... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. SEO Optimizations ...
... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. SEO Optimizations ...
Shopify Website Manager
Tipp City, OH · On-site
... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. • SEO ...
Shopify Website Manager
Tipp City, OH · On-site
... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. • SEO ...
Customer Success Manager This is a remote position. Our client is looking for a Customer Success ... Proven experience in ecommerce environments, ideally across platforms such as Shopify, Amazon, or ...
Customer Success Manager This is a remote position. Our client is looking for a Customer Success ... Proven experience in ecommerce environments, ideally across platforms such as Shopify, Amazon, or ...
Customer Success Manager
Denver, CO · On-site
$200K/yr
Much like how Shopify, Stripe and Square have transformed how consumer companies transact, we aim to do the same for B2B companies. About the Role We're seeking a Customer Success Manager with a ...
Customer Success Manager
Denver, CO · On-site
$200K/yr
Much like how Shopify, Stripe and Square have transformed how consumer companies transact, we aim to do the same for B2B companies. About the Role We're seeking a Customer Success Manager with a ...
Customer Success Manager
San Francisco, CA · On-site
$200K/yr
Much like how Shopify, Stripe and Square have transformed how consumer companies transact, we aim to do the same for B2B companies. About the Role We're seeking a Customer Success Manager with a ...
Customer Success Manager
San Francisco, CA · On-site
$200K/yr
Much like how Shopify, Stripe and Square have transformed how consumer companies transact, we aim to do the same for B2B companies. About the Role We're seeking a Customer Success Manager with a ...
Manage a portfolio of high-value enterprise merchants in Asia, ensuring satisfaction, retention ... Optimise merchant success by analysing performance metrics and proactively identifying ...
Manage a portfolio of high-value enterprise merchants in Asia, ensuring satisfaction, retention ... Optimise merchant success by analysing performance metrics and proactively identifying ...
Partner Manager
New York, NY · Remote
... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success -- identifying optimizations ...
Quick apply
Partner Manager
New York, NY · Remote
... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success -- identifying optimizations ...
Senior Customer Success Manager
York, PA · On-site
$80K - $95K/yr
Senior Customer Success Manager York, Pennsylvania, United States Shipfusion gives brands the best ... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ...
Senior Customer Success Manager
York, PA · On-site
$80K - $95K/yr
Senior Customer Success Manager York, Pennsylvania, United States Shipfusion gives brands the best ... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ...
Partner Manager
New York, NY · On-site +1
... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success - identifying optimizations ...
Partner Manager
New York, NY · On-site +1
... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success - identifying optimizations ...
Partner Manager
Boston, MA · Remote
... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success -- identifying optimizations ...
Quick apply
Partner Manager
Boston, MA · Remote
... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success -- identifying optimizations ...
We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer ... such as Shopify, Salesforce, BigCommerce, and Magento * Prior experience working for or with ...
We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer ... such as Shopify, Salesforce, BigCommerce, and Magento * Prior experience working for or with ...
... with merchandising and product teams ensuring what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for ...
Quick apply
... with merchandising and product teams ensuring what customers see in store is reflected online Key Responsibilities Shopify Product and Data Management Upload and manage new product listings for ...
We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer ... such as Shopify, Salesforce, BigCommerce, and Magento * Prior experience working for or with ...
Quick apply
We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer ... such as Shopify, Salesforce, BigCommerce, and Magento * Prior experience working for or with ...
You'll join us on our mission to accelerate growth for Shopify brands by turning more one-time shoppers into loyal customers. As a Senior Customer Success Manager, you will take ownership of all ...
You'll join us on our mission to accelerate growth for Shopify brands by turning more one-time shoppers into loyal customers. As a Senior Customer Success Manager, you will take ownership of all ...
You will own merchant operational health end-to-end: diagnosing performance gaps, designing data ... Success, Account Management, or upper management in retail/food industry- Bachelor's degree*
You will own merchant operational health end-to-end: diagnosing performance gaps, designing data ... Success, Account Management, or upper management in retail/food industry- Bachelor's degree*
We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer ... such as Shopify, Salesforce, BigCommerce, and Magento * Prior experience working for or with ...
We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer ... such as Shopify, Salesforce, BigCommerce, and Magento * Prior experience working for or with ...
You will own merchant operational health end-to-end: diagnosing performance gaps, designing data ... Success, Account Management, or upper management in retail/food industry- Bachelor's degree*
You will own merchant operational health end-to-end: diagnosing performance gaps, designing data ... Success, Account Management, or upper management in retail/food industry- Bachelor's degree*
As a Customer Success Manager for our Merchant Services team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In ...
As a Customer Success Manager for our Merchant Services team at Versapay, you will manage long-term relationships across a book of business by becoming our customers' trusted Versapay advisor. In ...
You will own merchant operational health end-to-end: diagnosing performance gaps, designing data ... Success, Account Management, or upper management in retail/food industry - Bachelor's degree ...
