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Sms Cruise Line Jobs (NOW HIRING)

Norwegian Cruise Line

Oiler - O&R

Miami, FL

Knowledge of the Company SMS. * Skills including but not limited to: * Team Work * Engine Room Experience EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding's policy not to discriminate ...

Norwegian Cruise Line

Island Lifeguard

Miami, FL

$13.75 - $17.50/hr

Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the ... Cruise Line Holding's policy not to discriminate against any employee or applicant for employment ...

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How much do sms cruise line jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for sms cruise line in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.91 per hour, depending on experience, location, and employer.

What's the easiest job to get on a cruise ship?

The easiest jobs to get on a cruise ship are typically entry-level positions such as dining room staff, housekeeping, or customer service roles, which often require minimal prior experience. These roles usually involve on-the-job training and are available to individuals with good communication skills and a positive attitude.

What is SMS International Shore Operations?

SMS International Shore Operations refers to the department responsible for managing the activities and services provided to cruise ship passengers and crew while the ship is docked at port. This includes coordinating passenger embarkation and disembarkation, organizing excursions, and ensuring safety and compliance with port regulations. Employees in this role often need strong organizational skills and knowledge of port procedures and safety protocols.

Can you work on a cruise ship at 50 years old?

Yes, many cruise line jobs, including roles on ships like those operated by SMS Cruise Line, are open to applicants at age 50 and older. Experience, physical fitness, and relevant skills are often more important than age, and some positions may require medical or safety certifications. Age restrictions vary by company and role, so it's advisable to check specific cruise line policies.

What are 'SMS Cruise Line' jobs?

'SMS Cruise Line' jobs refer to employment opportunities with SMS Cruise Line, a company that operates cruise ships offering leisure travel on oceans or rivers. Job roles can range from hospitality positions, such as housekeeping, food and beverage service, and customer service, to technical and operational roles like engineering, navigation, and entertainment staff. Working on a cruise line often involves living onboard for extended periods, interacting with international guests, and providing high-quality service in a fast-paced environment. Benefits may include travel opportunities, room and board, and the chance to work with a diverse team.

What are the key skills and qualifications needed to thrive as a Cruise Line Staff Member, and why are they important?

To thrive as a Cruise Line Staff Member, you need strong customer service skills, hospitality experience, and often a background in tourism or related fields. Familiarity with reservation systems, point-of-sale (POS) software, and safety protocols like STCW certification is typically required. Excellent communication, teamwork, and adaptability are crucial soft skills for interacting with diverse guests and colleagues. These abilities ensure seamless guest experiences, safety, and efficient operations aboard the cruise ship.

What is the difference between Sms Cruise Line vs Cruise Ship Staff?

AspectSms Cruise LineCruise Ship Staff
Required CredentialsCustomer service training, safety certificationsCustomer service, safety, and hospitality certifications
Work EnvironmentOnboard cruise ships, hospitality settingOnboard cruise ships, hospitality and service roles
Employer & Industry UsageSpecific cruise line companyVarious cruise lines and ships
Common Search & ComparisonYesYes

Sms Cruise Line and Cruise Ship Staff both work onboard cruise ships in hospitality and customer service roles. While Sms Cruise Line refers to a specific cruise company, Cruise Ship Staff is a broader term for employees working across multiple cruise lines. Both roles require similar certifications and work environments, making them closely related but distinct in scope.

What are some common challenges faced when working on an SMS Cruise Line, and how can new employees effectively adapt to life at sea?

New employees on an SMS Cruise Line often find adapting to the unique environment of living and working at sea to be a significant challenge. This includes adjusting to long hours, shared accommodations, and being away from home for extended periods. Effective communication and teamwork are crucial, as daily tasks typically involve collaborating with diverse colleagues from around the world. Embracing flexibility, maintaining a positive attitude, and taking advantage of onboard training programs can help new hires thrive and advance in their maritime careers.

