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Soft Services Jobs (NOW HIRING)

CBRE

Facilities Manager / Consumables

Fremont, CA · On-site

$104K/yr

This role is soft services-focused. What You'll Do: * Provide formal supervision to two direct-report Soft Services Managers and oversee the Warehouse Coordinators; monitor training and development ...

JLL

Facilities Manager

Wayne, NJ

Soft Services Management Direct and oversee all soft services including janitorial and cleaning services, waste management and recycling programs, landscaping and grounds maintenance, pest control ...

EMCOR Group Inc

EMCOR Facilities Services, Inc.

Waltham, MA · On-site

$30 - $31.25/hr

Workplace Operations & Service Delivery - Serve as the primary on-site point of contact for workplace and soft services operations, including janitorial services, mail and courier services, waste and ...

EMCOR Group, Inc.

Workplace Solutions Manager

Waltham, MA · On-site

$100 - $125/hr

Essential Duties & Responsibilities Operational Management - Lead day-to-day soft services operations across multiple laboratory and office facilities, ensuring consistent service delivery and ...

JLL

Senior Facilities Manager

Montgomery, AL · On-site

Manages soft services delivery including janitorial, landscaping, pest control, waste management, and reception services ensuring service level agreements are met. Serves as primary point of contact ...

JLL

Assistant Facilities Manager

Palo Alto, CA · On-site

Lead soft services team operations by directly managing workplace support, conference services, mail coordination, and employee support staff with daily direction, coaching, and performance feedback ...

JLL

Workplace Services Coordinator

Mountain View, CA · Hybrid

$23.25 - $29.50/hr

Partners with soft services providers to establish and continually reinforce the expectation of service excellence to create value for the client (janitorial, mailroom, etc.) * Assistance and ...

USWM, LLC

Associate Director, Facilites

Philadelphia, PA · On-site

$150K - $175K/yr

Takes a hands-on leadership role in soft services execution while maintaining strategic ownership and accountability. * Owns and leads the integrated enterprise business continuity and disaster ...

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Soft Services information

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How much do soft services jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for soft services in the United States is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.24 per hour, depending on experience, location, and employer.

What are soft services?

Soft services refer to non-technical services that enhance the comfort, safety, and productivity of a building’s occupants. These typically include cleaning, security, pest control, landscaping, waste management, and reception services. Unlike hard services, which are related to the physical structure or systems of a building, soft services focus on maintaining a pleasant and functional environment for people using the facility.

What are the key skills and qualifications needed to thrive in soft services?

To thrive in Soft Services, you need a solid understanding of facility management, customer service, and basic health and safety standards, often supported by relevant training or certifications. Familiarity with computer-aided facilities management (CAFM) systems, cleaning and maintenance equipment, and industry-standard protocols is typically required. Strong communication, attention to detail, and problem-solving abilities help professionals excel in client-facing and team environments. These skills ensure high-quality service delivery, customer satisfaction, and the smooth, safe operation of facilities.

What are some common challenges faced by professionals working in soft services, and how can they be addressed?

Professionals in Soft Services often encounter challenges such as coordinating diverse teams, managing shifting client expectations, and ensuring high standards across cleaning, catering, and reception services. Effective communication and strong organizational skills are key to overcoming these hurdles. Regular training, clear service level agreements, and fostering a collaborative environment among staff can help maintain consistency and improve client satisfaction.

What is the difference between Soft Services vs Cleaning Services?

AspectSoft ServicesCleaning Services
CredentialsVaries; may include certifications in facilities management or hospitalityTypically requires cleaning certifications or training
Work EnvironmentOffice buildings, commercial spaces, hospitality venuesResidential, commercial, industrial spaces
Employer & Industry UsageFacilities management companies, hospitality, corporate officesCleaning companies, janitorial services
Common Search & ComparisonYesYes

Soft Services encompass a broad range of support functions like security, landscaping, and pest control, often involving multiple disciplines. Cleaning Services focus specifically on maintaining cleanliness and hygiene. While both are essential for facility management, Soft Services cover a wider scope of non-core operational tasks compared to specialized cleaning services.

What cities are hiring for Soft Services jobs?

Cities with the most Soft Services job openings:

What are the most commonly searched types of Soft Services jobs?

The most popular types of Soft Services jobs are:

What states have the most Soft Services jobs?

States with the most job openings for Soft Services jobs include:

What job categories do people searching Soft Services jobs look for?

The top searched job categories for Soft Services jobs are:

Soft Services jobs near you
Infographic showing various Soft Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,070 per year, or $22.6 per hour.

Facilities Manager / Consumables

CBRE

Fremont, CA • On-site

$104K/yr

Full-time

Posted 19 days ago

Key responsibilities

  • Manage and oversee vendor relationships for janitorial, landscaping, and PPE services, including scope of work, service levels, and invoicing.

  • Partner with lab managers to ensure PPE and consumables are stocked, compliant, and responsive to lab needs.

  • Supervise soft services team members, including scheduling, task assignment, training, performance evaluations, and coaching.

CBRE rating

8.1

Company rating: 8.1 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

112th of 500 rated business services

Job description

About the Role:
As a CBRE Facilities Manager, you will lead the soft services and consumables function for a client account. You'll manage the janitorial, landscaping, and PPE vendor relationships that keep the facilities running, and partner directly with lab managers to ensure consumables - PPE and other lab-required product - are stocked and compliant. This role is soft services-focused.
What You'll Do:
  • Provide formal supervision to two direct-report Soft Services Managers and oversee the Warehouse Coordinators; monitor training and development, conduct performance evaluations and coaching, and support recruiting and hiring.
  • Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Own and manage vendor relationships across janitorial, landscaping, and PPE - coordinating scope of work, service levels, and invoicing.
  • Partner with client lab managers to keep PPE and consumables (face masks and other lab-required products) stocked, compliant, and responsive to lab needs.
  • Maintain positive client relationships and conduct meetings on unresolved facility issues.
  • Prepare and manage operating budgets and variance reports for the soft services and consumables program.
  • Perform facility inspections and quality assurance for soft services delivery, following local, state, and federal regulations; suggest operational efficiencies and upgrade opportunities.
  • Manage environmental health and safety procedures related to soft services operations.
  • Oversee vendor invoicing procedures and review price quotes for the procurement of soft services parts, products, and labor.
  • Conduct process and procedure training on soft services and safety best practices.
  • Lead by example and model behaviors consistent with CBRE RISE values. Influence parties of shared interests to reach agreement.
  • Apply knowledge of own discipline and how it integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:
  • Bachelor's Degree preferred with 5-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
  • Hands-on experience managing soft services vendors - janitorial, landscaping, and PPE/consumables - including scope, service levels, and invoicing.
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
  • Comfort partnering directly with lab or research stakeholders on PPE and consumables programs.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • Extensive organizational skills with a strong inquisitive mindset.
  • Ability to calculate percentages, fractions, and other financial-related figures for budget and variance work.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Why CBRE:
We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we're able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.
Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.
Maintain your career momentum with the best tools and training in the industry. You'll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.
Diversity, equity, and inclusion (DE&I) are more than just values- they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business opportunities.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Facilities Manager position is $104,500 annually and the maximum salary for the Facilities Manager position is $130,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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About CBRE

Sourced by ZipRecruiter

The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

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