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Smart Hands Jobs in Ohio (NOW HIRING)

Wesco

Smart Hands Field Service Specialist

Columbus, OH · On-site

As a Smart Hands Field Service Specialist, you set-up, configure, troubleshoot, repair and maintain customer's IT systems. You will ensure quick and accurate diagnoses to resolve customer issues. You ...

Astreya

Onsite Support Coordinator

Columbus, OH · On-site

$29 - $31/hr

You'll be the on-the-ground point of contact, managing site access, escorting vendors and visitors through security and entry procedures, and providing hands-on "Smart Hands" support (basic cabling ...

Joby Aviation

IT Site Administrator - Ohio

Vandalia, OH · On-site

$23 - $33/hr

Maintain, troubleshoot, and provide smart hands support for computer systems, network devices, servers, and conference equipment. * Diagnose and resolve hardware and software errors by running ...

ADT Security Services

Smart Home Consultant

Uniontown, OH · On-site

$105K/yr

Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the ...

ADT

Smart Home Consultant

Columbus, OH · On-site

$105K/yr

Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the ...

ADT

Smart Home Consultant

Uniontown, OH · On-site

$105K/yr

Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the ...

ADT

Smart Home Consultant

Cincinnati, OH · On-site

$105K/yr

Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team members are the ...

Strategic Systems

Be Seen First

Field Network Technician ll

Zanesville, OH · On-site

$70K - $80K/yr

Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement. * Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA's) * Technician ...

Stefanini Group

Deskside Technician II

Hamilton, OH

$18.75 - $24/hr

Smart Hands support with networking, server, and telecommunications technologies * Printer and peripheral device support * Inventory management of IT assets including asset auditing * Ability to ...

Stefanini Group

Deskside Technician II

Hamilton, OH · On-site

$18.75 - $24/hr

Smart Hands support with networking, server, and telecommunications technologies * Printer and peripheral device support * Inventory management of IT assets including asset auditing * Ability to ...

Stefanini Group

Deskside Technician II

Hamilton, OH · On-site

$18.75 - $24/hr

Smart Hands support with networking, server, and telecommunications technologies * Printer and peripheral device support * Inventory management of IT assets including asset auditing * Ability to ...

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Smart Hands information

See Ohio salary details

$9

$24

$60

How much do smart hands jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for smart hands in Ohio is $24.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.26 and $25.27 per hour, depending on experience, location, and employer.

What is a smart hands?

A Smart Hands job involves providing on-site technical support for IT infrastructure, including troubleshooting, installing, and maintaining network and server equipment. Smart Hands technicians act as remote hands for IT teams, assisting with tasks like cable management, hardware replacements, and system reboots. They are often deployed in data centers to ensure smooth operations and quick issue resolution. Their role is essential in supporting IT environments where remote assistance alone is insufficient.

What does a smart hands do?

A typical day for a Smart Hands technician involves responding to service tickets, performing routine hardware checks, replacing or installing equipment, and assisting remote engineers with troubleshooting. You may also be responsible for tasks such as racking and stacking servers, running cables, or handling emergencies like hardware failures. Teamwork is important, as you often collaborate with on-site colleagues and communicate with remote IT staff to complete tasks efficiently. This role offers exposure to a fast-paced technical environment and provides valuable hands-on experience that can lead to career advancement in IT support or data center operations.

What are the key skills and qualifications needed to thrive in the smart hands position, and why are they important?

To thrive as a Smart Hands technician, you need a solid understanding of basic IT, networking, and hardware troubleshooting, often backed by a high school diploma or technical certification such as CompTIA A+ or Network+. Familiarity with data center equipment, cabling, remote management tools, and ticketing systems is typically expected. Strong communication, attention to detail, and the ability to follow precise instructions are crucial soft skills for this role. These skills ensure efficient on-site support, accurate implementation of remote tasks, and effective coordination with off-site engineers, which are essential for the smooth operation of critical technical environments.

What are the most commonly searched types of Smart Hands jobs in Ohio?

