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Social Service Director Jobs in Springfield, MA (NOW HIRING)

iCare Health Network

Social Worker

East Windsor, CT · On-site

Direct and supervise the delivery of medically related social services to all residents of the facility, as well as their family members and significant others as needed. * As needed, participate in ...

Fresh River Healthcare

Social Worker

East Windsor, CT · On-site

Direct and supervise the delivery of medically related social services to all residents of the facility, as well as their family members and significant others as needed. * As needed, participate in ...

iCare Health Network

Social Worker

Hartford, CT · On-site

Direct and supervise the delivery of medically related social services to all residents of the facility, as well as their family members and significant others as needed. * As needed, participate in ...

Parkville Care Center

Social Worker

Hartford, CT

Direct and supervise the delivery of medically related social services to all residents of the facility, as well as their family members and significant others as needed. * As needed, participate in ...

MissionCare at Holyoke

Licensed Social Worker

Holyoke, MA · On-site

$60K - $70K/yr

Direct and supervise the delivery of medically related social services to all residents of the facility, as well as their family members and significant others as needed. * As needed, participate in ...

iCare Health Network

Licensed Social Worker

Holyoke, MA · On-site

$70K/yr

Direct and supervise the delivery of medically related social services to all residents of the facility, as well as their family members and significant others as needed. * As needed, participate in ...

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Social Service Director information

See Springfield, MA salary details

$15

$31

$53

How much do social service director jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for social service director in Springfield, MA is $31.41, according to ZipRecruiter salary data. Most workers in this role earn between $24.57 and $34.86 per hour, depending on experience, location, and employer.

What do social service directors do?

Social Service Directors oversee and coordinate social service programs within organizations such as healthcare facilities, government agencies, or non-profits. They manage staff, develop policies, ensure compliance, and work with clients to meet their needs, often requiring strong leadership, communication skills, and relevant certifications or degrees.

What is the highest paying job in social services?

The highest paying roles in social services often include executive positions such as Director of Social Services or Chief Social Work Officer, which can earn six-figure salaries. These roles typically require advanced degrees, extensive experience, and strong leadership skills, often overseeing large teams or organizations.

How does a Social Service Director typically collaborate with other departments within a healthcare or community organization?

A Social Service Director frequently works alongside medical staff, case managers, and administrative teams to coordinate comprehensive care for clients or residents. This role involves attending interdisciplinary meetings, developing care plans, and ensuring that social and emotional needs are addressed in conjunction with medical treatment. Effective communication and teamwork are essential, as the director often advocates for clients while balancing organizational goals. Collaboration also extends to external agencies, such as local nonprofits or government programs, to connect individuals with additional resources.

How much does a social services director make?

The average salary for a social services director in Illinois is approximately $70,000 to $90,000 per year, depending on experience, education, and the size of the organization. Salaries can vary based on location, certifications, and specific responsibilities within social service agencies.

What are the key skills and qualifications needed to thrive as a Social Service Director, and why are they important?

To thrive as a Social Service Director, you need a background in social work or a related field, often requiring a bachelor's or master's degree and relevant state licensure. Familiarity with case management software, regulatory compliance systems, and program evaluation tools is typically important. Strong leadership, organizational, and interpersonal communication skills are essential for managing teams and coordinating with clients and community partners. These skills ensure effective delivery of services, regulatory adherence, and positive outcomes for both clients and staff.

What does a Social Service Director do?

A Social Service Director oversees the planning, coordination, and management of social service programs within organizations such as healthcare facilities, nursing homes, or community agencies. They are responsible for assessing client needs, developing programs, supervising staff, and ensuring compliance with regulations. Social Service Directors also act as liaisons between clients, families, and service providers to ensure comprehensive support and care. Their role is essential in promoting the well-being of individuals and communities by connecting them with necessary resources and services.

Can you make 200,000 as a social worker?

As a Social Service Director, earning $200,000 annually is possible but typically requires extensive experience, advanced education, and working in high-paying organizations or regions. Most social workers earn lower salaries, but leadership roles and specialized positions can reach or exceed this level with additional certifications and management responsibilities.
What are the most commonly searched types of Social Service jobs in Springfield, MA? The most popular types of Social Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Social Service Director jobs? Cities near Springfield, MA with the most Social Service Director job openings:
Social Service Director jobs near you
Infographic showing various Social Service Director job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $67,071 per year, or $32.2 per hour.

Social Services Director

A Skilled Nursing Home Facility

Hartford, CT • On-site

Full-time

Posted 25 days ago

Job description

A well-established skilled nursing and rehabilitation center in the area is seeking an experienced and compassionate Social Services Director to join our team.

Key responsibilities include:

  • Developing and documenting individualized social service care plans.

  • Coordinating discharge planning and community resource referrals.

  • Educating residents, families, and staff regarding resident rights and available services.

  • Assisting residents and families with applications and referrals for community programs and benefits, including Medicaid and conservatorship services when appropriate.

  • Maintaining records of resident and family concerns, facilitating resolutions, and ensuring appropriate follow-up.

  • Serving as an accessible advocate and resource for residents, families, and staff.

  • Collaborating with interdisciplinary team members to promote quality outcomes and resident satisfaction.


Qualifications:

  • Bachelor's Degree in Social Work (BSW) required; Master's Degree preferred.

  • Degree from an accredited Social Work or related human services program.

  • Previous experience in long-term care preferred.

  • Knowledge of federal and state long-term care regulations, including Requirements of Participation (RoP), resident rights, admissions, discharge planning, and documentation requirements.

  • Strong organizational skills with the ability to manage multiple priorities.

  • Creative problem-solving abilities and a customer-service-focused approach.

  • Excellent communication and interpersonal skills.

  • Ability to remain calm and professional in stressful situations.