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Snap Case Worker Jobs in Ohio (NOW HIRING)

CJFS is tasked with determining eligibility and case management of five core benefit programs and ... Supplemental Nutrition Assistance Program (SNAP), a federal food assistance program; Ohio Works ...

CJFS is tasked with determining eligibility and case management of five core benefit programs and ... Supplemental Nutrition Assistance Program (SNAP), a federal food assistance program; Ohio Works ...

CJFS is tasked with determining eligibility and case management of five core benefit programs and ... Supplemental Nutrition Assistance Program (SNAP), a federal food assistance program; Ohio Works ...

CJFS is tasked with determining eligibility and case management of five core benefit programs and ... Supplemental Nutrition Assistance Program (SNAP), a federal food assistance program; Ohio Works ...

Supplemental Nutrition Assistance Program (SNAP), Ohio Works First (OWF), Medicaid, Prevention ... MAJOR WORKER CHARACTERISTICS Knowledge of Office Practices and Procedures ∙ Federal, State, and ...

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Snap Case Worker information

See Ohio salary details

$28K

$45.1K

$66.5K

How much do snap case worker jobs pay per year?

As of Aug 7, 2026, the average yearly pay for snap case worker in Ohio is $45,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $51,800.00 per year, depending on experience, location, and employer.

What is a Snap Case Worker?

SNAP Case Workers are professionals who help individuals and families apply for and receive benefits from the Supplemental Nutrition Assistance Program (SNAP), which provides food assistance to those in need. They review applications, determine eligibility, and guide clients through the process of obtaining benefits. SNAP Case Workers also provide information about program rules, answer questions, and may help clients access related social services. Their main goal is to ensure that eligible people receive the support they need to maintain food security.

What are the key skills and qualifications needed to thrive as a Snap Case Worker, and why are they important?

To thrive as a SNAP Case Worker, you need a solid understanding of public assistance programs, eligibility determination, and case management, typically supported by a degree in social work or a related field. Familiarity with state benefit management systems, data entry software, and documentation protocols is essential. Strong interpersonal skills, empathy, attention to detail, and effective communication help build trust with clients and ensure accurate service delivery. These skills are crucial for efficiently assessing client needs, processing benefits, and supporting vulnerable populations within regulatory guidelines.

What is the difference between Snap Case Worker vs Food Stamp Case Worker?

AspectSnap Case WorkerFood Stamp Case Worker
CredentialsHigh school diploma or equivalent; some roles may require social work or human services experienceHigh school diploma or equivalent; similar experience preferred
Work EnvironmentGovernment offices, community agencies, client homesGovernment offices, community outreach settings
Industry UsagePrimarily in social services and public assistance programsSame as Snap Case Worker, often used interchangeably

Both roles involve assisting clients with SNAP benefits, verifying eligibility, and maintaining case records. The terms are often used interchangeably, with 'Snap Case Worker' being more common in recent job postings. The main difference lies in terminology rather than job functions or requirements.

How does a Snap Case Worker typically collaborate with other social service professionals to support clients?

As a Snap Case Worker, collaboration with other social service professionals—such as housing coordinators, healthcare providers, and employment counselors—is a routine part of the job. You’ll often participate in interdisciplinary meetings and case conferences to develop comprehensive support plans for clients. These partnerships help ensure that clients receive holistic assistance by addressing not only their SNAP benefit needs but also related challenges such as housing instability or employment barriers. Strong communication and teamwork skills are essential for effectively connecting clients to the full range of available resources.
What are popular job titles related to Snap Case Worker jobs in Ohio? For Snap Case Worker jobs in Ohio, the most frequently searched job titles are:
Infographic showing various Snap Case Worker job openings in Ohio as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,090 per year, or $21.7 per hour.

