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Shell Customer Service Representative Jobs in Houston, TX

AlphaGraphics

Customer Service Representative

Spring, TX · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

FastSigns

Customer Service Representative

Tomball, TX · On-site

$15.25 - $20.50/hr

  • PTO

Customer Service Representative FASTSIGNS #15902 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

Openwork

Customer Service Representative

Baytown, TX

$14.25 - $19.50/hr

We are seeking a dependable, organized Customer Service Representative (CSR) to act as the main liaison for key client accounts. You will oversee daily customer inquiries, logistics processes, and ...

Western Pest Services

Customer Service Representative

Houston, TX · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

HomeTeam Customer Service Representative At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

Generator Supercenter

Customer Service Representative

Tomball, TX · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Share Apply Full-time High school degree Starting at $14.00 per hour Responsibilities of a Customer Service Representative * Be the main point of contact of assigned ...

U-Haul

Customer Service Representative

Huffman, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

AlphaGraphics

Customer Service Representative

Shenandoah, TX · On-site

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • PTO

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

  • PTO

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Doggett

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

  • Medical

  • Retirement

  • PTO

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

AGT LABS

Customer Service Representative

Houston, TX · On-site

$17 - $21/hr

  • PTO

Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service Center Manager Customers served: External -- Customers, vendors, manufacturers' representatives, and ...

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (CSR) Reports to: CSR Supervisor, Operations Manager or Service Center Manager Customers served: External -- Customers, vendors, manufacturers' representatives, and ...

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Showing results 21-40

All JobsShell Customer Service Representative JobsShell Customer Service Representative Jobs in Houston, TX

Shell Customer Service Representative information

See Houston, TX salary details

$9

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$25

How much do shell customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for shell customer service representative in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is a Shell customer service representative?

Shell Customer Service Representatives are employees who assist customers at Shell gas stations and convenience stores. Their responsibilities typically include answering customer inquiries, processing sales transactions, handling fuel and store product purchases, and addressing concerns or complaints. They also help maintain store cleanliness, restock shelves, and ensure safety compliance. These representatives play a key role in providing a positive experience for Shell customers and supporting daily operations.

What are the key skills and qualifications needed to thrive as a Shell customer service representative, and why are they important?

To thrive as a Shell Customer Service Representative, you need strong interpersonal skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is essential. Excellent communication, problem-solving, and teamwork skills help you deliver positive customer experiences and resolve concerns efficiently. These skills ensure smooth store operations, customer satisfaction, and compliance with company standards.

How does a Shell customer service representative typically collaborate with other team members to resolve customer issues?

Shell Customer Service Representatives frequently work closely with colleagues from different departments, such as technical support, billing, and management, to address and resolve customer concerns efficiently. They may escalate complex issues to specialized teams or coordinate with supervisors to ensure accurate resolutions. Regular team meetings and shared communication platforms help keep everyone informed about ongoing cases and best practices, fostering a collaborative environment focused on delivering excellent customer experiences.

What is the difference between Shell Customer Service Representative vs Shell Sales Associate?

AspectShell Customer Service RepresentativeShell Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales skills, product knowledge
Work EnvironmentRetail gas stations, customer interactionRetail gas stations, direct sales to customers
Employer & Industry UsageShell gas stations, customer support rolesShell gas stations, sales-focused roles
Common Search & ComparisonYesYes

The Shell Customer Service Representative primarily focuses on assisting customers with inquiries, payments, and service issues, emphasizing customer support. In contrast, the Shell Sales Associate concentrates on promoting products, upselling, and increasing sales at Shell stations. Both roles require strong communication skills and are vital for customer satisfaction, but their core responsibilities differ in focus on service versus sales.

Does Shell offer remote work?

Shell Customer Service Representatives typically work on-site at Shell locations, but some roles may offer remote or hybrid options depending on the position and location. It is best to check the specific job listing for remote work availability and requirements.

What are popular job titles related to Shell Customer Service Representative jobs in Houston, TX?

For Shell Customer Service Representative jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Shell Customer Service Representative jobs in Houston, TX look for?

The top searched job categories for Shell Customer Service Representative jobs in Houston, TX are:

Shell Customer Service Representative jobs near you
Infographic showing various Shell Customer Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.

Customer Service Representative

AlphaGraphics

Spring, TX • On-site

$13.50 - $18.50/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 6 days ago

Job description

Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

BENEFITS/PERKS:

Competitive Compensation

Flexible Scheduling

Hard work, collaboration, humanity, fun, and laughter

Career path development

COMPANY OVERVIEW:

As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.

Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus!

More than anything, we’re looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.

WHAT WE EXPECT OF YOU:

Serve as the primary internal representative of the organization.

Convey to the customer our expertise in products, services, and capabilities.

Serve as an external key educator to our community and customers.

Communicate customer requirements to the support team in accordance with company policies and procedures.

Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Attract potential customers by answering product and service questions and suggesting information about other products and services.

WHAT YOU BRING TO THE TABLE:

Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.

Ability to effectively build relationships with customers and teammates.

Strong written and verbal communication skills.

Desire to continuously look for ways to help people.

Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.

The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

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