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Smartpay Jobs (NOW HIRING)

VivSoft Technologies

Cloud Engineer

Herndon, VA · Remote

$57 - $76.25/hr

... SmartPay). This role is critical to ensuring high availability, security compliance, performance, and cost efficiency of AWS-hosted and FAS Cloud Services-hosted systems in a DevSecOps and Agile ...

VivSoft Technologies LLC

Cloud Engineer

Herndon, VA · On-site +1

$57.25 - $76.50/hr

... SmartPay). This role is critical to ensuring high availability, security compliance, performance, and cost efficiency of AWS-hosted and FAS Cloud Services-hosted systems in a DevSecOps and Agile ...

pla

Communication Specialist

Scottsbluff, NE · On-site

$57K - $75K/yr

Navigate and utilize departmental platforms including Banno, GoTo Phone System, SmartPay, PayCenter Portal, and Yellow Hammer to complete assigned tasks. d. Support and backup departmental processes ...

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How much do smartpay jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for smartpay in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Smartpay job?

A Smartpay job typically involves working for a company that provides payment processing solutions, such as buy now, pay later services or mobile payment platforms. Employees may work in areas like customer support, sales, fraud prevention, or technical development. Responsibilities vary by role but often include assisting customers, managing transactions, and ensuring smooth payment processing.

What are the key skills and qualifications needed to thrive in the Smartpay position, and why are they important?

To thrive in a Smartpay role, you need a solid background in payment processing, financial services, and customer support, often accompanied by a degree in finance, business, or IT. Familiarity with point-of-sale (POS) systems, payment gateways, and compliance tools like PCI DSS certification is typically required. Excellent problem-solving skills, attention to detail, and effective communication will make you stand out in this position. These skills ensure secure transaction handling, seamless customer experiences, and compliance with financial regulations in a rapidly evolving payments industry.

What are the main challenges faced by professionals in a Smartpay role?

Professionals in a Smartpay position often encounter challenges such as adapting to evolving payment technologies, maintaining compliance with industry regulations, and resolving complex customer inquiries quickly. Because the payments industry is highly dynamic, staying up-to-date with security standards and technology updates is crucial. Additionally, balancing rapid problem-solving with delivering top-tier customer service can require both technical acumen and strong interpersonal skills. Supportive teams and ongoing training often help professionals navigate these challenges effectively.

More about Smartpay jobs
What are the most commonly searched types of Smartpay jobs? The most popular types of Smartpay jobs are:
What job categories do people searching Smartpay jobs look for? The top searched job categories for Smartpay jobs are:
Smartpay jobs near you
Contact Center Member Representative I

Contact Center Member Representative I

Educational Federal Credit Union

Miami, FL • On-site

Full-time

Posted 25 days ago

Job description

Duties and Responsibilities include:
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Handle general member inquiries, including balance inquiries, transaction history, and account details.
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Process fund transfers and check orders.
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Assist members with online banking and mobile app support.
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Provide basic product and service information, referring members to specialists when needed.
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Escalate card service issues, dispute claims, and complex account concerns to the appropriate teams.
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Maintain a strong understanding of credit union policies and financial products.
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Ensure all member interactions are documented accurately.
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Deliver exceptional member service, maintaining professionalism and efficiency.
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Perform tasks such as Operator Call Handling, EdFed 24/Seven Assistance, Cross-Serving Products/Services, Dormant Accounts, Address Change, Balance Inquiry, Bank-by-Phone Assistance, Bill Pay, Check Ordering, Service Charge Assistance, Mobile Deposit, Money Market Account, Overdraft Protection Assistance, Payroll Changes, Special Shares, Share Certificates, Statement/Check Copies, Stolen Check/Account Freeze, Transfers, Wire Transfer Assistance, Identity Theft/Red Flag (SES), Stop Payments, Winter Skip-a-Pay, and Message Center.
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Utilize systems including Alkami, App Extender, Image Center, NICE, SmartPay, and Symitar.
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Refer loan applications to the Lending Specialists.
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Develop competencies in active listening, effective communication, empathy, problem-solving, adaptability, patience, and teamwork.
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Adhere to attendance policies and contribute positively to team goals.
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Maintain confidentiality of member information and dispute details.
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Participate in training sessions to stay updated on procedures and regulations.
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Identify opportunities for process improvement and communicate suggestions to management.
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Saturday work required
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Bilingual Preferred (Creole or Spanish)
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Perform other duties as assigned to support the Member Contact Center
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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