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Remote Social Service Jobs in Springfield, MA (NOW HIRING)

Headway

Licensed Clinical Social Worker

Springfield, MA · On-site +1

$131/hr

" "" Licensed Clinical Social Worker (LCSW) Wage: Up to $131/hour Licensed Clinical Social Worker -- Are you ready to launch or expand your private practice? Headway is here to help you start accepting ...

Ethos Care Inc

LCSW LISW - CT

Hartford, CT · Remote

We offer a wide range of mental health services, including clinical assessment, psychiatric ... Ethos Care has a telepsychiatry opportunity in CT for an LCSW LISW. This would be 100 ...

Crowe LLP

Tax Manager, Exempt Organizations

Hartford, CT · On-site +1

$112K - $146K/yr

... social service agencies and more. Our work extends far beyond tax return compliance-we act as ... Candidates who are not within commuting distance of a Crowe office may be considered for a remote ...

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All JobsSocial Service JobsRemote Social Service JobsRemote Social Service Jobs in Springfield, MA

Remote Social Service information

See Springfield, MA salary details

$29.4K

$50.8K

$81.2K

How much do remote social service jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote social service in Springfield, MA is $50,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote social service professionals and how can they be addressed?

Remote social service professionals often encounter challenges such as building rapport with clients through virtual channels, maintaining clear communication, and managing confidentiality in home work environments. To address these, it's important to use secure and reliable communication tools, establish clear boundaries for work hours, and create a dedicated, private workspace. Regular check-ins with supervisors and collaboration with team members through virtual meetings can also help maintain a sense of connection and support.

What are the key skills and qualifications needed to thrive as a Remote Social Service professional, and why are they important?

To thrive as a Remote Social Service professional, you need a background in social work or human services, typically supported by a relevant degree and state licensure or certification. Familiarity with virtual case management platforms, secure communication tools, and online documentation systems is essential. Strong interpersonal skills, cultural competence, and the ability to build rapport remotely help you effectively support clients and collaborate with colleagues. These skills and qualities are crucial for delivering high-quality, accessible support to individuals and families in a virtual setting.

What are remote social service jobs?

Remote social service jobs are positions in the social work or human services fields that allow professionals to provide support, counseling, and resources to individuals or communities from a remote location, often using phone, video calls, email, or online platforms. These roles may include case management, crisis intervention, counseling, or helping clients access services, all performed virtually. Remote social service jobs are becoming more common as technology improves and organizations look to expand access to support while maintaining flexibility for both employees and clients.

What is the difference between Remote Social Service vs Remote Case Manager?

AspectRemote Social ServiceRemote Case Manager
Required CredentialsVaries; often social work degree or related certificationTypically social work, counseling, or related certification
Work EnvironmentRemote, often with community organizations or agenciesRemote, usually within healthcare or social service agencies
Employer & Industry UsageNonprofits, government agencies, healthcare providersHealthcare, insurance companies, social service agencies
Common Search & ComparisonYesYes

Remote Social Service and Remote Case Manager roles both involve supporting individuals in need, often requiring similar credentials like social work degrees. While Remote Social Service may encompass a broader range of community support activities, Remote Case Managers focus more on coordinating care within healthcare or insurance settings. Both roles are primarily remote and serve similar industries, making them common points of comparison for job seekers.

What are the most commonly searched types of Social Service jobs in Springfield, MA? The most popular types of Social Service jobs in Springfield, MA are:
What are popular job titles related to Remote Social Service jobs in Springfield, MA? For Remote Social Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Social Service jobs in Springfield, MA look for? The top searched job categories for Remote Social Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Social Service jobs? Cities near Springfield, MA with the most Remote Social Service job openings:
Remote Social Service jobs near you
Infographic showing various Remote Social Service job openings in Springfield, MA as of July 2026, with employment types broken down into 70% Full Time, 13% Part Time, 1% Temporary, and 16% Contract. Highlights an 43% Physical, 3% Hybrid, and 54% Remote job distribution, with an average salary of $50,826 per year, or $24.4 per hour.
Remote Customer Service Representative (Connecticut Residents Only)

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • Remote

Full-time

Medical

Posted 12 days ago

Job description

Salary: $18 - $19.50

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00$19.50 per hour
Schedule: Full-Time | Monday Friday | 8:30 AM 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a jobif you're looking for an opportunity to make a difference while building a career with a company that values its employeeswe'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.