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Shell Customer Service Representative Jobs in Houston, TX

TransCore

Customer Service Representative

Houston, TX

$14.50 - $19.50/hr

Summary The Customer Service Representative (CSR) is responsible for all telephone, e-mail, online chat, and in-person account maintenance. The CSR is responsible for accurately opening accounts ...

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Living Earth

Customer Service Rep

Houston, TX

$15.25 - $20.75/hr

The Customer Service Representative (CSR) provides front-line service to Living Earth customers by processing orders, answering questions, handling payments, and supporting dispatch and scale ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

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Shell Customer Service Representative information

See Houston, TX salary details

$9

$17

$25

How much do shell customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for shell customer service representative in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shell Customer Service Representative, and why are they important?

To thrive as a Shell Customer Service Representative, you need strong interpersonal skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is essential. Excellent communication, problem-solving, and teamwork skills help you deliver positive customer experiences and resolve concerns efficiently. These skills ensure smooth store operations, customer satisfaction, and compliance with company standards.

What jobs pay 4000 a week without a degree?

A Shell Customer Service Representative typically does not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical work, which may require certifications or licenses. These jobs usually involve commission, bonuses, or overtime to achieve such earnings.

What is the difference between Shell Customer Service Representative vs Shell Sales Associate?

AspectShell Customer Service RepresentativeShell Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales skills, product knowledge
Work EnvironmentRetail gas stations, customer interactionRetail gas stations, direct sales to customers
Employer & Industry UsageShell gas stations, customer support rolesShell gas stations, sales-focused roles
Common Search & ComparisonYesYes

The Shell Customer Service Representative primarily focuses on assisting customers with inquiries, payments, and service issues, emphasizing customer support. In contrast, the Shell Sales Associate concentrates on promoting products, upselling, and increasing sales at Shell stations. Both roles require strong communication skills and are vital for customer satisfaction, but their core responsibilities differ in focus on service versus sales.

Is it hard to get a job at Shell?

Getting a job as a Shell Customer Service Representative can be competitive, as the company often looks for candidates with strong communication skills and customer service experience. The hiring process typically involves submitting an application, passing interviews, and sometimes completing assessments or background checks. Having relevant skills and a good understanding of the company's values can improve your chances of being hired.

Does Shell pay every week?

Shell Customer Service Representatives are typically paid on a biweekly basis, though payment schedules can vary by location and employment status. Employees should check with their local HR or payroll department for specific pay schedule details.

What does a customer service representative do at a gas station?

A Shell Customer Service Representative at a gas station assists customers with fueling, handles transactions at the pump or cashier station, and provides basic information about products and services. They also maintain cleanliness, ensure safety protocols, and may perform minor store duties such as stocking shelves or handling complaints.

How does a Shell Customer Service Representative typically collaborate with other team members to resolve customer issues?

Shell Customer Service Representatives frequently work closely with colleagues from different departments, such as technical support, billing, and management, to address and resolve customer concerns efficiently. They may escalate complex issues to specialized teams or coordinate with supervisors to ensure accurate resolutions. Regular team meetings and shared communication platforms help keep everyone informed about ongoing cases and best practices, fostering a collaborative environment focused on delivering excellent customer experiences.

What are Shell Customer Service Representatives?

Shell Customer Service Representatives are employees who assist customers at Shell gas stations and convenience stores. Their responsibilities typically include answering customer inquiries, processing sales transactions, handling fuel and store product purchases, and addressing concerns or complaints. They also help maintain store cleanliness, restock shelves, and ensure safety compliance. These representatives play a key role in providing a positive experience for Shell customers and supporting daily operations.
What are popular job titles related to Shell Customer Service Representative jobs in Houston, TX? For Shell Customer Service Representative jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Shell Customer Service Representative jobs in Houston, TX look for? The top searched job categories for Shell Customer Service Representative jobs in Houston, TX are:
Shell Customer Service Representative jobs near you
Infographic showing various Shell Customer Service Representative job openings in Houston, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.
Customer Service Representative

Customer Service Representative

Automation Personnel Services

Pasadena, TX

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Customer Service Representative
Automation Personnel Services is seeking a detail-oriented and hard-working Customer Service Representative for a fast-paced, growing 3PL logistics facility in Pasadena, TX. This company specializes in transportation, distribution, and logistics services, supporting a wide range of customers with efficient and reliable supply chain solutions.
Pay Rate
$19.00 to $21.00 per hour (Depends on experience)
Schedule and Hours
Monday through Friday 8:00am to 5:00pm (Must be flexible to work weekends and overtime as needed)
Customer Service Representative Duties and Responsibilities
• Prepare and maintain shipping documents, including commercial invoices and bills of lading
• Communicate daily with drivers, dispatchers, and customers to ensure timely deliveries
• Track shipments, schedule pick-ups, and coordinate drop-offs
• Handle inbound and outbound calls and emails regarding shipment status
• Operate and utilize Transportation Management Systems (TMS) and logistics software

Customer Service Representative Qualifications and Requirements
• 4 plus years of extensive experience in logistics, transportation, or customer service preferred
• Must have Proficiency with SAP Warehouse Management Systems
• Bilingual (English/Spanish) a plus
• Ability to work in a fast-paced, team-oriented environment
• Strong communication and organizational skills
Job Type
Full-time, temporary
Benefits
• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401K matching to all eligible contingent and temporary associates.
Interested in this job?
CLICK the APPLY NOW button or call us at 832.572.3000 to learn more. You can also apply in person at our office located at:
Automation Personnel Services Houston East Branch
14705 Woodforest Blvd.
Suite 106
Houston, TX 77015

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services

Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:
• 10-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2025).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2025).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

Get that New Job Feeling! Apply Today!
Equal Opportunity Employer
APSHouston
Automation Personnel Services logo

About Automation Personnel Services

Sourced by ZipRecruiter

Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1990

Social media

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