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Sms Cruise Line Jobs (NOW HIRING)

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Responsibilities Safety Management System (SMS) Management Manages the administration and ...

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Responsibilities Safety Management System (SMS) Management Manages the administration and ...

Overview Awarded World's Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht ... Responsibilities Safety Management System (SMS) Management Manages the administration and ...

Island Lifeguard

Miami, FL ยท On-site

$13.75 - $17.50/hr

Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the ... Cruise Line Holding's policy not to discriminate against any employee or applicant for employment ...

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Sms Cruise Line information

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How much do sms cruise line jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for sms cruise line in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.91 per hour, depending on experience, location, and employer.

What is an SMS Cruise Line job?

'SMS Cruise Line' jobs refer to employment opportunities with SMS Cruise Line, a company that operates cruise ships offering leisure travel on oceans or rivers. Job roles can range from hospitality positions, such as housekeeping, food and beverage service, and customer service, to technical and operational roles like engineering, navigation, and entertainment staff. Working on a cruise line often involves living onboard for extended periods, interacting with international guests, and providing high-quality service in a fast-paced environment. Benefits may include travel opportunities, room and board, and the chance to work with a diverse team.

What skills and qualifications are needed to work on an SMS Cruise Line?

To thrive as a Cruise Line Staff Member, you need strong customer service skills, hospitality experience, and often a background in tourism or related fields. Familiarity with reservation systems, point-of-sale (POS) software, and safety protocols like STCW certification is typically required. Excellent communication, teamwork, and adaptability are crucial soft skills for interacting with diverse guests and colleagues. These abilities ensure seamless guest experiences, safety, and efficient operations aboard the cruise ship.

What is the difference between Sms Cruise Line vs Cruise Ship Staff?

AspectSms Cruise LineCruise Ship Staff
Required CredentialsCustomer service training, safety certificationsCustomer service, safety, and hospitality certifications
Work EnvironmentOnboard cruise ships, hospitality settingOnboard cruise ships, hospitality and service roles
Employer & Industry UsageSpecific cruise line companyVarious cruise lines and ships
Common Search & ComparisonYesYes

Sms Cruise Line and Cruise Ship Staff both work onboard cruise ships in hospitality and customer service roles. While Sms Cruise Line refers to a specific cruise company, Cruise Ship Staff is a broader term for employees working across multiple cruise lines. Both roles require similar certifications and work environments, making them closely related but distinct in scope.

What challenges do employees face on an SMS Cruise Line, and how can they adapt to life at sea?

New employees on an SMS Cruise Line often find adapting to the unique environment of living and working at sea to be a significant challenge. This includes adjusting to long hours, shared accommodations, and being away from home for extended periods. Effective communication and teamwork are crucial, as daily tasks typically involve collaborating with diverse colleagues from around the world. Embracing flexibility, maintaining a positive attitude, and taking advantage of onboard training programs can help new hires thrive and advance in their maritime careers.
Infographic showing various Sms Cruise Line job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $38,519 per year, or $18.5 per hour.

Full-time

Posted 28 days ago


Job description

GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
APPLY ONLINE
If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

JOB SUMMARY

TheDirector, Marine Safety oversees regulatory safety compliance for the fleet to ensure conformity with applicable requirements. This role manages the Company's external audits, supports internal audits and inspections, and the continual development of safety compliance programs. The Director provides critical support to theSr. Director, Nautical Safety & Marine Operations Strategyby maintaining the safety operations of the fleet in terms of Inspection, Audit and Compliance, as well as managing the Incident reporting system and investigation process of those incidents; as well as providing support on the Safety Management System (SMS) and acting as a technical resource for regulatory and environmental compliance.

POSITION RESPONSIBILITIES

  • Assume responsibility for safety and NCLH's impact upon the environment, supporting fleet-wide pollution prevention and health programs.
  • Communicate and liaise with Maritime regulatory authorities, including theUSCG, CLIA, classification societies, Flag States, and Port State Control.
  • Review international and port state laws and regulations pertaining to Marine Safety to ensure proactive alignment.
  • Organize and oversee schedules for (support internal) externalISM/ISPS/MLC/ISOaudit programs and regulatory inspections.
  • Monitor shipboard and shore-side action logs, ensuring timely and effective corrective actions for findings issued during audits or any regulatory inspections.
  • Organize and oversee shipboard International, Federal, State, and Local certificates to ensure all vessels remain current and compliant.
  • Monitor the implementation of the Company'sSafety Management System (SMS)and related maintenance procedures.
  • Review and approve company policies and procedures to ensure total compliance with applicable Maritime Safety laws.
  • Monitor Incidents, Accidents, Casualties, and hazardous occurrences; conduct investigations into incidents or hotline cases as directed by Management.
  • Provide operational support for theCompany's Incident Response Plan, maintaining the notification system and Command Center readiness.
  • Review minutes from shipboard Safety Committees and Senior Management meetings to ensure proper actions and follow-ups are implemented.
  • Maintain theMuster List organizationfleet-wide to reflect regulatory changes.
  • In conjunction with Technical Operations, provide safety oversight fordry/wet dock operations.
  • Support the safe and efficient operation of the managed fleet and private islands regarding safety compliance.
  • Identify and recommend new technologies and operational efficiencies that enhance safety and quality assurance.
  • Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE:Bachelor's Degree

FIELD(S) OF STUDY:Nautical Academy, Master License, or Marine Engineering

EXPERIENCE

  • At least 10 years of experience in cruise ship operations or an equivalent maritime field.

COMPETENCIES & SKILLS

  • Extensive knowledge ofISM, SOLAS, MARPOL, STCW, and ISOquality systems.
  • Managerial experience with the ability to coordinate complex fleet activities.
  • Auditing experience supported by recognized certificates.

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises

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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.