Does SMS work on cruise ships?

SMS communication on cruise ships depends on the ship's telecommunications provider and available satellite coverage. Many cruise lines offer onboard Wi-Fi and messaging services, but standard cellular SMS may be limited or incur additional charges due to satellite connectivity. Job roles like SMS cruise line staff may need to understand satellite communication systems and customer service related to connectivity issues.
What job categories do people searching Sms Cruise Line jobs look for? The top searched job categories for Sms Cruise Line jobs are:
Sms Cruise Line jobs near you
Infographic showing various Sms Cruise Line job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% In-person job distribution, with an average salary of $38,519 per year, or $18.5 per hour.
Pier Agent @ JAXPORT Cruise Terminal

Pier Agent @ JAXPORT Cruise Terminal

SMS International Shore Operations

Jacksonville, FL

$15.50/hr

Other

Posted 12 days ago

Job description

2025 Schedule of In-Person Interviews:
Monday, October 20th from 10:00 AM to 3:00 PM
Perfect position to earn extra income for retirees, students or just locals who would enjoy welcoming cruise guests to the Jacksonville Cruise Terminal. SMS International Shore Operations is looking for talented individuals interested in working in a fun, fast-paced environment!
Benefits Provided:
  • Fun servicing Norwegian Cruise Line
  • Part Time position (1-2 days per week)
  • Pay rate of $15.50 per hour
  • Strong computer/tablet skills preferred
  • TWIC cards are required to work but not at time of Interview
  • TWIC reimbursement

Basic Purpose:
This is a fast paced, high energy position requiring a enthusiastic, efficient and professional image. Agents working for SMS International Shore Operations US, Inc., direct and assist cruise guests in all aspects of shore-side operations as assigned. This position may include, but is not limited to meeting and greeting guests, computerized pier check-in along with assisting airport and hotel guest with transfers to and from the port.
Job Duties & Responsibilities:
• Guides the flow of traffic throughout the terminal, including: secure areas, walkways, check-in areas, gangways and elevators/escalators and direct guests accordingly.
• Answers general questions in an accurate and pleasant manner and provides pertinent information regarding boarding and sailing; takes the initiative to assist guests.
• Escorts guests requiring wheelchair assistance throughout the terminal during embarkation and debarkation.
• Assists guests with locating luggage and completing lost luggage forms, when necessary.
• Reviews and verifies validity of all travel documents presented by guests for check-in.
• Inputs guest travel information using the registration system and checks in each guest upon arrival. Ensures required information is accurately processed and/or paperwork is completed.
• Provides guests with stateroom keys and pertinent boarding information, according to department manual and training.
• Performs other job related duties as assigned.
Education:
• High School Diploma or equivalent.
Experience:
• Minimum of one-year experience in a customer service/logistics environment, preferably in the travel industry.
Knowledge, Skills & Abilities:
• Demonstrated ability to communicate in English, sufficient to provide information and answer general questions.
• Knowledge of, or ability to learn practical computer skills to accurately register guests and navigate screens to perform computer based functions.
• Good organizational and customer service skills.
• Ability to work effectively in a multi-tasked, fast-paced environment in front of large groups.
• Required to be available on weekends, after hours, and on short notice, as requested by management.
Work Conditions/ Physical Demands:
• Position includes frequent standing, walking, lifting, pushing and pulling for up to 6 hour increments on average.
• Ability to safely maneuver wheelchairs; includes pushing and pulling guests on wheelchairs through all terminal areas and up and down ramps.
• Ability to physically transfer or assist passengers in/out of wheelchair, whose weight is approximately 100-300 lbs.
• Ability to stoop, kneel, bend, crouch, lift or carry.
• Position is exposed to indoor/outdoor work environment at piers and terminal locations under varying weather conditions.
• Flexibility to work hours ranging from 5:00am - 4:00pm or until ships departures; includes weekdays, weekends and holidays in various ports as assigned.
• Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

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