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Software Implementation Consultant Jobs (NOW HIRING)

OpenGov Inc.

Implementation Consultant

Chicago, IL · On-site

$105K - $115K/yr

At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients * Strong knowledge and experience in analyzing and reporting large volumes ...

OpenGov Inc.

Implementation Consultant

Chicago, IL · On-site

$96K - $110K/yr

At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients * Strong knowledge and experience in analyzing and reporting large volumes ...

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How much do software implementation consultant jobs pay per year?

As of May 31, 2026, the average yearly pay for software implementation consultant in the United States is $112,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Implementation Consultant, and why are they important?

To thrive as a Software Implementation Consultant, you need expertise in software deployment, business process analysis, and project management, typically supported by a relevant degree and experience with enterprise software solutions. Familiarity with platforms like ERP or CRM systems, proficiency in data migration tools, and certifications such as PMP or vendor-specific credentials are often required. Strong communication, problem-solving, and client management skills help you navigate complex projects and build trust with stakeholders. These skills ensure successful software adoption, minimize disruptions, and deliver value to clients throughout the implementation process.

What are the typical challenges faced by Software Implementation Consultants during client onboarding, and how can they be addressed?

Software Implementation Consultants often encounter challenges such as managing client expectations, adapting to complex legacy systems, and ensuring user adoption of new software. Effective communication and thorough needs assessment are crucial for aligning solutions with client goals. Collaborating closely with client stakeholders, providing clear documentation, and offering tailored training sessions can help address these issues and facilitate a smoother onboarding process.

What are Software Implementation Consultants?

Software Implementation Consultants are professionals who help organizations deploy and integrate new software solutions into their existing systems. They work closely with clients to understand their business requirements, configure the software to meet those needs, and ensure a smooth transition through training and support. Their role often includes project management, troubleshooting, and ongoing optimization to maximize the software's value. They act as a bridge between the software provider and the end users, ensuring successful adoption and minimal disruption.

What is the difference between Software Implementation Consultant vs Business Analyst?

AspectSoftware Implementation ConsultantBusiness Analyst
CredentialsTypically requires certifications like PMP, relevant technical skillsOften holds a degree in business, IT, or related fields; certifications like CBAP are common
Work EnvironmentWorks closely with clients and technical teams during software deploymentAnalyzes business needs, documents requirements, and recommends solutions
Employer & Industry UsageUsed in software companies, consulting firms, and IT departmentsFound across various industries including finance, healthcare, and tech

While both roles involve understanding client needs and technical aspects, a Software Implementation Consultant primarily focuses on deploying and configuring software solutions, whereas a Business Analyst concentrates on analyzing business processes and defining requirements. Both roles often collaborate but serve different stages of the project lifecycle.

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What cities are hiring for Software Implementation Consultant jobs? Cities with the most Software Implementation Consultant job openings:
What are the most commonly searched types of Software Implementation Consultant jobs? The most popular types of Software Implementation Consultant jobs are:
What states have the most Software Implementation Consultant jobs? States with the most job openings for Software Implementation Consultant jobs include:
What job categories do people searching Software Implementation Consultant jobs look for? The top searched job categories for Software Implementation Consultant jobs are:
Software Implementation Consultant jobs near you
Infographic showing various Software Implementation Consultant job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 56% Full Time, 38% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $112,972 per year, or $54.3 per hour.
Implementation Consultant

Implementation Consultant

OpenGov Inc.

Chicago, IL • On-site

$105K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary:
The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of the Implementation Consultant is to oversee the entire implementation process, establishing a solid foundation for our customers' OpenGov solution and ensuring maximum value for their investment. In addition, this role will contribute to the enhancement of our delivery operations by providing guidance during sales and scoping activities, offering valuable insights to our Research and Development team, and providing training and mentorship to fellow team members.
Responsibilities:
  • Manage end-to-end implementation projects for new customers, providing comprehensive guidance and support throughout the process, including data requirements gathering, technical platform configuration, administrator training, and all other defined implementation requirements
  • Act as the primary technical point of contact for new customers deploying OpenGov or expanding their implementation, ensuring effective communication and smooth deployment
  • Interact directly with government officials and staff on a daily basis, guiding them through the implementation process and empowering them to become successful administrators and advocates of OpenGov software solutions
  • Understand customer requirements and pain points, collaborating with cross-functional teams to simplify, enhance, and automate existing processes, thereby improving customer workflows
  • Develop expertise in governmental processes across multiple states to effectively address customer needs and provide tailored solutions
  • Collaborate closely with the engagement and adoption team to ensure a consistent and successful customer experience, facilitating training for new customers
  • Continually leverage and develop best practices for each data environment and customer vertical, driving implementation efficiencies for future projects
  • Gather and communicate customer feedback and feature requests, contributing to key product discussions and ensuring OpenGov remains a preferred and indispensable solution
  • Collaborate with internal departments at OpenGov to enhance delivery efficiency and effectiveness
  • Serve as a trusted advisor to both customers and OpenGov team members, providing valuable insights and guidance based on expertise and experience

Requirements and Preferred Experience:
  • 2+ years of experience working in the public sector in a relevant area such as Procurement, Budgeting, Community Development, Asset Management, Finance/Accounting, or similar
  • At least 2 years of experience in software implementation consulting or equivalent transferrable work with external clients
  • Strong knowledge and experience in analyzing and reporting large volumes of financial or other relevant data, with a solid understanding of governmental concepts and practices
  • Proficiency in training customers on software solutions to address key workflows and business processes
  • Ability to provide clear and effective phone support, assistance, and recommendations, fostering positive relationships with customers
  • Strong skills in conceptualization of patterns, modeling, and design, enabling efficient solution development
  • Advanced Excel skills, including the ability to use functions/formulas, format data (e.g., v-lookup, pivot tables), perform error-checking, and create properly formatted reports
  • Demonstrated track record of working in a fast-paced environment, effectively managing internal procedures and process improvements while collaborating with team members
  • Ability to adapt quickly to changes in product features and respond strategically to meet customer needs
  • Excellent interpersonal skills, including strong verbal and written communication skills, teamwork, and a commitment to exceptional customer service
Compensation:
Chicago, IL: $105,000 - $115,000
On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started.
A Team of Passionate, Driven People
This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • 401(k) with company match
  • Paid parental leave, wellness stipends, and HSA contributions
  • Professional development and growth opportunities
  • A collaborative office environment with weekly catered lunches.

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