The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager (On-Site)
Lihue, HI · On-site
$58K/yr
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager (On-Site)
Lihue, HI · On-site
$58K/yr
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation.
Operations Manager
Honolulu, HI · On-site
Operations Manager This Isn't a Job. It's a Command Post. Are you the kind of leader who doesn't ... Cleaning, inspecting, coaching: whatever it takes. · Run multi-site operations like a battlefield ...
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Operations Manager
Honolulu, HI · On-site
Operations Manager This Isn't a Job. It's a Command Post. Are you the kind of leader who doesn't ... Cleaning, inspecting, coaching: whatever it takes. · Run multi-site operations like a battlefield ...
Operations Manager This Isn't a Job. It's a Command Post. Are you the kind of leader who doesn't ... Cleaning, inspecting, coaching: whatever it takes. · Run multi-site operations like a battlefield ...
Quick apply
Operations Manager This Isn't a Job. It's a Command Post. Are you the kind of leader who doesn't ... Cleaning, inspecting, coaching: whatever it takes. · Run multi-site operations like a battlefield ...
Lead site operational reviews, synchronization meetings, and execution management forums ... Coordinate directly with the Program Manager, Functional Group Leads, Mission Partner Advocates ...
Lead site operational reviews, synchronization meetings, and execution management forums ... Coordinate directly with the Program Manager, Functional Group Leads, Mission Partner Advocates ...
The P ZC T&D OPERATIONS Department of the P T&D OPERATIONS Division at Hawaiian Electric Company ... Manager Supervisor) JOB FUNCTION: Provides overall leadership and professional guidance, sets ...
The P ZC T&D OPERATIONS Department of the P T&D OPERATIONS Division at Hawaiian Electric Company ... Manager Supervisor) JOB FUNCTION: Provides overall leadership and professional guidance, sets ...
Budget Analyst
Waianae, HI · On-site
Preparation of site annual operating budget as well as grant budgets in conjunction with the Site Operations Manager and Executive Director * Prepare grant budget modifications when necessary
Budget Analyst
Waianae, HI · On-site
Preparation of site annual operating budget as well as grant budgets in conjunction with the Site Operations Manager and Executive Director * Prepare grant budget modifications when necessary
Budget Analyst
Waianae, HI · On-site
$72K - $96K/yr
Preparation of site annual operating budget as well as grant budgets in conjunction with the Site Operations Manager and Executive Director * Prepare grant budget modifications when necessary
Budget Analyst
Waianae, HI · On-site
$72K - $96K/yr
Preparation of site annual operating budget as well as grant budgets in conjunction with the Site Operations Manager and Executive Director * Prepare grant budget modifications when necessary
Operations Manager, UTV
Kaneohe, HI · On-site
$120K/yr
On-Site - Ka'a'awa, O'ahu Relocation Package: None Schedule: Full-time; open availability including weekends and holidays is required. POSITION SUMMARY The Operations Manager - UTV oversees all ...
Operations Manager, UTV
Kaneohe, HI · On-site
$120K/yr
On-Site - Ka'a'awa, O'ahu Relocation Package: None Schedule: Full-time; open availability including weekends and holidays is required. POSITION SUMMARY The Operations Manager - UTV oversees all ...
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Site Manager (FT, PT and On Call)
Honolulu, HI · On-site
$41K - $72K/yr
Manage and maintain the overall site operations * Oversee property maintenance, repairs, and renovations * Respond promptly to resident inquiries and maintenance requests * Conduct regular property ...
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Site Manager (FT, PT and On Call)
Honolulu, HI · On-site
$41K - $72K/yr
Manage and maintain the overall site operations * Oversee property maintenance, repairs, and renovations * Respond promptly to resident inquiries and maintenance requests * Conduct regular property ...
Job Summary Senior Operations Manager - Full Time - HNL The Senior Operations Manager plans ... Read, understand and clarify the implementation of the site-specific security plan and ensure that ...
Job Summary Senior Operations Manager - Full Time - HNL The Senior Operations Manager plans ... Read, understand and clarify the implementation of the site-specific security plan and ensure that ...
