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Social Media Monitoring Jobs (NOW HIRING)

TriMark Digital

Social Media Manager

Raleigh, NC

COMMUNITY ENGAGEMENT * Assist with community management and social media monitoring, responding to customer comments and escalating issues as needed * Facilitate conversation between customers/users ...

TriMark Digital

Social Media Manager

Raleigh, NC · On-site

COMMUNITY ENGAGEMENT * Assist with community management and social media monitoring, responding to customer comments and escalating issues as needed * Facilitate conversation between customers/users ...

TriMark Digital

Social Media Manager

Raleigh, NC · On-site

COMMUNITY ENGAGEMENT * Assist with community management and social media monitoring, responding to customer comments and escalating issues as needed * Facilitate conversation between customers/users ...

Teamwass

Social Media Analyst

Los Angeles, CA

$70K - $75K/yr

Familiarity working in social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst etc.) * Experience working ...

Teamwass

Social Media Analyst

New York, NY

$70K - $75K/yr

Familiarity working in social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst etc.) * Experience working ...

New

Teamwass

Social Media Analyst

Concord, NC

$70K - $75K/yr

Familiarity working in social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst etc.) * Experience working ...

Teamwass

Senior Social Media Analyst

New York, NY

$75K - $100K/yr

Experience working in social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst etc.) * Experience working with ...

Blaze Media

Social Media Manager

Irving, TX

The Social Media Manager will be responsible for creating and executing platform-specific ... Monitor audience interactions, respond appropriately, and foster a vibrant, positive community.

Blaze Media

Social Media Manager

Irving, TX · On-site

The Social Media Manager will be responsible for creating and executing platform-specific ... Monitor audience interactions, respond appropriately, and foster a vibrant, positive community.

Teamwass

Senior Social Media Analyst

Boston, MA

$75K - $100K/yr

Experience working in social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst etc.) * Experience working with ...

Teamwass

Senior Social Media Analyst

Raleigh, NC

$75K - $100K/yr

Experience working in social media monitoring tools, social media management tools, and social listening tools (CreatorIQ, Sprinklr, Meltwater, Brandwatch, ListenFirst etc.) * Experience working with ...

Huge Ape Media

Social Media Coordinator

Irvine, CA · On-site

Research and monitor activity of company competitors * Create and distribute engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages ...

Tribune Media

Social Media Producer

Fresno, CA

$20.50/hr

Must have experience using content management software and knowledge of Google Analytics, CrowdTangle and other social monitoring platforms. Physical Demands & Work Environment: The Social Media ...

Huge Ape Media

Social Media Coordinator

Irvine, CA · On-site +1

Research and monitor activity of company competitors * Create and distribute engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages ...

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Social Media Monitoring information

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How much do social media monitoring jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for social media monitoring in the United States is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What are the main daily responsibilities of someone working in Social Media Monitoring?

A professional in Social Media Monitoring typically spends their day tracking brand mentions, keywords, and industry trends across various social platforms and forums. They analyze and report on sentiment, emerging issues, and engagement metrics, often sharing findings with marketing, PR, or customer service teams to inform responses and strategy. The role may also involve flagging potential reputation risks, contributing to crisis management efforts, and recommending content or campaign adjustments based on real-time data. This position requires staying current with platform updates and best practices to ensure monitoring strategies remain effective and relevant.

What does social media monitoring do?

Social media monitoring involves tracking and analyzing online conversations, mentions, and trends across social platforms to gather insights about brands, products, or topics. Professionals in this field use tools like social listening software and data analysis skills to identify public sentiment, emerging issues, and opportunities for engagement or reputation management.

What qualifications do I need to be a social media manager?

A social media manager typically needs a bachelor's degree in marketing, communications, or a related field. Strong skills in content creation, analytics, and familiarity with social media platforms and management tools are essential, along with good communication and organizational abilities.

Do jobs monitor your social media?

Social media monitoring jobs often involve reviewing public social media content to identify trends, brand mentions, or potential issues. Employers typically do not monitor employees' personal social media accounts unless there is a work-related concern or policy violation, but some roles may require reviewing or managing social media activity as part of the job responsibilities.

What are the key skills and qualifications needed to thrive in the Social Media Monitoring position, and why are they important?

