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Short Term Disability Claims Analyst Jobs (NOW HIRING)

New York Life

Short Term Disability Claims Manager

$42K - $57K/yr

As a Short Term Disability (STD) Claims Manager, you will develop the knowledge and skills needed ... Strong critical, analytical and investigative skills; ability to gather information, analyze facts ...

State of Maine

Disability Claims Adjudicator

Winthrop, ME · On-site

$54K - $76K/yr

... analyses, and ultimately make disability determinations for the Social Security Administration ... Please note that this video uses the term 'claims examiner' which is the same position in Maine as ...

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How much do short term disability claims analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for short term disability claims analyst in the United States is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What does a claims analyst do?

A Short Term Disability Claims Analyst reviews and processes insurance claims related to short-term disability benefits. They evaluate claim documentation, determine eligibility, and ensure compliance with policy terms, often using claims management software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are some common challenges faced by Short Term Disability Claims Analysts, and how can they be managed effectively?

Short Term Disability Claims Analysts often encounter challenges such as managing high caseloads, interpreting complex medical documentation, and ensuring regulatory compliance. To address these, analysts benefit from strong organizational skills, ongoing training in medical terminology, and staying updated on legal requirements. Collaboration with healthcare providers, HR teams, and legal departments also helps ensure accurate and timely claim decisions. Building effective communication and time management strategies can significantly improve efficiency and reduce stress in this role.

How to become a disability claims specialist?

To become a disability claims specialist, typically one needs a bachelor's degree in fields like insurance, healthcare, or business, along with experience in claims processing or customer service. Certification such as the Associate in Claims (AIC) or similar can enhance prospects. Strong analytical skills, knowledge of insurance policies, and proficiency with claims management software are also important.

What are the key skills and qualifications needed to thrive as a Short Term Disability Claims Analyst, and why are they important?

To thrive as a Short Term Disability Claims Analyst, you need strong analytical skills, knowledge of insurance policies, and a background in healthcare or claims management, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, medical terminology, and regulatory compliance tools is typically required. Attention to detail, effective communication, and problem-solving abilities are crucial soft skills for success in this role. These skills are vital to ensure accurate claim adjudication, compliance with regulations, and empathetic service to claimants.

What jobs make $3,000 a day?

Jobs that can pay $3,000 a day typically include high-level roles such as senior executives, specialized surgeons, or successful entrepreneurs. Certain consulting, investment banking, or legal positions may also reach this level with experience and bonuses, often requiring advanced skills, certifications, or extensive industry expertise.

How much do you earn on short-term disability?

Short Term Disability Claims Analysts typically earn between $40,000 and $70,000 annually, depending on experience, location, and employer. Compensation may include benefits such as health insurance and paid time off, and the role often requires knowledge of insurance policies and claims processing software.

What does a Short Term Disability Claims Analyst do?

A Short Term Disability Claims Analyst is responsible for reviewing, evaluating, and processing claims submitted by employees who are temporarily unable to work due to illness or injury. They verify the legitimacy of claims by examining medical records, employment documentation, and policy guidelines. The analyst communicates with claimants, medical professionals, and employers as needed, and makes decisions on claim approvals, denials, or requests for additional information. Their goal is to ensure fair, timely, and accurate claim determinations in accordance with company policies and legal requirements.
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Short Term Disability Claims Analyst jobs near you
Infographic showing various Short Term Disability Claims Analyst job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $56,974 per year, or $27.4 per hour.
Short Term Disability Claims Manager

Short Term Disability Claims Manager

New York Life Insurance Co

Remote

$42K - $57K/yr

Full-time

Medical, Life

Posted 15 days ago

Job description

Location Designation: Fully Remote
Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.
Role Overview:As a Short Term Disability (STD) Claims Manager, you will develop the knowledge and skills needed to conduct thorough investigations, make determinations regarding short-term disability eligibility for our customers, provide ongoing claim administration, and communicate decisions and status updates. This is a fast-paced job where attention to detail counts. The Claim Manager's decisions have a direct impact on customers' health, well-being and sense of security. The ability to make and effectively communicate decisions within tight timeframes, while integrating knowledge of medical conditions, customer contracts, Group Benefit Solutions and corporate compliance are critical for success.
What You'll Do:
  • Make claim / customer eligibility determinations and manage on-going claims for an assigned caseload of short-term disability claims, through capturing medical information, applying appropriate contractual provisions, following legal guidelines, and leveraging expert resources.
  • Communicate with claimants, employers, and various medical professionals to gather information regarding the application for, payment of, and ongoing management of short-term disability benefits.
  • Support and promote all integration initiatives (including Family Medical Leave, Life Assistance Programs, Integrated Personal Health Team, Your Health First, Healthcare Connect, etc.).
  • Ability to handle potentially high levels of call volume from customers and clients.
  • Respond to various written and telephone inquiries, including eligibility, approval/denial determinations, status and continuation or closure of benefits.
  • Work directly with clients and Vocational Rehabilitation Counselors to facilitate return to work either on a full-time or modified duty basis.
  • Network with both customers and physicians to medically manage claims from initial medical requests to reviewing and evaluating ongoing medical information.
  • Pay all covered claims accurately and timely.
  • Execute on all customer performance guarantees.
  • Adhere to standard timeframes for processing mail, tasks and outliers.
  • Understand Group Benefit Solutions and Corporate Compliance, Polices and Procedures and best practices.
  • Stay abreast of ongoing trainings associated with role and business unit objectives.
  • Respond to all telephonic and email inquiries within customer service protocols in a clear, concise and timely manner.

What You'll Bring:
  • 2 year minimum of professional experience.
  • Strong critical, analytical and investigative skills; ability to gather information, analyze facts, and draw conclusions.
  • Must have the ability to work with a sense of urgency and be a self-starter with a customer focus mindset.
  • Ability to build and maintain effective relationships.
  • Effective interpersonal, written and verbal communication skills.
  • Excellent planning, time management and organizational skills.
  • Ability to manage multiple and changing priorities.
  • Strong negotiation skills.
  • Must have the ability to work with a sense of urgency and be a self-starter with a customer focus mindset.
  • Must be technically savvy with the ability to toggle between multiple applications and/ or computer monitors simultaneously.
  • Proficiency with MS Office applications is required (Word, Outlook).
  • Proven track record of successfully driving results in a complex matrix environment is a (+).
  • Additional experience administering FMLA and/or State Leaves is a (+).
  • Knowledge of legal liability, insurance coverage and medical terminology is a (+).
  • HS Diploma or GED required. Bachelor's degree strongly preferred.

Technology Requirements:Functioning broadband (cable/DSL) should meet the following minimum requirements 50mb download/20mb upload speed. Ability to hardwire into internet connection required.
#LI-ML1
#LI-REMOTE
Pay Transparency
Salary range: $42,500 - $57,500
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Diversity Promise
We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94327
#GBS
About NY Life Insurance Company
Diversity & Humanity-two values that are deeply rooted in the New York Life culture and have laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At New York Life you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and growth. The strength of New York Life revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance, and we want you to be a part of our legacy.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for each other-providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
You are our future, and we commit to investing in you accordingly.
Visit our Linkedin to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Required Legal Notices - All Candidates Please Click Here

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