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Wesco International
Wesco International

61 Wesco International Jobs Hiring Near You

WESCO International

Lead Warehouse Associate

Gaithersburg, MD · On-site

$19.75 - $23.75/hr

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

WESCO International

Warehouse Associate

Woburn, MA · On-site

$17 - $20.25/hr

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

WESCO International

Warehouse Associate

Ashburn, VA · On-site

$16.25 - $19.50/hr

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

WESCO International

Warehouse Associate

Norfolk, VA · On-site

$14 - $16.50/hr

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

WESCO International

Warehouse Associate

Portland, OR · On-site

$19.09 - $22.90/hr

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

Wesco

Senior Specialist - Customer Care

Clayton, NC · On-site

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all Wesco International, Inc., including its subsidiaries and affiliates ...

WESCO International

Program Manager

Austin, TX · On-site

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

Wesco

Senior Analyst - Pricing

Quebec, QC · On-site

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

WESCO International

Union - Warehouse Associate

Kent, WA · On-site

$18.25 - $21.75/hr

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made ...

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Wesco International Jobs Information

What is it like to work at Wesco International?

Wesco International is a company that values a collaborative and customer-centric approach, fostering a culture of teamwork and innovation. As a leading provider of electrical, industrial, and communications products and services, Wesco operates through a decentralized business model, with a network of regional offices and distribution centers that support a diverse range of customers and industries. Working at Wesco may appeal to candidates who are interested in a dynamic and fast-paced environment with opportunities for professional growth and development in a company that prioritizes customer satisfaction and employee engagement.

What makes Wesco International an attractive place to work?

Wesco International is a leading provider of business-to-business distribution, logistics services, and supply chain solutions, serving a diverse range of industries and customers. The company offers a dynamic work environment that fosters collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a stable and supportive setting. By joining Wesco International, individuals can contribute to the company's mission of delivering exceptional customer experiences and drive their own career advancement in a rapidly evolving industry.
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Infographic showing various job openings at Wesco International in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Associate Customer Service Representative

Associate Customer Service Representative

WESCO International

Columbus, OH • On-site

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description


As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
  • Interacts with customers by phone or in person to provide information and to ensure best service possible.
  • Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail.
  • Obtains and examines all relevant information to assess validity of complaints and to determine possible causes.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken.
  • Refers unresolved customer grievances to designated departments for further investigation.
  • Completes customer invoicing.
  • Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity.
  • Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains.
  • Prepares for, attends, and participates in weekly sales meetings.
  • Remains current on industry trends, market activity and competitor products.

Qualifications:
  • High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred
  • 0-2 years of relevant experience
  • 1 year of sales experience preferred
  • Direct Sales (B2B) experience preferred
  • Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred
  • Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Ability to build working relationships with other functional areas to best support mutual objectives
  • Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers
  • Ability to research and resolve customer issues
  • Strong written and verbal communication skills
  • Basic computer skills
  • Ability to effectively prioritize and execute tasks
  • Ability to build and maintain long-term relationships with customers

#LI-AH1
About Us
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
About the Team
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.
Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
This posting is for a current, active vacancy intended for immediate hire.

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