To thrive in Social Media Monitoring, you need a solid understanding of social media platforms, strong analytical abilities, and experience with data analysis or reporting, often supported by a related degree. Familiarity with tools such as Hootsuite, Sprout Social, Brandwatch, or Google Analytics is typical, and certifications in digital marketing or social media analytics can be advantageous. Attention to detail, critical thinking, and effective communication skills help professionals respond appropriately to online conversations and share insights with teams. These competencies allow you to accurately track brand sentiment, identify trends, and support timely, strategic decision-making in a fast-moving digital environment.

What is a Social Media Monitoring job?

A Social Media Monitoring job involves tracking, analyzing, and reporting on online conversations about a brand, industry, or topic across various social media platforms. Professionals in this role use specialized tools to identify trends, monitor sentiment, and assess audience engagement. Their insights help businesses manage their online reputation, improve customer engagement, and refine marketing strategies. This role often requires strong analytical skills, attention to detail, and familiarity with social media trends and platforms.

What is the highest paying job in social media?

The highest paying roles in social media often include Social Media Director, Social Media Strategist, or Digital Marketing Manager, with salaries reaching six figures for experienced professionals. These positions typically require strong strategic skills, experience with analytics tools, and leadership abilities, and they oversee large teams or campaigns within organizations.
More about Social Media Monitoring jobs
What cities are hiring for Social Media Monitoring jobs? Cities with the most Social Media Monitoring job openings:
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Social Media Monitoring jobs near you
Infographic showing various Social Media Monitoring job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,156 per year, or $23.6 per hour.
Social Media Manager

Social Media Manager

TriMark Digital

Raleigh, NC

Full-time

Posted 24 days ago

Job description

We're seeking a highly skilled and strategic Social Media Manager to help lead our brand's presence across all social platforms. This role is responsible for content strategy, execution and performance analysis. The ideal candidate is both creative and analytical, with strong editing skills, a deep understanding of social trends, and the ability to translate data into actionable insights.

CREATE COMPELLING SOCIAL CONTENT

  • Lead day-to-day planning, publishing, and management of content across Instagram, TikTok, Facebook, LinkedIn, and other relevant channels
  • Take ownership of a social content calendar and ensure all posts are on-brand, high-quality, and aligned with business objectives.
  • Write, edit, and review social copy, scripts, and captions with attention to voice, clarity, and engagement.
  • Collaborate with design, video, and creative teams to develop compelling content that tells a cohesive brand story.
  • Support paid social efforts with creative input and content variations where needed.

COMMUNITY ENGAGEMENT

  • Assist with community management and social media monitoring, responding to customer comments and escalating issues as needed
  • Facilitate conversation between customers/users and recognized brands, engaging in a two-way conversation that aligns with brand values and provides a gracious customer experience
  • Drive proactive measurement of customer engagement and topics of conversation, user feedback, and issues through regular reporting and conversation analysis
  • Alert team to valuable user-generated content that arises; assist in curating lists of influencers and conducting intensive research around new UGC opportunities


REPORTING & COLLABORATION

  • Build monthly reports that highlight wins, learnings, and opportunities using analytics tools such as Meta Business Suite, TikTok Analytics, and Sprout (or similar)
  • Be client-facing with quarterly reporting and communications.
  • Mentor junior social team members and collaborate cross-functionally with marketing, product, and customer teams


STAY UP-TO-DATE & IN THE KNOW

  • Research and share new approaches to social media engagement
  • Stay on top of platform updates, trends, and emerging content formats to keep our brand at the forefront of culture
  • Keep up-to-date with new features and functionalities related to customer engagement available on priority social channels


JOB REQUIREMENTS

  • BA/BS in Marketing, Communications, Journalism, or other related field
  • 5+ years of experience or project work creating and implementing social media strategies
  • Living in the Raleigh-Durham area
  • Understanding of digital marketing and a desire to grow within the industry.
  • Strong writing and editing skills with a sharp eye for tone, grammar, and performance-driven copy
  • Experience shooting content with an iPhone and a professional camera
  • Strong experience with tools such as Adobe Premiere, Photoshop, CapCut, Canva, or similar for editing
  • Understanding of current trends, meme culture, and platform nuances
  • Previous experience with influencer marketing or UGC programs
  • Familiarity with Google Analytics is preferred

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