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Direct Support Professional Jobs in Springfield, MA

Whole Life Inc.

Direct Support Professional

Tolland, CT · On-site

$18.46/hr

We are seeking compassionate and dedicated Direct Support Professionals to support individuals with developmental disabilities in group homes. In this rewarding role, you will assist with daily ...

Guidewire Inc

Direct Support Professional

Chicopee, MA · On-site

$18/hr

Direct Support Professional: Guidewire Inc is seeking Direct Support Professionals to join our dynamic team of caring and compassionate employees. We are a Non-Profit Human Service Agency supporting ...

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All JobsDirect Support Professional JobsDirect Support Professional Jobs in Springfield, MA

Direct Support Professional information

See Springfield, MA salary details

$9

$16

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How much do direct support professional jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for direct support professional in Springfield, MA is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.50 per hour, depending on experience, location, and employer.

What are Direct Support Professionals (DSPs)?

Direct Support Professionals (DSPs) are caregivers who assist individuals with intellectual and developmental disabilities in their daily lives. They help with personal care, medication management, meal preparation, and transportation, while also supporting clients in achieving personal goals and participating in community activities. DSPs play a vital role in promoting independence, dignity, and quality of life for those they support.

What are some common challenges Direct Support Professionals face when supporting individuals with disabilities, and how can they effectively handle them?

Direct Support Professionals (DSPs) often encounter challenges such as managing behavioral outbursts, ensuring effective communication with nonverbal individuals, and balancing the need for independence with safety. Handling these situations requires patience, empathy, and strong problem-solving skills. Many DSPs find it helpful to use individualized behavior support plans, maintain clear communication with team members, and participate in ongoing training. Building trust and understanding the unique needs of each individual also play a key role in overcoming daily challenges.

What is the difference between Direct Support Professional vs Personal Care Assistant?

AspectDirect Support ProfessionalPersonal Care Assistant
CertificationsCPR, First Aid, sometimes specialized trainingCPR, First Aid often required
Work EnvironmentAssisting individuals with disabilities in community or residential settingsProviding personal care in private homes or facilities
Employer & IndustryNonprofits, government agencies, healthcare providersHome care agencies, private clients

Both roles involve assisting individuals with daily activities, often requiring similar certifications like CPR and First Aid. However, Direct Support Professionals typically work in community or residential settings supporting people with disabilities, while Personal Care Assistants mainly provide personal care services in private homes. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the key skills and qualifications needed to thrive as a Direct Support Professional, and why are they important?

To thrive as a Direct Support Professional, you need a high school diploma or equivalent, basic caregiving knowledge, and an understanding of developmental disabilities. Familiarity with documentation systems, incident reporting tools, and sometimes CPR/First Aid certification is typically required. Patience, strong interpersonal skills, and empathy are crucial soft skills for effectively supporting individuals and building trust. These skills are vital for ensuring client safety, promoting independence, and delivering compassionate care tailored to each individual's needs.

What Is a Direct Support Professional?

Direct support professionals (DSPs) provide non-medical care and services to intellectually or physically disabled persons. These services may be in the patient's home, at assisted living facilities, or in government institutions. The primary duties of DSPs are to help the patient with everyday tasks, such as taking medication, providing transportation to doctor's appointments, and running errands. DSPs also aim to teach patients life skills, including light housework and meal preparation, to enable them to be a little more independent.

More about Direct Support Professional jobs
What are popular job titles related to Direct Support Professional jobs in Springfield, MA? For Direct Support Professional jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Direct Support Professional jobs in Springfield, MA look for? The top searched job categories for Direct Support Professional jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Direct Support Professional jobs? Cities near Springfield, MA with the most Direct Support Professional job openings:
Direct Support Professional jobs near you
Infographic showing various Direct Support Professional job openings in Springfield, MA as of July 2026, with employment types broken down into 4% As Needed, 66% Full Time, and 30% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $33,753 per year, or $16.2 per hour.
Direct Support Professional

Direct Support Professional

Supported Living Group LLC

South Windsor, CT • On-site

$14.50 - $17.75/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

Job description

WHO ARE WE?

Founded and headquartered in Danielson in 2006, with additional program locations established in Avon and Bethany Connecticut, The Supported Living Group (SLG) provides industry leading non-medical community based and person centered support services throughout the state of Connecticut.

WHAT'S YOUR DAY LIKE?

Are you ready for an exciting opportunity to support individuals in their journey towards independence and personal growth? Join our team at The Supported Living Group as a Full Time or Part Time Direct Support Professional! In this role, you will have the privilege of assisting with household chores and tasks, driving to appointments, providing assistance with personal hygiene, and helping to develop routines that promote independence and self-sufficiency. But that's not all! You will also have the rewarding task of teaching essential life skills, such as grocery shopping and budgeting, empowering individuals to confidently navigate the challenges of everyday life.

With every task you accomplish, you will be making a positive impact on someone's life and helping them achieve their goals. Don't miss out on this thrilling opportunity to be a catalyst for change and growth. Apply now and join us in making a difference!

Monday thru Friday 8am -4pm

WHAT MATTERS MOST

To thrive in this exciting role as a Full Time or Part Time Direct Support Professional, there are certain skills and qualifications that will set you up for success. A desire to improve the quality of life for individuals with disabilities is a key attribute we seek in our Direct Support Professionals. Knowledge and skills required for the position are:

  • Excellent Communication
  • Problem-Solving and flexibility
  • A commitment to the health and wellbeing of others
  • A high school education (or GED)
  • Reliable transportation with a valid driver's license, insurance and registration
  • Must be at least 18 years or older with a personal cell phone
  • We value passion and a willingness to learn!

READY TO JOIN OUR TEAM?

Full-Time individuals will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, My CT Savings Account Competitive Salary, and Paid Time Off. Apply now and let your passion shine through in this exciting position!

If you're ready to take your career to the next level and join a team that values hard work and good times, Apply NOW!

DCP Cert # HCA0001097


EEO

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