ZipRecruiter

Log In

1

Software Customer Service Jobs in Georgia (NOW HIRING)

Domino's Franchise

Customer Service Rep

Snellville, GA · On-site

$13.75 - $18.75/hr

Experience with customer service software (CRM) preferred * Previous customer service experience preferred * High school diploma or equivalent * Ability to work flexible hours, including weekends and ...

Domino's Franchise

Customer Service Rep (4126)

Snellville, GA · On-site

$14.50 - $19.75/hr

Experience with customer service software (CRM) preferred * Previous customer service experience preferred * High school diploma or equivalent * Ability to work flexible hours, including weekends and ...

Domino's Pizza

Customer Service Rep (4126)

Snellville, GA

$14.50 - $19.75/hr

Experience with customer service software (CRM) preferred * Previous customer service experience preferred * High school diploma or equivalent * Ability to work flexible hours, including weekends and ...

Domino's

Customer Service Rep (4126)

Snellville, GA · On-site

$14.50 - $19.75/hr

Experience with customer service software (CRM) preferred * Previous customer service experience preferred * High school diploma or equivalent * Ability to work flexible hours, including weekends and ...

Trash Taxi Of Georgia Llc

Customer Service

Acworth, GA · On-site

$13.75 - $18.75/hr

Experience with solid waste hauling software * Bi-lingual (Spanish) Compensation: * Competitive ... Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills ...

Septic Blue Inc.

Customer Service Dispatcher

Cumming, GA · On-site

$20 - $24/hr

Customer service experience preferred * Able to work with very minimal supervision * Ability to ... Computer and various software applications are used throughout the day. * Must be a fast learner ...

Anticimex

Customer Service Representative

Woodstock, GA · On-site

$16 - $18/hr

Use software system to research, route and process calls successfully. * Respond to customer inquiries, answer questions, organize and schedule service appointments. * Resolve service problems by ...

RYLAND ENVIRONMENTAL INC

Customer Service Rep

Centerville, GA · On-site

$14.25 - $19.50/hr

The CSR will act as the primary point of contact for customers, effectively communicating ... Experience with customer relationship management (CRM) software. * Bilingual abilities in English ...

RYLAND ENVIRONMENTAL INC

Customer Service Rep

Waycross, GA · On-site

$12.50 - $17.25/hr

The Customer Service Representative (CSR) plays a crucial role in ensuring customer satisfaction ... Experience with customer relationship management (CRM) software. * Bilingual abilities in English ...

next page

Showing results 1-20

All JobsSoftware Customer Service JobsSoftware Customer Service Jobs in Georgia

Software Customer Service information

What is software customer service?

Software Customer Service refers to the support provided by companies to help users resolve issues and answer questions related to their software products. This service can include troubleshooting technical problems, guiding users through installation or updates, assisting with account management, and offering training on product features. The goal is to ensure users have a smooth experience and get the most value from the software. Support is often provided through channels like email, live chat, phone, or help centers. Effective software customer service helps build customer trust and loyalty.

What are the key skills and qualifications needed to thrive as a software customer service representative, and why are they important?

To thrive as a Software Customer Service Representative, you need strong problem-solving abilities, a solid understanding of software products, and usually a background in customer support or IT. Familiarity with CRM systems, ticketing platforms, and remote troubleshooting tools is typically required. Outstanding communication, patience, and active listening are essential soft skills for resolving customer issues effectively. These skills ensure customers receive timely, accurate assistance, leading to higher satisfaction and loyalty.

What are some common challenges faced by software customer service representatives, and how can they be addressed?

Software Customer Service representatives often encounter challenges such as troubleshooting complex technical issues, managing customer expectations, and communicating effectively with users of varying technical backgrounds. To address these, it's important to stay up-to-date with product knowledge, practice active listening, and develop strong problem-solving skills. Many teams also provide ongoing training and peer support to help representatives handle difficult cases efficiently and maintain high customer satisfaction. Collaboration with technical teams is common, especially when escalating unresolved issues or relaying user feedback for product improvements.

What is the difference between Software Customer Service vs Software Support Specialist?

AspectSoftware Customer ServiceSoftware Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or related fieldsTechnical certifications or training in specific software or IT support preferred
Work EnvironmentCustomer service centers, call centers, or remote supportHelp desks, technical support teams, or remote troubleshooting
Employer & Industry UsageTech companies, SaaS providers, software vendorsIT firms, software companies, tech support departments
Common Search & Comparison IntentCustomer interaction, service quality, communication skillsTechnical troubleshooting, software knowledge, problem resolution

While both roles involve assisting users with software issues, Software Customer Service focuses on communication, customer satisfaction, and service quality. In contrast, Software Support Specialists provide technical troubleshooting and in-depth software problem resolution. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What are popular job titles related to Software Customer Service jobs in Georgia?

For Software Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Software Customer Service jobs in Georgia look for?

The top searched job categories for Software Customer Service jobs in Georgia are:

Software Customer Service jobs near you
Infographic showing various Software Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Rep

Domino's Franchise

Snellville, GA • On-site

$13.75 - $18.75/hr

Other

Posted 6 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,931 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

We're looking for a friendly and empathetic Customer Service Representative to join our team in Snellville, United States. As a key member of our customer support team, you'll be the first point of contact for our valued customers, providing exceptional service and support.

  • Answer incoming customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve customer issues and complaints with patience and empathy
  • Process orders, refunds, and exchanges accurately and efficiently
  • Maintain up-to-date knowledge of products, services, and company policies
  • Collaborate with other departments to ensure customer satisfaction
  • Document customer interactions and update customer records in our CRM system
  • Identify and escalate complex issues to appropriate team members or management
  • Provide feedback and suggestions for improving customer service processes
  • Meet or exceed performance metrics and quality standards

Qualifications:
Qualifications

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Active listening skills and the ability to empathize with customers
  • Patience and the ability to remain calm in challenging situations
  • Efficient time management and multitasking capabilities
  • Proficiency in basic computer skills, including typing and data entry
  • Experience with customer service software (CRM) preferred
  • Previous customer service experience preferred
  • High school diploma or equivalent
  • Ability to work flexible hours, including weekends and holidays, as needed

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

View All Domino's Jobs

Apply