ZipRecruiter

Log In

1

Shopify Merchant Success Manager Jobs in Portland, OR

Brandwoven

Be Seen First

Client Success Manager - Amazon

Portland, OR · Remote

$70K - $95K/yr

Work with Client Coordinator to maintain client catalogs and best in class digital merchandising ... management firm dedicated to the success of our clients on the Amazon, Walmart.com and Target.com ...

DoorDash

Account Manager, SMB

Portland, OR · On-site

About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash's SMB restaurant partners. You will manage a focused book of approximately 75 ...

KEEN Footwear

Sr. Web Merchandiser

Portland, OR · On-site

$95K - $101K/yr

Responsible for strategizing, implementing, and managing website merchandising programs ... Working knowledge of enterprise solutions (Shopify, Salesforce, SAP or similar) * Proficient in all ...

KEEN Footwear

Sr. Web Merchandiser

Portland, OR · On-site

$95K - $101K/yr

Responsible for strategizing, implementing, and managing website merchandising programs ... Working knowledge of enterprise solutions (Shopify, Salesforce, SAP or similar) * Proficient in all ...

Nike

Merchant II, Kids Footwear NA

Beaverton, OR · On-site

A key enabler of your success will be your background and experience in retail, along with your ... Ability to manage multiple deadlines and competing priorities in a fast-paced environment

Nike

Merchant II, Jordan Brand

Beaverton, OR · On-site

Success in this role requires a growth mindset, coachability, strong analytical skills, attention ... You will be responsible for detailed management, maintenance and communication of all seasonal ...

next page

Showing results 1-20

All JobsShopify Merchant Success JobsShopify Merchant Success Manager JobsShopify Merchant Success Manager Jobs in Portland, OR

Shopify Merchant Success Manager information

See Portland, OR salary details

$34.4K

$87.9K

$148.2K

How much do shopify merchant success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for shopify merchant success manager in Portland, OR is $87,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,000.00 and $104,800.00 per year, depending on experience, location, and employer.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

How much do Shopify Merchant Success Managers make?

Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, location, and company size. Some roles may include performance bonuses or commissions, especially when managing large or high-volume accounts.

What job categories do people searching Shopify Merchant Success Manager jobs in Portland, OR look for?

The top searched job categories for Shopify Merchant Success Manager jobs in Portland, OR are:

Shopify Merchant Success Manager jobs near you
Infographic showing various Shopify Merchant Success Manager job openings in Portland, OR as of July 2026, with employment types broken down into 100% Full Time. Highlights an 49% In-person, and 51% Remote job distribution, with an average salary of $88,090 per year, or $42.4 per hour.

Client Success Manager - Amazon

Brandwoven

Portland, OR • Remote

$70K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Job Type: Full Time/Salary
Job Location: REMOTE
Who we are:

Brandwoven is a rapidly growing sales management firm dedicated to the success of our clients, and solving today's marketplace challenges. Brandwoven offers marketplace management services for Amazon, Walmart.com, Target.com and more. We partner with consumer products brands to help marketplace strategies based on their unique business needs. Success for us is about more than just driving sales, it’s also about telling our client’s brand story on the world’s largest online marketplaces.

How we work:

We work hard, we have fun, and we put our clients first, always. Independent thinking, initiative and a positive attitude are an absolute must in our highly collaborative environment. Those who are successful at Brandwovenare self-starters who want to make themselves, and our team, better every day.

Who we are looking for:

Brandwoven is looking for an experienced Amazon Seller Central and Vendor Central Manager to work on the front lines with our brand partners as we manage their e-commerce business.

This person’s experience will enable them to engage with our clients and ensure every detail of their experience is curated, deadlines are met, and the service is exceptional along the way. The position’s role is to ensure each aspect of our client’s Amazon business is thriving.


Responsibilities:

  • Be the Amazon subject matter expert when interacting with clients
  • Work with Client Coordinator to maintain client catalogs and best in class digital merchandising content
  • Predict and avoid any/all potential pitfalls our clients may encounter within the Amazon system
  • Leverage internal resources to develop creative for product listings, maintain effective marketing campaigns and manage inventory/forecasts for our clients
  • Responsible for the on-time completion for all "deliverables" for assigned clients
  • Actively troubleshoot and solve problems for our clients within the Amazon ecosystem
  • Work with account director to develop client-specific Amazon strategies
  • Stay on the cutting edge of all changes within the Amazon system
  • Other responsibilities that come with working at a high-growth startup

Successful Candidates:

  • 2-3 years’ experience working in and around the Amazon ecosystem
  • 2-3 years customer service and/or account management experience
  • Experience working with consumer products brands
  • Detailed oriented, diligent and organized
  • Ability to multi-task, communicate and collaborate with internal teams and clients
  • Bachelor’s degree in business, marketing or related field required


Compensation and Benefits:

  • Work/Life Balance: Remote work environment, 3 weeks PTO, 2 personal days and 10 paid holidays
  • Wellness: Medical, Dental and Vision insurance
  • Financial Well-Being: Competitive salary with 401k and 4% employer match


Job Type: Full Time/Salary
Location: Remote
Brandwoven affirms the diversity of our local communities including race, religion, national or ethnic origin, sexual orientation, and gender identity / expression. We welcome candidates who reflect our growing regional and national diversity
We do not accept inquiries about individual applications.

Company Description

Brandwoven is a rapidly growing marketplace management firm dedicated to the success of our clients on the Amazon, Walmart.com and Target.com platforms. We partner with consumer products brands to help implement an ideal Amazon strategy based on their unique business needs. Success for us is about more than just driving sales, it’s also about telling our client’s brand story on the world’s largest online marketplace.