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Shell Customer Service Representative Jobs (NOW HIRING)

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Shell Customer Service Representative information

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How much do shell customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for shell customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shell Customer Service Representative, and why are they important?

To thrive as a Shell Customer Service Representative, you need strong interpersonal skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is essential. Excellent communication, problem-solving, and teamwork skills help you deliver positive customer experiences and resolve concerns efficiently. These skills ensure smooth store operations, customer satisfaction, and compliance with company standards.

What jobs pay 4000 a week without a degree?

A Shell Customer Service Representative typically does not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical work, which may require certifications or licenses. These jobs usually involve commission, bonuses, or overtime to achieve such earnings.

What is the difference between Shell Customer Service Representative vs Shell Sales Associate?

AspectShell Customer Service RepresentativeShell Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales skills, product knowledge
Work EnvironmentRetail gas stations, customer interactionRetail gas stations, direct sales to customers
Employer & Industry UsageShell gas stations, customer support rolesShell gas stations, sales-focused roles
Common Search & ComparisonYesYes

The Shell Customer Service Representative primarily focuses on assisting customers with inquiries, payments, and service issues, emphasizing customer support. In contrast, the Shell Sales Associate concentrates on promoting products, upselling, and increasing sales at Shell stations. Both roles require strong communication skills and are vital for customer satisfaction, but their core responsibilities differ in focus on service versus sales.

Is it hard to get a job at Shell?

Getting a job as a Shell Customer Service Representative can be competitive, as the company often looks for candidates with strong communication skills and customer service experience. The hiring process typically involves submitting an application, passing interviews, and sometimes completing assessments or background checks. Having relevant skills and a good understanding of the company's values can improve your chances of being hired.

Does Shell pay every week?

Shell Customer Service Representatives are typically paid on a biweekly basis, though payment schedules can vary by location and employment status. Employees should check with their local HR or payroll department for specific pay schedule details.

What does a customer service representative do at a gas station?

A Shell Customer Service Representative at a gas station assists customers with fueling, handles transactions at the pump or cashier station, and provides basic information about products and services. They also maintain cleanliness, ensure safety protocols, and may perform minor store duties such as stocking shelves or handling complaints.

How does a Shell Customer Service Representative typically collaborate with other team members to resolve customer issues?

Shell Customer Service Representatives frequently work closely with colleagues from different departments, such as technical support, billing, and management, to address and resolve customer concerns efficiently. They may escalate complex issues to specialized teams or coordinate with supervisors to ensure accurate resolutions. Regular team meetings and shared communication platforms help keep everyone informed about ongoing cases and best practices, fostering a collaborative environment focused on delivering excellent customer experiences.

What are Shell Customer Service Representatives?

Shell Customer Service Representatives are employees who assist customers at Shell gas stations and convenience stores. Their responsibilities typically include answering customer inquiries, processing sales transactions, handling fuel and store product purchases, and addressing concerns or complaints. They also help maintain store cleanliness, restock shelves, and ensure safety compliance. These representatives play a key role in providing a positive experience for Shell customers and supporting daily operations.
More about Shell Customer Service Representative jobs
What cities are hiring for Shell Customer Service Representative jobs? Cities with the most Shell Customer Service Representative job openings:
Infographic showing various Shell Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep (CSR)

Summers Plumbing Heating & Cooling - Columbus

Columbus, IN • On-site

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Summers Plumbing, Heating, and Cooling of Columbus, IN is hiring for a full-time Customer Service Representative (CSR) to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC and plumbing company? Would you enjoy answering phones and providing great customer care in a fast-paced office environment? If so, read on!

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm. We recognize that our CSRs are the face of our company, so we are happy to provide a generous benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! If this sounds like the right opportunity for you, apply today!

ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

As a full-time Customer Service Rep, you arrive each day determined to provide superb customer care to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us! Your excellent communication skills and attention to detail ensure that their needs are met. You clearly explain our HVAC and plumbing products to new and existing clients ensuring that they are well taken care of and feel comfortable in their product solutions. In an effort to keep our records up to date, you document every customer interaction. You love that you get to interact with people every day and enjoy keeping busy!

QUALIFICATIONS OF A CUSTOMER SERVICE REP (CSR)

  • Previous customer service experience
  • Strong written and verbal communications skills
  • Can pass a background check and drug screening

Do you want to help people? Do you have a positive and professional demeanor? Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this Customer Service Rep (CSR) position!

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 47201