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Shields Jobs (NOW HIRING)

Shields Health Solutions

Pharmacy Liaison

Tyler, TX

$16.50 - $20/hr

Shields Health Solutions is redefining patient care through specialty pharmacy. We're hiring a Pharmacy Liaison --a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital ...

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As of Aug 16, 2026, the average yearly pay for shields in the United States is $117,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $146,500.00 per year, depending on experience, location, and employer.

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In the context of jobs, 'Shields' typically refers to roles involving personal or asset protection, such as security personnel or protective services officers. These professionals are responsible for safeguarding people, property, or information from threats or harm. Their duties may include monitoring premises, controlling access, responding to emergencies, and enforcing safety protocols. Shields must remain vigilant, use problem-solving skills, and sometimes work closely with law enforcement or emergency responders. The specific requirements and responsibilities depend on the industry and employer.

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As a Shield Operator, your primary responsibility is to provide physical protection and cover during high-risk situations, such as tactical entries or riot control. You will often work closely with other team members, coordinating movements and maintaining clear communication to ensure everyone’s safety. This role requires strong situational awareness, the ability to stay calm under pressure, and a commitment to teamwork, as you may need to adapt quickly to changing scenarios. Regular training and debriefings are common to improve tactics and foster collaboration within the team.

What are the key skills and qualifications needed to thrive as a security guard, and why are they important?

To thrive as a Security Guard, you need a solid understanding of security protocols, surveillance techniques, and often a high school diploma or equivalent. Familiarity with security systems such as CCTV, access control software, and sometimes a security guard license or first aid certification is typically required. Strong observational skills, integrity, and the ability to stay calm under pressure are critical soft skills for this role. These competencies are vital for ensuring safety, preventing incidents, and effectively responding to emergencies in various environments.

What is the difference between Shields vs Security Guards?

AspectShieldsSecurity Guards
CredentialsMay require security licenses or certificationsTypically need security licenses or certifications
Work EnvironmentOften work in retail, events, or personal protectionWork in various settings like buildings, neighborhoods, or events
Employer & IndustryUsed by security firms, retail stores, event organizersEmployed by security companies, businesses, or government agencies
Search & ComparisonOften searched for in security roles, personal protectionCommonly compared in security industry contexts

Shields and security guards both serve protective roles, but shields often refer to personal protective equipment or specialized security personnel in specific contexts. Security guards are more general security personnel employed across various industries. While their credentials and work environments overlap, shields tend to focus on physical protection tools or specialized roles, whereas security guards provide broader security services.

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Shields is a company that may offer employment opportunities in manufacturing or industrial sectors. The work environment and job satisfaction can vary depending on the specific role, location, and company policies. Researching employee reviews and job requirements can provide more insight into the work experience at Shields.
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Infographic showing various Shields job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 89% Full Time, 7% Part Time, 1% Contract, and 2% Nights. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $117,986 per year, or $56.7 per hour.

Call Center Pharmacy Technician

Shields Health Solutions

Fort Wayne, IN

$18 - $22.25/hr

Full-time

Re-posted 23 hours ago

Shields Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

11th of 112 rated pharmacies

Job description

Job Purpose:

  • Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy
  • Educate patients on the services offered by the Shields Specialty Pharmacy Program
  • Protect Shields values by keeping information confidential

Job Duties:

  • Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
  • Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
  • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
  • Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids.
  • Ability to be flexible on shift times: (typical shift times: M-F: 8:30AM to 4:30PM or 12:00PM to 8:00PM // flexibility with occasional Sat: 11:00AM-4:00PM).
  • Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).
  • Perform other duties as assigned.

Skills:

  • Ability to verbally communicate a compelling reason why patients should use shields pharmacy.
  • Strong verbal communication and phone skills.
  • Enjoys talking with patients and can empathize with their situation.
  • Proactively engaging patients telephonically.
  • Ability to quickly build rapport and relate with patients over the phone.
  • Self-motivation and ability to work effectively in an independent environment with a focus on patient advocacy.
  • Excellent communication, organizational and prioritization skills
  • Attention to detail.
  • Ability to learn new processes and implement them quickly.
  • Results-oriented with a positive outlook.
  • A clear focus on high quality.
  • Proficient in Microsoft Office particularly Excel, Word, and Outlook.
  • Prior customer service experience / outbound call experience.

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians licensed in Indiana. Nationally certified from PTCB or equivalent is strongly preferred but not required. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: 0-1 years' experience as a Pharmacy Technician or related experience

Education: High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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