You will own merchant operational health end-to-end: diagnosing performance gaps, designing data ... Success, Account Management, or upper management in retail/food industry - Bachelor's degree ...
Our Customer Success team is looking for a Mid-Market Customer Success Manager to join our LATAM team and be a part of our mission of accelerating growth for Shopify brands by turning more one-time ...
Our Customer Success team is looking for a Mid-Market Customer Success Manager to join our LATAM team and be a part of our mission of accelerating growth for Shopify brands by turning more one-time ...
Shopify Merchant Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do shopify merchant success manager jobs pay per year?
As of Jun 29, 2026, the average yearly pay for shopify merchant success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What qualifications are needed for a CSM role?
A Shopify Merchant Success Manager typically needs a bachelor's degree in business, marketing, or a related field, along with strong communication, problem-solving, and customer service skills. Experience with e-commerce platforms, data analysis, and CRM tools is often required, and familiarity with Shopify's ecosystem can be advantageous.
How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?
As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.
How much do Shopify customer success managers make?
Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, depending on experience, location, and company size. Compensation may also include bonuses and benefits, with some roles offering performance-based incentives.
What does a Shopify Merchant Success Manager do?
A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.
What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?
To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.
Is Shopify a good company to work for?
Shopify is considered a reputable company with a strong focus on e-commerce technology and employee development. Many employees appreciate its collaborative environment, flexible work options, and opportunities for growth, especially for roles like Shopify Merchant Success Manager that require customer support and technical skills. However, experiences can vary based on individual roles and departments.
What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?
| Aspect | Shopify Merchant Success Manager | Shopify Partner Manager |
|---|---|---|
| Primary Focus | Supporting and growing individual merchants and stores | Managing relationships with Shopify partners and agencies |
| Work Environment | Direct interaction with merchants, onboarding, training, and support | Collaborating with partners, onboarding new partners, and strategic planning |
| Required Credentials | Knowledge of e-commerce, customer service skills, Shopify platform familiarity | Understanding of partner ecosystems, relationship management skills |
The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.
Can you make 10k a month on Shopify?
A Shopify Merchant Success Manager role involves supporting and optimizing online stores, but earning $10,000 a month depends on factors such as sales volume, product margins, and store performance. Success in achieving this income level requires strong marketing skills, effective store management, and possibly experience with tools like Shopify Analytics. Income varies widely based on individual store results and business strategies.
More about Shopify Merchant Success Manager jobs
What cities are hiring for Shopify Merchant Success Manager jobs? Cities with the most Shopify Merchant Success Manager job openings:
What states have the most Shopify Merchant Success Manager jobs? States with the most job openings for Shopify Merchant Success Manager jobs include:
What job categories do people searching Shopify Merchant Success Manager jobs look for? The top searched job categories for Shopify Merchant Success Manager jobs are:
Other
Posted 18 days ago
Job description
Description
The Shopify Website Manager is responsible for overseeing the performance, design, functionality, and optimization of the company's Shopify website. This role involves managing the end-to-end e-commerce experience, including updating product listings, implementing promotions, optimizing user experience, and maintaining site security and functionality. The manager will collaborate with marketing, design, and development teams to ensure the website aligns with branding and business goals while driving sales and customer engagement. Analytical skills and familiarity with Shopify apps, themes, and integrations are essential for success in this role. The website manager is expected to think creatively and develop innovative ideas to enhance the brand's growth and elevate customer experience on the website.
Essential Duties and Responsibilities
Performance Analysis: Analyze website performance and provide regular reporting and insights and find ways to improve conversion rate.
Page Optimization: Enhances customer experience and journey by optimizing homepage, category, and PDP content, site search and landing pages
Testing: Develop, implement, and analyze A/B split testing experiments to improve engagement and conversion on websites.
Reviews: Manage ratings and reviews solicitations and review strategies.
Quality Control Management: Conduct daily audits of the live site to ensure all seasonal product content is updated and accurate.
Marketing Collaboration: Coordinate with email team and merchandisers on weekly emails and SMS calendars.
SEO Optimizations: plan and organize website content, monitor keyword rankings, and analyze traffic data.
Third Party Integrations: Manage and optimize third party apps and integrations to enhance functionality of the Shopify store
Shopify: Master the Shopify dashboard and use tools to continuously evolve effective site conversion tactics.
Test Shopify apps to help customer shopping experience, increase conversion rates and average order values.
Develop collaborative relationships: Build relationships with marketing, email, paid search, social and merchandising colleagues to ensure website strategy and branding is consistent
Requirements
Bachelor's Degree
3+ years' experience with website management
Experience with additional tools including Shopify, Google Analytics, Google Search Console, Ahrefs/SEMRUSH, preferred
Excellent communication skills and self-starter with enthusiasm for web data
Ability to manage multiple projects and optimistic about taking on new projects
Excellent organizational, verbal and written communication skills
Have a proven track record to continuously evolve with ecommerce trends and digital marketing
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
The position is regularly required to sit at a desk/computer.
About Gardens Alive
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Lawrenceburg, IN, US
Year founded
1984