The most popular types of Smart Hands jobs in Ohio are:

What are popular job titles related to Smart Hands jobs in Ohio?

For Smart Hands jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Smart Hands jobs in Ohio look for?

The top searched job categories for Smart Hands jobs in Ohio are:

Smart Hands jobs near you
Infographic showing various Smart Hands job openings in Ohio as of August 2026, with employment types broken down into 52% Part Time, and 48% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,969 per year, or $25 per hour.

Smart Hands Field Service Specialist

WESCO International

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Key responsibilities

  • Set up, configure, troubleshoot, repair, and maintain customer's IT systems.

  • Support network equipment installation, testing, and troubleshooting in collaboration with Network Engineers.

  • Manage tasks related to planning, tracking capacity, mounting network equipment, and implementing network and security technologies.

Job description


As a Smart Hands Field Service Specialist, you set-up, configure, troubleshoot, repair and maintain customer's IT systems. You will ensure quick and accurate diagnoses to resolve customer issues. You will be the front line in operating reliable and secure infrastructure when it comes to overseeing the entire life cycle of a rack. This position requires a flexible schedule and up to 80% travel with ability to work on nights and weekends.
Responsibilities:
  • Responsible for all tasks associated with planning and tracking capacity, mounting network equipment while adhering to best practices, industry standards, and manufacturer requirements Implementation of network and security technologies
  • Work as Smart Hands support with Network Engineer to decommission, install, cable, label, test, and troubleshoot various types network equipment (Switches, Routers, Servers, Wireless Access Points, PDUs)
  • Aid in arranging routers, hubs, install support structures, including racks, ladders, and j-hooks, threaded
  • Configuration and troubleshooting of devices from various OEMs including Cisco, Juniper, Palo Alto Networks, etc.
  • Participate and contribute in meetings involving design, architecture, deployment and change control
  • Collaborate with teams across technologies and departments
  • Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
  • Show a strong aptitude for troubleshooting and problem solving
  • Solve problems at their root and step back to understand the broader context
  • Maintain service level agreements through the implementation of proactive issue detection and reporting
  • Be biased to act in the absence of direction or support
  • Improve effectiveness through process innovation

Qualifications:
  • High School Degree or Equivalent required; Bachelors Degree - IT or equivalent preferred
  • Relevant OEM certifications for major OEMs. Preferred ones are Cisco, Juniper and Palo Alto Networks. CCNA certification preferred
  • 2 years required, 3+ years preferred, strong working knowledge of server systems, network protocols, storage platforms, and other related technologies
  • 2 years required, 3+ years preferred, experience working in a Data Center environment: racking & stacking equipment, cable management and/or structured cabling
  • 2 years of expertise with a minimum of 3 top tier technology vendors such as Cisco, Arista, Juniper, Palo Alto Networks, Fortinet, Checkpoint, Vmware, Aruba, Mist, Silverpeak
  • 2 years working knowledge and experience with at least one Public Cloud - AWS, Azure or Google Cloud, specifically networking in the public cloud
  • 2 years of experience in a post sales/ deployment capacity
  • Knowledge and experience with Firewalls and VPN devices, specifically with Cisco, PAN and Fortinet
  • Knowledge and experience with enterprise networking infrastructure, wireless and data center networking
  • Knowledge and experience with at least one SD-WAN solution either Cisco, Vmware or Silverpeak
  • Understand the customer's business drivers and how to map these to a public, private, hybrid or multi-cloud solution
  • Flexible schedule; ability to work nights and weekends
  • Knowledge of Copper (CAT5, CAT6) and Fiber Optic cabling, basic testing, and labeling standards preferred
  • Data center power infrastructure (PDU, UPS, Grounding, Etc.) preferred
  • Able to read and update a rack diagram and perform site surveys preferred
  • Able to read network port mapping preferred
  • Understand hardware for wireless networks. IE able to mount and cable Wireless Access Points preferred
  • Ability to travel up to 80%

#LI-VR1
#Onsite
About Us
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
About the Team
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.

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