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Car Rental Operations Manager LIH Airport site
Lihue, HI · On-site
$70K/yr
This is an operations-driven role , ideal for a leader with practical experience in managing teams, training staff, and overseeing daily operational workflows . Key Responsibilities Operations ...
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Car Rental Operations Manager LIH Airport site
Lihue, HI · On-site
$70K/yr
This is an operations-driven role , ideal for a leader with practical experience in managing teams, training staff, and overseeing daily operational workflows . Key Responsibilities Operations ...
Senior Operations Manager
Honolulu, HI · On-site
$95K/yr
Job Summary Senior Operations Manager - Full Time - HNL The Senior Operations Manager plans ... Read, understand and clarify the implementation of the site-specific security plan and ensure that ...
Senior Operations Manager
Honolulu, HI · On-site
$95K/yr
Job Summary Senior Operations Manager - Full Time - HNL The Senior Operations Manager plans ... Read, understand and clarify the implementation of the site-specific security plan and ensure that ...
Landscape Operations Manager
Honolulu, HI · On-site
The Operations Manager is also responsible for safety training, equipment maintenance, payroll ... Ensure that all crews are equipped with extra parts and tools for minor repairs on site. Materials:
Landscape Operations Manager
Honolulu, HI · On-site
The Operations Manager is also responsible for safety training, equipment maintenance, payroll ... Ensure that all crews are equipped with extra parts and tools for minor repairs on site. Materials:
Site Manager - Wailuku, HI
Wailuku, HI · On-site
$70K - $80K/yr
POSITIONSUMMARY Responsible for all aspects of the site operations; safety, staffingand customer ... Other duties may be assigned.- Leads the local team to manage the safety/compliance performance ...
Site Manager - Wailuku, HI
Wailuku, HI · On-site
$70K - $80K/yr
POSITIONSUMMARY Responsible for all aspects of the site operations; safety, staffingand customer ... Other duties may be assigned.- Leads the local team to manage the safety/compliance performance ...
Landscape Operations Manager
Honolulu, HI · On-site
$72K - $95K/yr
The Operations Manager is also responsible for safety training, equipment maintenance, payroll ... Ensure that all crews are equipped with extra parts and tools for minor repairs on site. Materials:
Landscape Operations Manager
Honolulu, HI · On-site
$72K - $95K/yr
The Operations Manager is also responsible for safety training, equipment maintenance, payroll ... Ensure that all crews are equipped with extra parts and tools for minor repairs on site. Materials:
Facilities Manager
Honolulu, HI · On-site
Position Summary The Facilities Manager serves as the main on-site operations manager, partnering with the off-site (Sr) Operations Manager for the cost-effective operation, maintenance, and ...
Facilities Manager
Honolulu, HI · On-site
Position Summary The Facilities Manager serves as the main on-site operations manager, partnering with the off-site (Sr) Operations Manager for the cost-effective operation, maintenance, and ...
Position Summary The Facilities Manager serves as the main on-site operations manager, partnering with the off-site (Sr) Operations Manager for the cost-effective operation, maintenance, and ...
Position Summary The Facilities Manager serves as the main on-site operations manager, partnering with the off-site (Sr) Operations Manager for the cost-effective operation, maintenance, and ...
Position Summary The Facilities Manager serves as the main on-site operations manager, partnering with the off-site (Sr) Operations Manager for the cost-effective operation, maintenance, and ...
Position Summary The Facilities Manager serves as the main on-site operations manager, partnering with the off-site (Sr) Operations Manager for the cost-effective operation, maintenance, and ...
Site Manager - Wailuku, HI
Wailuku, HI · On-site
$70K - $80K/yr
POSITION SUMMARY Responsible for all aspects of the site operations; safety, staffing and customer ... Other duties may be assigned. - Leads the local team to manage the safety/compliance performance ...
Site Manager - Wailuku, HI
Wailuku, HI · On-site
$70K - $80K/yr
POSITION SUMMARY Responsible for all aspects of the site operations; safety, staffing and customer ... Other duties may be assigned. - Leads the local team to manage the safety/compliance performance ...
Site Operations Manager information
See Hawaii salary details
$33.8K - $43.7K
6% of jobs
$43.7K - $53.7K
13% of jobs
$57.8K is the 25th percentile. Wages below this are outliers.
