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Shopify Merchant Success Manager Jobs in Oregon (NOW HIRING)

Numerator

$66K - $87K/yr

The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you ... You will work closely with end users and senior stakeholders across Sales, Marketing, Merchandising ...

Numerator

$66K - $87K/yr

The salary range for this job is $66,000 - $87,000/year + Bonus As a Customer Success Manager , you ... You will work closely with end users and senior stakeholders across Sales, Marketing, Merchandising ...

InvoiceCloud

OR · On-site

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group ... Background in electronic billing, payments, merchant services, or related SaaS platforms preferred

Numerator

$80K - $100K/yr

... Merchandising, Category Management, Brand, Shopper Insights, Consumer Insights, and Analytics to ... Demonstrate and communicate customer impact through success stories, ROI, and strategic ...

Numerator

$80K - $100K/yr

... Merchandising, Category Management, Brand, Shopper Insights, Consumer Insights, and Analytics to ... Demonstrate and communicate customer impact through success stories, ROI, and strategic ...

DoorDash

Account Manager, SMB

Portland, OR · On-site

About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash's SMB restaurant partners. You will manage a focused book of approximately 75 ...

Sportsman's Guide

Managing collections, merchandising, navigation, and customer experience * Improving mobile ... Use Shopify and HubSpot data to guide decisions * Report on revenue drivers and optimization ...

The Golf Warehouse

Managing collections, merchandising, navigation, and customer experience * Improving mobile ... Use Shopify and HubSpot data to guide decisions * Report on revenue drivers and optimization ...

Windquest

Managing collections, merchandising, navigation, and customer experience * Improving mobile ... Use Shopify and HubSpot data to guide decisions * Report on revenue drivers and optimization ...

Simplistic, LLC

OR · On-site

$75K - $95K/yr

As one of the founding Shopify Plus partners, we pride ourselves on being forward thinkers and ... Demonstrated success in managing and growing long-term client relationships. * Solid understanding ...

Simplistic, LLC

Vice President of Account Management

OR · Remote

$175K - $190K/yr

As one of the founding Shopify Plus partners, we pride ourselves on being forward thinkers and ... Foster a culture focused on client success, commercial growth, operational excellence, and ...

KEEN Footwear

Sr. Web Merchandiser

Portland, OR · On-site

$95K - $101K/yr

Responsible for strategizing, implementing, and managing website merchandising programs ... Working knowledge of enterprise solutions (Shopify, Salesforce, SAP or similar) * Proficient in all ...

KEEN Footwear

Sr. Web Merchandiser

Portland, OR · On-site

$95K - $101K/yr

Responsible for strategizing, implementing, and managing website merchandising programs ... Working knowledge of enterprise solutions (Shopify, Salesforce, SAP or similar) * Proficient in all ...

NMI

OR

$126K - $166K/yr

As Sr. Product Manager for Market Expansion, you will take Merchant Central global. You'll start ... We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and ...

Instacart

Director of Customer Success

OR · Remote

In this highly visible role, you will lead a team of senior managers, Account Growth Managers (AGMs ... merchandising, and operations - not platform configuration - and who can credibly influence ...

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All JobsShopify Merchant Success JobsShopify Merchant Success Manager JobsShopify Merchant Success Manager Jobs in Oregon

Shopify Merchant Success Manager information

See Oregon salary details

$34.4K

$87.8K

$148K

How much do shopify merchant success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for shopify merchant success manager in Oregon is $87,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $104,700.00 per year, depending on experience, location, and employer.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

How much do Shopify Merchant Success Managers make?

Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, location, and company size. Some roles may include performance bonuses or commissions, especially when managing large or high-volume accounts.
What job categories do people searching Shopify Merchant Success Manager jobs in Oregon look for? The top searched job categories for Shopify Merchant Success Manager jobs in Oregon are:
What cities in Oregon are hiring for Shopify Merchant Success Manager jobs? Cities in Oregon with the most Shopify Merchant Success Manager job openings:
Shopify Merchant Success Manager jobs near you
Infographic showing various Shopify Merchant Success Manager job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $87,823 per year, or $42.2 per hour.

Customer Success Manager

Numerator

$66K - $87K/yr

Full-time

Re-posted 26 days ago

Job description

The salary range for this job is $66,000 - $87,000/year + Bonus

As a Customer Success Manager, you will own customer relationships after onboarding and ensure clients continue to realize value from Numerator’s products. You will work closely with end users and senior stakeholders across Sales, Marketing, Merchandising, Category Management, Brand, and Insights to understand business objectives, uncover new needs, and connect Numerator’s solutions to meaningful business impact.

You will also partner cross-functionally with Sales, Onboarding, Education, Support, Operations, and Product teams to deliver a seamless customer experience. In partnership with Sales, you will support renewals and identify opportunities to expand Numerator’s footprint within your assigned portfolio.

What You'll Do

  • Manage customer relationships and overall client health after onboarding, ensuring customers achieve measurable value against their long-term strategic goals by coaching the end users on how to best leverage the data.
  • Serve as a trusted advisor by developing a deep understanding of each client’s business, priorities, and use cases.
  • Drive product adoption and engagement through proactive outreach, training, business reviews, and ongoing stakeholder connectivity.
  • Partner with Sales to support renewals, business reviews, account planning, and growth opportunities across an assigned portfolio.
  • Identify and communicate realized business value through impact stories, customer use cases, and success metrics.
  • Collaborate cross-functionally with internal teams to resolve customer needs, improve the client experience, and maximize product value.
  • Manage and prioritize a territory of approximately 30 clients while maintaining strong customer engagement.
  • Travel occasionally as needed.

Apply