ZipRecruiter

Log In

1

Shopify Merchant Success Manager Jobs in Georgia

Flexport

3PL Customer Success Manager

Atlanta, GA · On-site

3PL Customer Success Manager At Flexport, we believe global trade can move the human race forward ... Guide new merchants through WMS and OMS integration for a smooth transition into Flexport ...

Flexport

3PL Customer Success Manager

Atlanta, GA

Come join us. The Opportunity The 3PL Operations Customer Success Manager acts as the crucial ... Guide new merchants through WMS and OMS integration for a smooth transition into Flexport ...

American Software

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... retail merchandise planning, assortment, and allocation. Logility clients include Big Lots ...

Logility

Client Success Leader

Atlanta, GA

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... retail merchandise planning, assortment, and allocation. Logility clients include Big Lots ...

American Software

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... retail merchandise planning, assortment, and allocation. Logility clients include Big Lots ...

Logility

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... retail merchandise planning, assortment, and allocation. Logility clients include Big Lots ...

Huntington

Sr. Client Success Manager - Payments

Atlanta, GA · On-site +1

$93K - $189K/yr

Bachelor's degree in accounting, finance, accounting, or economics * 10+ years successful merchant ... Proven success managing large or complex accounts. * Demonstrated ability to sell the spectrum of ...

Weezie

Site Merchandising Manager

Atlanta, GA · On-site

$47K - $58K/yr

We're looking for a Site Merchandising Manager to own how that storefront performs. This is a ... Shopify Plus (or similar) and familiarity with SEO; GEO a plus. * A strategic owner first: you find ...

Weezie

Site Merchandising Manager

Atlanta, GA · On-site

$47K - $58K/yr

We're looking for a Site Merchandising Manager to own how that storefront performs. This is a ... Shopify Plus (or similar) and familiarity with SEO; GEO a plus. * A strategic owner first: you find ...

MOSSA

Apparel & Merchandising Supervisor

Marietta, GA

$45K - $55K/yr

Experience with e-commerce merchandising platforms such as Shopify. * Proficiency in Microsoft Excel and Microsoft Office applications. * Excellent communication, project management, and ...

MOSSA

$45K - $55K/yr

Experience with e-commerce merchandising platforms such as Shopify. * Proficiency in Microsoft Excel and Microsoft Office applications. * Excellent communication, project management, and ...

next page

Showing results 1-20

All JobsShopify Merchant Success JobsShopify Merchant Success Manager JobsShopify Merchant Success Manager Jobs in Georgia

Shopify Merchant Success Manager information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do shopify merchant success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for shopify merchant success manager in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

How much do Shopify Merchant Success Managers make?

Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, location, and company size. Some roles may include performance bonuses or commissions, especially when managing large or high-volume accounts.
What are popular job titles related to Shopify Merchant Success Manager jobs in Georgia? For Shopify Merchant Success Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Shopify Merchant Success Manager jobs in Georgia look for? The top searched job categories for Shopify Merchant Success Manager jobs in Georgia are:
What cities in Georgia are hiring for Shopify Merchant Success Manager jobs? Cities in Georgia with the most Shopify Merchant Success Manager job openings:
Shopify Merchant Success Manager jobs near you
Infographic showing various Shopify Merchant Success Manager job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Customer Success Manager, Contractor Engagement

Upgrade

Atlanta, GA • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

About the Role:

The Contractor Success Manager role will play a vital role in building our sales team in North America. The sales team is responsible for attracting new merchants and contractors to offer their customers payment options through Upgrade. As a Contractor Success Manager, you will be responsible for the overall productivity and revenue generation of an assigned portfolio of Upgrade's partners. You will be tasked with growing our merchant and contractor partners to advance their business and help them achieve their goals.


What You'll Do: 

  • Ensure new contractor partners are introduced to and actively leverage Upgrade's solutions at every opportunity. Working with newly signed partners in a proactive manner to ensure adoption happens rapidly
  • Drive increased consumer loan volume within an assigned contractor portfolio by growing use of Upgrade's solutions with both established and underperforming merchants. Activities will include: initial merchant orientation, ongoing training of all relevant merchant personnel, quarterly/yearly business reviews and creative sales initiatives to drive growth
  • Recognize trends to proactively engage in meaningful conversations with contractors to prevent merchant churn within Upgrade's program
  • Supporting our contractors is our number one priority. It is crucial to provide timely support to assigned contractors to develop loyalty and ensure a great customer experience

What We Look For:

  • BA/BS degree preferred or equivalent experience in similar role
  • 2+ years sales and/or relationship management experience; preferably in channel sales
  • Proven track record of success in a quota bearing position
  • Proficiency with Salesforce.com
  • Ability to identify problems and provide compelling solutions to a variety of contractors
  • Ability to develop professional relationships over the telephone and email
  • Availability to work outside of normal hours and interact with contractors when assistance is needed to close a deal


What We Offer You: 

  • Competitive salary and stock option plan
  • Medical, dental and vision insurance with employer paid options
  • Competitive 401(k) program
  • Flexible PTO
  • Opportunities for professional growth and development  
  • Paid parental leave
  • Health & wellness initiatives

 #BI-Hybrid   #LI-Hybrid

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

Apply