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Software Customer Service Jobs Near Me

SourcePoint

Customer Service Assistant

Delaware, OH · On-site

$16/hr

... software and program offerings to continually improve performance. Other Duties • Support other team members and departments as needed to advance the organization's mission. • Attend staff ...

SourcePoint

Customer Service Assistant

Delaware, OH · On-site

$16.25 - $22.50/hr

... software and program offerings to continually improve performance. Other Duties • Support other team members and departments as needed to advance the organization's mission. • Attend staff ...

Sparkbit 360

Customer Service Assistant

Columbus, OH

$16 - $28/hr

Familiarity with customer service software and tools is a plus. * Positive attitude and a team-oriented mindset. Benefits * Competitive salary * Health, dental, and vision insurance * Paid time off ...

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Caliber Collision

Customer Service Representative

Dublin, OH · On-site

$15.50 - $21/hr

Service Center Dublin OH JOB SUMMARY Caliber Collision has an immediate job opening for a Customer ... Ability to navigate multiple software systems, i.e., Microsoft Office Suite * Work through ...

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How much do software customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for software customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Software Customer Service jobs near you
A map of the United States highlighting the number of Software Customer Service job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Software Customer Service job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Customer Service Rep

Customer Service Rep

1ST CHOICE FAMILY SERVICES INC

Reynoldsburg, OH

$14.75 - $20/hr

Other

Posted 17 days ago

Job description

Here at 1st Choice Family Services., we are the leading company in our industry. We are hiring an experienced Customer Care Representative to help us keep growing. If you're dedicated and ambitious, 1st Choice Family Services is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities for Customer Care Representative

  • Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
  • Answer any questions the customer may have about available products and services
  • Establish new customer accounts, recording account information on written forms or digitally
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
  • Select appropriate responses to customer issues and work quickly to resolve them
  • Refer advanced cases to management for resolution, providing background information as necessary
  • Maintain and regularly update financial account information using computer software programs
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services
  • Call center or customer service experience preferred
  • Flexibility to work different shifts (including evenings, weekends, or holidays)
  • Willingness to participate in training before hire and on-the job
  • Ability to pass a pre-employment background investigation and drug screen for certain positions
  • Excellent listening skills and an empathetic voice and manner
  • Dedication to customer satisfaction
  • Basic knowledge of computer software and office systems
  • Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
  • Familiarity with all of the goods and services offered by the company

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