation lead in the United States is $76,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.
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Software Implementation Lead jobs near you
Infographic showing various Software Implementation Lead job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $76,827 per year, or $36.9 per hour.
Software Implementation Lead

Software Implementation Lead

Main Street, Inc.

Birmingham, AL

Full-time

Posted 16 days ago

Job description

Job Title: Software Implementation Lead
Overview
We are seeking an experienced and engaging Software SaaS Implementation Lead to onboard customers and manage implementations. This role requires a strong leader who can guide the internal technical resources, internal trainers, 3rd party technical teams, and customer teams.
Ideal Candidate
You excel at guiding cross-functional teams through complex implementations. You enjoy optimizing workflows, building scalable processes, and leveraging data to improve outcomes. Data and analytics excite you. You’re naturally curious and have a talent for anticipating risks before they become blockers. Experience working with Financial Institutions is highly valuable given our customer base.
Key Responsibilities
Customer Onboarding
  • Manage the full onboarding and implementation lifecycle for customers.
  • Own and execute technical setup of customer tenants/environments.
  • Coordinate schedules, deliverables, and cross-functional collaboration between internal teams and customers.
  • Work with content and creative teams to develop a scalable library of onboarding materials.
  • Track and analyze implementation duration, effort, and quality to drive continuous improvement.
Customer Adoption amp; Success
  • Build and maintain a system to measure short- and long-term customer adoption post-go-live.
  • Partner with the Training Lead and Data Specialists to review customer usage data and identify adoption gaps or optimization opportunities.
  • Collaborate closely with Customer Success, Product, and Support teams to ensure customers realize measurable value and achieve their goals.
  • Provide recommendations to customers on best practices, configuration decisions, and product utilization.
  • Support the Product team with overflow items such as initial implementation setup, customer communication, and occasional QA testing.
Process Improvement amp; Tooling
  • Develop, refine, and document implementation processes, workflows, and templates to ensure efficiency and repeatability.
  • Introduce project tracking/reporting tools that improve visibility and predictability for both internal teams and customers.
  • Gather feedback from customers and internal stakeholders to inform improvements in onboarding, product capabilities, and service delivery.
Work Environment
  • Hybrid Schedule: This position requires working onsite in our Birmingham, AL office three days per week, with two days remote.
Qualifications
  • 3+ years of Project Management experience in SaaS, software implementation, or related environments.
  • Strong organizational, communication, and cross-functional leadership skills.
  • Ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Experience with implementation methodologies, customer success frameworks, and SaaS adoption metrics (preferred).
  • Comfort with technical concepts and ability to work closely with engineering/technical teams.
  • Experience working with Financial Institutions or similarly regulated industries is a plus.
  • PMP, CSM, or similar certifications are a bonus but not required.

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