OhioMeansJobs (OMJ) Case Manager

Portage County, OH

Ravenna, OH • On-site

$19.85/hr

Full-time

Posted yesterday

New


Job description

Description
Under the direct supervision of an OMJ supervisor, responsible for assessing, referring, assigning and case managing all OMJ programs (Supplemental Nutrition Assistance Program [SNAP], Temporary Assistance for Needy Families [TANF], Workforce Innovation and Opportunity Act [WIOA] Adult and Dislocated Worker, Comprehensive Case Management and Employment Program [CCMEP], Obligors, Prevention Retention and Contingency [PRC], Employer Services, RESEA, Special Grants and Worksite Monitoring). Conducts interviews to determine/re-determine eligibility and identify barriers to develop plans for self-sufficiency as necessary. Works with other JFS staff and community partners to support individuals' self-sufficiency.
ESSENTIAL JOB FUNCTIONS:
  • Receive applications and conduct virtual, face-to-face and telephone interviews with individuals in need of OMJ programs and services.
  • Educate individuals on policies, procedures, rights and responsibilities, and information relevant to OMJ programs and services.
  • Evaluate applications/re-applications to determine initial and/or on-going eligibility for all OMJ programs.
  • Assess individuals to determine barriers to self-sufficiency
  • Create individualized plans for self-sufficiency, specifying goals and objectives for individuals, provide management and supportive service. Monitor and revise plans for self-sufficiency for each individual as needed to set goals and support progress.
  • Collaborate with economic developers to provide outreach and coordination of services to area businesses by identifying needs, desired attributes, gaining insight to improve jobseeker and employer matching, as well as posting job orders to OhioMeansJobs.com.
  • Connect individuals and employers with programs and services based on individual needs.
  • Coordinate the delivery of assignments/referrals and monitor the individual's and employer's performance in various OMJ programs.
  • Conduct home visits and accompany assist individuals to appointments as necessary.
  • Develop both individual and group-based programs for education, employment, and enrichment that will assist with self-sufficiency.
  • Assist in safely transitioning off of Public Assistance benefits through counsel and referrals to program services as needed.
  • Development of work activity sites and contract monitoring to support OMJ program requirements and services.
  • Conduct work site and induvial evaluations
  • Provide outreach and coordination of services to area businesses in Portage County
  • Screen caseloads to identify individuals for employment opportunities and OMJ program initiatives.
  • Develop and implement curriculum to support individuals with improving skill in obtaining and maintaining employment
  • Attend meetings JFS staff or other agencies involved with the same caseload.
  • Ensure accurate case files (digital or physical) for local, state and federal monitoring through accurate system(s) entry, maintaining all documentation in appropriate DI system(s) and entering thorough case notes timely.
  • Initiate and maintain case records, dictation, including preparation of required forms, case narratives, correspondence, and case documentation.
  • Adhere to state required mandates and submit required documentation in required timeframes.
  • Collect data, compile and prepare statistical reports as requested.
  • Respond to all inquiries and correspondence from individuals and other agencies in a timely manner: Answering telephones, checking voicemail, checking e-mails and seeking individuals who come to the agency.
  • Assist individuals in the OhioMeansJobs Center.
  • Maintain knowledge of current program policies by reading manuals, polices and other correspondence.
  • Maintain confidentiality of all individual's information according to policies.
  • Keeps current in areas of responsibility by attending skill development conferences, seminars, or state sponsored programs related to federal, state laws, rules and regulations.
  • Operate a motor vehicle to transport individuals in personal or county vehicle.
  • Demonstrate regular and predictable attendance
  • Additional duties as assigned.

8:00 a.m. to 4:30 p.m. / Monday-Friday and availability to work after hours as necessary.
NON-ESSENTIAL JOB FUNCTIONS:
  • May assist in training new employees.
  • Performs other job-related duties as assigned.

Requirements
Bachelor's degree in social services or human development OR associate degree in Social Services or Human Development with two (2) years of case management experience in the following fields: mental health, drug/alcohol, developmental disabilities, Children Services, Social Security Administration, JFS case management OR Five (5) years of case management experience in previously mentioned fields OR Five (5) years of JFS experience. Must also have a valid Ohio driver's license in accordance with the county policy and motor vehicle liability insurance.
Systems:
Ability to operate computers for data input and retrieval; proficiency in Microsoft Office Professional, web browsers; knowledge of OBWP, SACWIS, ARIES, SETS, CCIDS, MITS, and Time Force, Agency's Digital Imaging system and other systems as required by program area responsibility.
Equipment:
Operates equipment such as, but not limited to, the following: personal computer, printer, calculator, multi-functional copier, fax machine and shredder.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies in the position:
  • Adherence to Agency Policies - Adhere to the rules of the agency (i.e. takes breaks/lunches when scheduled, clock in/out appropriately, conform to dress code policy).
  • Attendance & Punctuality - Is consistently at work and on time; Arrive at meetings and appointments on time.
  • Attitude & Demeanor - Exhibit a positive and supportive attitude, open and receptive to constructive feedback and direction, exhibit patience and able to control and regulate emotions.
  • Communication Skills - Communicate clearly and informatively using multiple methods and forms of media. Present numerical data effectively.
  • Customer Service - Manage difficult or emotional customer situations. Respond promptly and effectively to customer needs. Solicit customer feedback to improve service.
  • Ethics - Treat people with respect. Keep commitments. Maintain confidentiality. Uphold organizational values. Work with integrity and maintain high standards of integrity.
  • Independent Decision Making - Make correct decisions and stand behind decisions.
  • Initiative - Volunteer readily. Undertake self-development activities. Seek increased responsibilities. Take independent actions and calculated risks. Look for and take advantage of opportunities. Ask for and offer help when needed.
  • Interpersonal Skills - Focus on solving conflict, not blaming. Listen to others without interrupting. Keep emotions under control and use reason when dealing with emotional topics. Remain open to others' ideas and try new things.
  • Professionalism - Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments; exercise common sense and good judgment about his/her appearance.
  • Teamwork - Balance team and individual responsibilities to help accomplish work goals. Exhibit objectivity and openness to others' views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Support everyone's efforts to succeed.
  • Time Management - Demonstrate the ability to prioritize assignments & effectively schedule time. Complete assignments on time, generate work in an allotted time, and complete work in an accurate and thorough manner.