$53.7K - $63.7K
15% of jobs
$63.7K - $73.6K
9% of jobs
The median wage is $79K / yr.
$73.6K - $83.6K
13% of jobs
$83.6K - $93.6K
8% of jobs
$93.6K - $103.5K
8% of jobs
$107.3K is the 75th percentile. Wages above this are outliers.
$103.5K - $113.5K
6% of jobs
$113.5K - $123.4K
15% of jobs
$123.4K - $133.4K
1% of jobs
$133.4K - $143.4K
5% of jobs
$33.8K
$87.2K
$143.4K
How much do site operations manager jobs pay per year?
What is the difference between Site Operations Manager vs Facility Supervisor?
| Aspect | Site Operations Manager | Facility Supervisor |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like PMP or facilities management certifications are common | Usually requires a high school diploma or associate degree; certifications in facilities management or safety are advantageous |
| Work Environment | Oversees multiple sites or large facilities, managing operations, staff, and budgets | Manages daily operations of a specific facility or building, focusing on maintenance and safety |
| Employer & Industry Usage | Common in construction, manufacturing, and large-scale service industries | Common in property management, healthcare, and educational institutions |
The Site Operations Manager has a broader scope, overseeing multiple sites and strategic operations, while the Facility Supervisor focuses on the day-to-day management of a single facility. Both roles require operational knowledge, but the manager's role is more strategic and managerial.
What is a site operations manager?
What are the key skills and qualifications needed to thrive as a site operations manager, and why are they important?
How does a site operations manager typically collaborate with other departments to ensure smooth facility operations?
$58K/yr
Full-time
Medical, Dental, Vision
Re-posted 2 days ago
Hertz rating
6.2
Based on 196 frontline employees who took The Breakroom Quiz
141st of 171 rated vehicle equipment hire
Job description
The on-site Customer Operations Manager focuses on the front-of-the-house operations with a focus on delivering exceptional customer service, driving revenue, and creating an efficient operation. This role oversees frontline employees, supports daily operations, and may partner with the Senior Customer Operations Manager to lead a brand, department, or location function. Responsibilities include team leadership, operational performance, customer satisfaction, employee engagement, safety, budget management, and vendor partnerships to deliver a best-in-class customer experience.
On-Site Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766
What You'll Get:
- The starting salary for this role is $58,000 annually, commensurate of experience.
- Sign-on Bonus: $4,000 (paid out in 4 increments at 30 days, 6 months, 9 months, and 12 months)
- Relocation Bonus: $5,000
- Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
- Personal vehicle benefits
- Bonus target 15%
- Tuition assistance
- Performance based incentives and bonus opportunities
- Career growth and advancement opportunities
- Paid Training to expand your skills and knowledge
- Community involvement opportunities
- Comprehensive Medical, Dental, & Vision benefit options after 30 days.
- Employee discounts, including up to 40% off the base rate of any standard Hertz Rental
Minimum Qualifications:
- At least one year customer service or operations experience in a fast-paced environment.
- Ability to build and lead a diverse, results-oriented team
- Microsoft Office Word and Outlook proficiency
- Strong verbal and written communication skills
- Excellent organization and time management skills
- High School Diploma
What You'll Do:
- Responsible for daily customer-facing operations and revenue generation
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
- Resolves customer issues, ensuring a positive customer experience
- Effectively communicates organizational goals while building employee engagement in order to achieve business results
- Conducts performance evaluations that are timely and constructive
- Participates in the recruiting process, as required
- Remains current on all administrative duties according to company policy
What We're Looking For:
- 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
- High School Diploma required, Bachelor's Degree preferred
- Moderate proficiency in Microsoft Office Suite
- Ability to collaborate with internal and external stakeholders
- Flexible and adaptable; ability to work effectively in ambiguous situations
- Excellent verbal and written communication skills
- Ability to address and resolve customer service challenges
- Results driven, ability to make decisions and help solve problems
- Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
- Ability to drive process and organizational change
- Ability to influence
- Ability to motivate teams and keep a positive attitude in a fast-paced environment
- Ability to work under minimal supervision with a goal-oriented mindset
- Ability to see the big picture and leverage critical thinking and decision-making skills
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability