Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Quick apply
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Agent
$16.75 - $22.50/hr
Proficient in using customer service software, CRM systems, and Microsoft Office * Flexible schedule with the ability to work evenings, weekends, or holidays if needed Additional Information
New
Customer Service Agent
$16.75 - $22.50/hr
Proficient in using customer service software, CRM systems, and Microsoft Office * Flexible schedule with the ability to work evenings, weekends, or holidays if needed Additional Information
New
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
High Point, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
High Point, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative / Dispatcher
Gibsonville, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative / Dispatcher
Gibsonville, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative / Dispatcher
Greensboro, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative / Dispatcher
Greensboro, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Quick apply
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
High Point, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
High Point, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
Whitsett, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
Whitsett, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
Kernersville, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative/ Dispatcher
Kernersville, NC · On-site
$16 - $22/hr
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation. Requirements: * High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
Customer Service Representative
$15.50 - $21/hr
Proficiency with record-keeping and administrative software Customer Service Representative Day-to-Day Responsibilities * Process account requests, photo submissions, meal plan changes, and balance ...
Customer Service Representative
$15.50 - $21/hr
Proficiency with record-keeping and administrative software Customer Service Representative Day-to-Day Responsibilities * Process account requests, photo submissions, meal plan changes, and balance ...
Customer Service Specialist
$55K - $60K/yr
Proficiency with customer service software, CRM systems, and Microsoft Office Suite * Ability to work independently and manage time effectively * Adaptability and willingness to learn in a fast-paced ...
Customer Service Specialist
$55K - $60K/yr
Proficiency with customer service software, CRM systems, and Microsoft Office Suite * Ability to work independently and manage time effectively * Adaptability and willingness to learn in a fast-paced ...
Customer Service Specialist
$55K - $60K/yr
Proficiency with customer service software, CRM systems, and Microsoft Office Suite * Ability to work independently and manage time effectively * Adaptability and willingness to learn in a fast-paced ...
Customer Service Specialist
$55K - $60K/yr
Proficiency with customer service software, CRM systems, and Microsoft Office Suite * Ability to work independently and manage time effectively * Adaptability and willingness to learn in a fast-paced ...
Software Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do software customer service jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for software customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is Software Customer Service?
Software Customer Service refers to the support provided by companies to help users resolve issues and answer questions related to their software products. This service can include troubleshooting technical problems, guiding users through installation or updates, assisting with account management, and offering training on product features. The goal is to ensure users have a smooth experience and get the most value from the software. Support is often provided through channels like email, live chat, phone, or help centers. Effective software customer service helps build customer trust and loyalty.
What are some common challenges faced by Software Customer Service representatives, and how can they be addressed?
Software Customer Service representatives often encounter challenges such as troubleshooting complex technical issues, managing customer expectations, and communicating effectively with users of varying technical backgrounds. To address these, it's important to stay up-to-date with product knowledge, practice active listening, and develop strong problem-solving skills. Many teams also provide ongoing training and peer support to help representatives handle difficult cases efficiently and maintain high customer satisfaction. Collaboration with technical teams is common, especially when escalating unresolved issues or relaying user feedback for product improvements.
What jobs make $3,000 a month without a degree?
Software customer service roles can pay around $3,000 per month, especially for experienced agents or those working in specialized support environments. These jobs often require strong communication skills, technical knowledge, and familiarity with customer management tools but typically do not require a college degree.
What is the difference between Software Customer Service vs Software Support Specialist?
| Aspect | Software Customer Service | Software Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications in customer service or related fields | Technical certifications or training in specific software or IT support preferred |
| Work Environment | Customer service centers, call centers, or remote support | Help desks, technical support teams, or remote troubleshooting |
| Employer & Industry Usage | Tech companies, SaaS providers, software vendors | IT firms, software companies, tech support departments |
| Common Search & Comparison Intent | Customer interaction, service quality, communication skills | Technical troubleshooting, software knowledge, problem resolution |
While both roles involve assisting users with software issues, Software Customer Service focuses on communication, customer satisfaction, and service quality. In contrast, Software Support Specialists provide technical troubleshooting and in-depth software problem resolution. Understanding these differences helps job seekers identify the right career path based on their skills and interests.
What are the key skills and qualifications needed to thrive as a Software Customer Service Representative, and why are they important?
To thrive as a Software Customer Service Representative, you need strong problem-solving abilities, a solid understanding of software products, and usually a background in customer support or IT. Familiarity with CRM systems, ticketing platforms, and remote troubleshooting tools is typically required. Outstanding communication, patience, and active listening are essential soft skills for resolving customer issues effectively. These skills ensure customers receive timely, accurate assistance, leading to higher satisfaction and loyalty.
More about Software Customer Service jobs
What cities are hiring for Software Customer Service jobs? Cities with the most Software Customer Service job openings:
What states have the most Software Customer Service jobs? States with the most job openings for Software Customer Service jobs include:
What job categories do people searching Software Customer Service jobs look for? The top searched job categories for Software Customer Service jobs are:
- Afternoon Customer Service Phone
- Remote Aspire Customer Service
- Overnight Humana Customer Service Representative
- Temporary Nike Customer Service
- Manager Digital Nomad Customer Service
- Assistant Scholastic Customer Service
- Contract Customer Service
- Call Center Csr
- Temporary Aflac Customer Service
- Remote Cryptocurrency Customer Service
Customer Service Representative / Dispatcher
Mr. Handyman of W Greensboro, Sumerfield and Oak RidgeGibsonville, NC
$16 - $22/hr
Full-time
Retirement, PTO
Posted 28 days ago
Job description
Job Title: Customer Service Representative/ Dispatcher
Location: [Greensboro, NC]
Job Type: Full-time
Salary: $16.00 to $22.00 , based on experience
Job Summary:
We are looking for a highly organized and customer-focused Customer Service Representative / Dispatcher to join our team. In this role, you will be responsible for coordinating service requests, dispatching field personnel, and ensuring timely and efficient customer support. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries professionally and efficiently.
- Schedule and dispatch service technicians, drivers, or field personnel based on customer needs and availability.
- Monitor and track service requests to ensure timely completion.
- Communicate effectively with customers, providing status updates and resolving issues as needed.
- Maintain accurate records of service calls, dispatch logs, and customer interactions.
- Collaborate with internal departments to streamline operations and improve customer satisfaction.
- Handle emergency situations and urgent requests with a sense of urgency and efficiency.
- Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation.
Requirements:
- High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
- Previous experience in customer service, dispatching, or a related field preferred.
- Strong multitasking and organizational skills.
- Excellent verbal and written communication skills.
- Proficiency in using dispatch software, CRM systems, and Microsoft Office Suite.
- Ability to resolve customer issues effectively.
- Problem-solving skills with a proactive approach to customer service.
Benefits:
- Competitive Pay with performance incentives.
- Paid time off
- Paid holidays.
- 401K Match
- Career growth and development opportunities.
Join our team and be a part of a company that values excellent customer service and efficient operations!