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Shopify Merchant Success Jobs (NOW HIRING)

Gardens Alive

Shopify Website Manager

Tipp City, OH

... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. SEO Optimizations ...

Gardens Alive!

Shopify Website Manager

Tipp City, OH · On-site

... for success in this role. The website manager is expected to think creatively and develop ... Coordinate with email team and merchandisers on weekly emails and SMS calendars. • SEO ...

Angi

Partner Manager

Boston, MA · Remote

... the Shopify ecosystem and closing new merchant partnerships. As you drive growth and bring new ... You've experienced managing your sales through integration and success -- identifying optimizations ...

Clearer.io

Customer Success Manager, Scale

OR · Remote

$60K - $65K/yr

Shopify ecosystem experience -- working with or selling to merchants. * Comfortable with SMB pace ... success. * Genuine excitement about eCommerce. Beyond That * Hunger to learn the product deep ...

Clearer.io

Customer Success Manager, Scale

$60K - $65K/yr

Shopify ecosystem experience - working with or selling to merchants. * Comfortable with SMB pace ... success. * Genuine excitement about eCommerce. Beyond That * Hunger to learn the product deep ...

Redo

Product Analyst

Draper, UT

... success. Redo rocks, our products rock, and more Redo = more wins. This role is about owning the ... Shopify merchants. We serve DTC brands on Shopify, Shopify Plus, BigCommerce, CommentSold, and ...

Dotdigital

BDR - Alia

Manhattan, NY · On-site

$100K/yr

... success of the organization and its clients. Our core principles of innovation, teamwork, and ... Alia is a popup and engagement platform built for Shopify and e-commerce brands, helping merchants ...

RPO Recruiting Services

Be Seen First

Director of eCommerce (Shopify)

Solana Beach, CA · On-site

$185K - $300K/yr

Own site merchandising across markets to ensure balance of conversion, retention, and unit ... Proven success scaling a DTC or eCommerce business from to $100M+ in top-line revenue. * Deep ...

New

Fulfil.IO, Inc.

ERP Implementation Consultant

Miami, FL · On-site

$120K - $150K/yr

Work closely with Sales, Engineering, and Merchant Success on complex deals and handoffs * Provide ... Have worked deeply with Shopify, Amazon, EDI, or 3PL integrations * Have mentored teammates in ...

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All JobsShopify Merchant Success Jobs

Shopify Merchant Success information

See salary details

$32.5K

$83.1K

$140K

How much do shopify merchant success jobs pay per year?

As of Jul 18, 2026, the average yearly pay for shopify merchant success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Shopify Merchant Success jobs? The most popular types of Shopify Merchant Success jobs are:
Merchant Optimization Specialist

Merchant Optimization Specialist

Credit Key

Los Angeles, CA • On-site

Full-time

Medical, Retirement, PTO

Posted 24 days ago

Job description

About the RoleCredit Key works best when buyers see it early, clearly, and consistently - on product pages, in the cart, and at checkout. The Merchant Optimization Specialist owns that experience across our entire merchant portfolio.
You'll continuously audit how every partner merchant displays and presents Credit Key to their customers, identify gaps and missed opportunities, and - most importantly - work directly with merchants to get improvements implemented. This is not a strategy-only role. You'll partner closely with our Marketing team and Account Managers, but you are the person responsible for turning findings into live changes on merchant sites.
This role sits within Client Success and reports to the VP of Client Success.
What You'll DoAudit & Identify
  • Conduct ongoing, systematic audits of Credit Key's presentment across all partner merchant sites, with a focus on product detail pages, cart pages, and checkout flows
  • Benchmark each merchant against Credit Key's presentment best practices: messaging placement, financing callouts, monthly payment displays, promotional banners, and checkout positioning
  • Maintain a portfolio-wide scorecard tracking presentment quality, gaps, and optimization status by merchant
  • Identify patterns across the portfolio - common gaps by platform (Shopify, BigCommerce, Magento, custom builds), vertical, or merchant size - and feed insights back to Marketing and Product
Action & Implement
  • Own outreach to merchants on identified gaps, building the business case for changes using conversion and AOV data
  • Work directly with merchant marketing, e-commerce, and dev teams to implement improvements - providing copy, assets, placement specs, and implementation guidance
  • Manage optimization projects end-to-end: from initial recommendation through merchant buy-in, implementation, QA, and post-launch measurement
  • Coordinate with Account Managers on merchant relationships and with Marketing on messaging, A/B testing, and creative assets
Measure & Improve
  • Track the impact of presentment improvements on Credit Key adoption, conversion lift, and average order value
  • Build and refine the presentment playbook: documented best practices by platform and merchant type
  • Report regularly on portfolio presentment health and optimization pipeline
What You'll Bring
  • 3+ years in e-commerce, merchant success, account management, partner marketing, or conversion rate optimization - ideally in payments, fintech, or BNPL
  • Strong working knowledge of e-commerce platforms (Shopify, BigCommerce, Magento/Adobe Commerce, WooCommerce) and how on-site merchandising and checkout flows work
  • Demonstrated ability to drive action with external partners - you're comfortable being persistent, building a business case, and following through until changes are live
  • Analytical fluency: you can use conversion and adoption data to prioritize work and prove impact
  • Excellent written and verbal communication; you'll be talking to merchant stakeholders ranging from marketing coordinators to developers to owners
  • Detail-oriented and process-driven - you'll be managing many concurrent merchant workstreams
  • Bonus: familiarity with B2B commerce, trade credit/net terms, basic HTML/CSS, or A/B testing tools
What Success Looks Like
  • Every active merchant has been audited and scored within your first 90 days
  • A growing share of the portfolio meets Credit Key presentment best-practice standards quarter over quarter
  • Measurable lift in Credit Key adoption and share of checkout at merchants where optimizations went live

Why Credit Key
  • Competitive compensation + equity
  • Great healthcare benefits
  • PTO
  • 401k Match
  • Supportive, low ego, highly collaborative team environment
  • Work from home stipend

PI285425409

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