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Shell Customer Service Representative Jobs in Houston, TX

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service Center Manager Customers served: External -- Customers, vendors, manufacturers' representatives, and ...

Waste Connections

Customer Service Representative

Alvin, TX · On-site

$13 - $17.75/hr

As a member of our team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself. Our Customer Service team works together towards a common goal ...

D3S Service

Customer Service Representative

Magnolia, TX · On-site

$10 - $15/hr

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

ABC Imaging

Customer Service Representative

Houston, TX · On-site

$20 - $27/hr

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients ...

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All JobsShell Customer Service Representative JobsShell Customer Service Representative Jobs in Houston, TX

Shell Customer Service Representative information

See Houston, TX salary details

$9

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$25

How much do shell customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for shell customer service representative in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Shell Customer Service Representative, and why are they important?

To thrive as a Shell Customer Service Representative, you need strong interpersonal skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is essential. Excellent communication, problem-solving, and teamwork skills help you deliver positive customer experiences and resolve concerns efficiently. These skills ensure smooth store operations, customer satisfaction, and compliance with company standards.

What jobs pay 4000 a week without a degree?

A Shell Customer Service Representative typically does not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical work, which may require certifications or licenses. These jobs usually involve commission, bonuses, or overtime to achieve such earnings.

What is the difference between Shell Customer Service Representative vs Shell Sales Associate?

AspectShell Customer Service RepresentativeShell Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales skills, product knowledge
Work EnvironmentRetail gas stations, customer interactionRetail gas stations, direct sales to customers
Employer & Industry UsageShell gas stations, customer support rolesShell gas stations, sales-focused roles
Common Search & ComparisonYesYes

The Shell Customer Service Representative primarily focuses on assisting customers with inquiries, payments, and service issues, emphasizing customer support. In contrast, the Shell Sales Associate concentrates on promoting products, upselling, and increasing sales at Shell stations. Both roles require strong communication skills and are vital for customer satisfaction, but their core responsibilities differ in focus on service versus sales.

Is it hard to get a job at Shell?

Getting a job as a Shell Customer Service Representative can be competitive, as the company often looks for candidates with strong communication skills and customer service experience. The hiring process typically involves submitting an application, passing interviews, and sometimes completing assessments or background checks. Having relevant skills and a good understanding of the company's values can improve your chances of being hired.

Does Shell pay every week?

Shell Customer Service Representatives are typically paid on a biweekly basis, though payment schedules can vary by location and employment status. Employees should check with their local HR or payroll department for specific pay schedule details.

What does a customer service representative do at a gas station?

A Shell Customer Service Representative at a gas station assists customers with fueling, handles transactions at the pump or cashier station, and provides basic information about products and services. They also maintain cleanliness, ensure safety protocols, and may perform minor store duties such as stocking shelves or handling complaints.

How does a Shell Customer Service Representative typically collaborate with other team members to resolve customer issues?

Shell Customer Service Representatives frequently work closely with colleagues from different departments, such as technical support, billing, and management, to address and resolve customer concerns efficiently. They may escalate complex issues to specialized teams or coordinate with supervisors to ensure accurate resolutions. Regular team meetings and shared communication platforms help keep everyone informed about ongoing cases and best practices, fostering a collaborative environment focused on delivering excellent customer experiences.

What are Shell Customer Service Representatives?

Shell Customer Service Representatives are employees who assist customers at Shell gas stations and convenience stores. Their responsibilities typically include answering customer inquiries, processing sales transactions, handling fuel and store product purchases, and addressing concerns or complaints. They also help maintain store cleanliness, restock shelves, and ensure safety compliance. These representatives play a key role in providing a positive experience for Shell customers and supporting daily operations.
What are popular job titles related to Shell Customer Service Representative jobs in Houston, TX? For Shell Customer Service Representative jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Shell Customer Service Representative jobs in Houston, TX look for? The top searched job categories for Shell Customer Service Representative jobs in Houston, TX are:
Shell Customer Service Representative jobs near you
Infographic showing various Shell Customer Service Representative job openings in Houston, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.
Customer Service Representative

Customer Service Representative

The Dupuy Group

Houston, TX

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

The Dupuy Group is looking to hire a Customer Service Representative for the Houston office.

The primary responsibility of the CSR is the coordinating the import and export of containers as they arrive by ship, truck, van, or rail. Customer Service Representatives must be knowledgeable of the various types of foods and other materials imported into the warehouse, starting with the receipt of coffee, storage, possible upgrading processes, and shipping to the customer. 

What you will be doing:

  • Coordinating weekly schedules with warehouse, trucking, and office
  • Work within a system to create inbound and outbound orders, along with other various types of services
  • Service customers with their needs and be able to resolve problems through email or over the phone in a timely manner.
  • Work independently and as a team member
  • Coordinate shipping between dispatcher and warehouse schedule
  • Keeping up to date with invoicing customers and organizing records
  • Monitoring email consistently throughout the day and responding promptly
  • Assist with training new hires on team as needed (equipment, software, processes, etc.)

What are the qualifications? 

  • High School Diploma/Equivalency; Bachelor’s Degree preferred
  • Experience in office administration; experience working in logistics preferred
  • Must be able to lift 25 pounds
  • Understanding of basic office applications including MS Office (Excel, Word, Outlook, Office 365, PowerPoint)

What’s in it for you? 

  • Health, Dental and Vision Insurance

  • Supplemental Insurance through Aflac 

  • 401k retirement plan with employer match 

  • Paid time off/Paid holidays 

  • Employer paid STD/LTD/Life Insurance 
 
 

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