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Social Media Monitoring Jobs (NOW HIRING)

Nvidia

Social Media Specialist

Santa Clara, CA · Hybrid

Social media monitoring across developer channel * Weekly and monthly reporting on social analytics What we need to see: * Experience in building engaging social programs with developer and/or ...

SENERGY PETROLEUM LLC

Social Media Intern

Gilbert, AZ

$15 - $19.25/hr

Monitor trends, social media best practices, and content ideas that may support the company's digital presence. Campaign Support * Contribute to the development and rollout of marketing campaigns by ...

BRAD HALL COMPANIES

Social Media Intern

Gilbert, AZ

$15 - $19.25/hr

Monitor trends, social media best practices, and content ideas that may support the company's digital presence. Campaign Support * Contribute to the development and rollout of marketing campaigns by ...

Brad Hall Companies

Social Media Intern

Gilbert, AZ · On-site

$15 - $19.25/hr

Monitor trends, social media best practices, and content ideas that may support the company's digital presence. Campaign Support * Contribute to the development and rollout of marketing campaigns by ...

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How much do social media monitoring jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for social media monitoring in the United States is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What are the main daily responsibilities of someone working in social media monitoring?

A professional in Social Media Monitoring typically spends their day tracking brand mentions, keywords, and industry trends across various social platforms and forums. They analyze and report on sentiment, emerging issues, and engagement metrics, often sharing findings with marketing, PR, or customer service teams to inform responses and strategy. The role may also involve flagging potential reputation risks, contributing to crisis management efforts, and recommending content or campaign adjustments based on real-time data. This position requires staying current with platform updates and best practices to ensure monitoring strategies remain effective and relevant.

What does social media monitoring do?

Social media monitoring involves tracking and analyzing online conversations, mentions, and trends across social platforms to gather insights about brands, products, or topics. Professionals in this field use tools like social listening software and data analysis skills to identify public sentiment, emerging issues, and opportunities for engagement or reputation management.

What are the key skills and qualifications needed to thrive in social media monitoring, and why are they important?

To thrive in Social Media Monitoring, you need a solid understanding of social media platforms, strong analytical abilities, and experience with data analysis or reporting, often supported by a related degree. Familiarity with tools such as Hootsuite, Sprout Social, Brandwatch, or Google Analytics is typical, and certifications in digital marketing or social media analytics can be advantageous. Attention to detail, critical thinking, and effective communication skills help professionals respond appropriately to online conversations and share insights with teams. These competencies allow you to accurately track brand sentiment, identify trends, and support timely, strategic decision-making in a fast-moving digital environment.

What is social media monitoring?

A Social Media Monitoring job involves tracking, analyzing, and reporting on online conversations about a brand, industry, or topic across various social media platforms. Professionals in this role use specialized tools to identify trends, monitor sentiment, and assess audience engagement. Their insights help businesses manage their online reputation, improve customer engagement, and refine marketing strategies. This role often requires strong analytical skills, attention to detail, and familiarity with social media trends and platforms.

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Social Media Monitoring jobs near you
Infographic showing various Social Media Monitoring job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,156 per year, or $23.6 per hour.

Social Media and Multimedia Manager

Madison Gas and Electric Company

Madison, WI • On-site

$115K/yr

Full-time

Posted 20 days ago

Job description

Position Purpose
The Social Media and Multimedia Manager plays a critical role in helping to shape the public voice of the company, managing social media content and engagement, and supporting internal and external communications. This position is responsible for developing and executing social media strategies, creating compelling visual content for internal and external audiences, and contributing to crisis communications during emergencies. The role includes photography and videography responsibilities to support storytelling across internal and external channels.
Core Responsibilities
Note: This is not an all-inclusive listing
  • Develop and implement the company's social media strategy, ensuring alignment with business priorities, campaigns, and brand voice.
  • Plan and manage content calendars and cross-channel campaigns; partner with internal stakeholders to align messaging and timing.
  • Create, schedule and post content regularly across platforms, maintaining consistency in tone, style, and visual identity.
  • Capture and edit photography and video to support both internal communications and external brand storytelling.
  • Analyze engagement data, track performance metrics, and make recommendations to enhance reach and impact.
  • Serve as advisor and point of contact for social media best practices, tools, and trends across the organization.
  • Ensure social media and multimedia activities comply with legal, ethical, and brand standards.
  • Support crisis communications and media monitoring as part of the broader Communications team.
  • Monitor social media channels for customer inquiries, feedback and sentiment.
  • Collaborate with internal teams to address customer inquiries while ensuring response communication is consistent, timely and professional
  • Effectively manage social media budget to ensure spend is within budget and dollars are used on high value
Behavioral Competencies
  • Strategic Mindset - Looks ahead to future possibilities and translates them into actionable strategies.
  • Tech Savvy - Leverages digital tools and platforms to improve storytelling and engagement.
  • Plans and Aligns - Prioritizes and sequences work to achieve communications objectives.
  • Instills Trust - Demonstrates integrity and reliability in all communications and public representations.
Skills
  • Social media strategy and analytics - Advanced
  • Digital content planning and calendar management - Advanced
  • Photography and videography - Advanced
  • Adobe Creative Suite (Photoshop, Premiere Pro, Illustrator, After Effects) - Advanced
  • Copywriting and storytelling for digital platforms - Advanced
  • Data-driven optimization (social media metrics, engagement trends) - Intermediate to Advanced
  • Cross-functional collaboration and influence - Advanced
  • Drone operation and aerial videography (FAA Part 107 or equivalent) - preferred
Education
  • Bachelor's degree in Communications, Marketing, Digital Media, or related field.
Experience
  • 5+ years of progressive experience in social media strategy, content management, or multimedia production.
  • Experience serving as an organizational SME or leading projects in a matrixed environment preferred.
Work Location
  • This hybrid role is based at our Madison, WI headquarters. While three days onsite is the minimum, team collaboration and business needs may require additional in-office presence.

Pre-employment will require satisfactory completion of a background check and drug screen.
We are an AA/EOE employer and consider all qualified candidates without regard to protected status.

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