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Shell Customer Service Representative Jobs in Houston, TX

Sonepar

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Req ID: 49810 Date: Jul 30, 2026 Location: La Porte, TX, US, 77571 Company: Sonepar Brand: Summit Electric Supply There's a Place for You at Summit Electric Supply. A ...

Sonepar Group

Customer Service Representative

La Porte, TX · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative There's a place for you at Summit Electric Supply. A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future ...

FASTSIGNS #11201

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

  • PTO

Bonus based on performance Paid time off FASTSIGNS #11201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance ...

Sage Surfaces

Customer Service Representative

Conroe, TX · On-site

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

FASTSIGNS #13201

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

  • PTO

Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as ...

Circle K

Customer Service Representative

Webster, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Sage Surfaces

Customer Service Representative

Conroe, TX

$13.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are hiring a full-time Customer Service Representative in Conroe, TX for a role where you'll be the voice our customers rely on. Along with a competitive salary (commensurate with experience), you ...

D3S Service

Customer Service Representative

Magnolia, TX · On-site

$10 - $15/hr

  • Medical

  • Dental

  • Vision

  • PTO

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

D3S Service

Customer Service Representative

Magnolia, TX

$10 - $15/hr

  • Medical

  • Dental

  • Vision

  • PTO

Vision insurance NORMAL DAY-TO-DAY DUTIES Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We ...

Arrow Exterminators

Customer Service Representative

Houston, TX · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

Carlton Staffing

Customer Service Rep

Houston, TX

$20 - $25/hr

We're hiring a Bilingual Customer Service Rep for our Southeast Houston, TX client. We are looking for experienced, reliable, hard-working employees who can interview immediately. DESCRIPTION OF YOUR ...

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All JobsShell Customer Service Representative JobsShell Customer Service Representative Jobs in Houston, TX

Shell Customer Service Representative information

See Houston, TX salary details

$9

$17

$25

How much do shell customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for shell customer service representative in Houston, TX is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.95 per hour, depending on experience, location, and employer.

What is a Shell customer service representative?

Shell Customer Service Representatives are employees who assist customers at Shell gas stations and convenience stores. Their responsibilities typically include answering customer inquiries, processing sales transactions, handling fuel and store product purchases, and addressing concerns or complaints. They also help maintain store cleanliness, restock shelves, and ensure safety compliance. These representatives play a key role in providing a positive experience for Shell customers and supporting daily operations.

What are the key skills and qualifications needed to thrive as a Shell customer service representative, and why are they important?

To thrive as a Shell Customer Service Representative, you need strong interpersonal skills, basic math abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and inventory management tools is essential. Excellent communication, problem-solving, and teamwork skills help you deliver positive customer experiences and resolve concerns efficiently. These skills ensure smooth store operations, customer satisfaction, and compliance with company standards.

How does a Shell customer service representative typically collaborate with other team members to resolve customer issues?

Shell Customer Service Representatives frequently work closely with colleagues from different departments, such as technical support, billing, and management, to address and resolve customer concerns efficiently. They may escalate complex issues to specialized teams or coordinate with supervisors to ensure accurate resolutions. Regular team meetings and shared communication platforms help keep everyone informed about ongoing cases and best practices, fostering a collaborative environment focused on delivering excellent customer experiences.

What is the difference between Shell Customer Service Representative vs Shell Sales Associate?

AspectShell Customer Service RepresentativeShell Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales skills, product knowledge
Work EnvironmentRetail gas stations, customer interactionRetail gas stations, direct sales to customers
Employer & Industry UsageShell gas stations, customer support rolesShell gas stations, sales-focused roles
Common Search & ComparisonYesYes

The Shell Customer Service Representative primarily focuses on assisting customers with inquiries, payments, and service issues, emphasizing customer support. In contrast, the Shell Sales Associate concentrates on promoting products, upselling, and increasing sales at Shell stations. Both roles require strong communication skills and are vital for customer satisfaction, but their core responsibilities differ in focus on service versus sales.

Does Shell offer remote work?

Shell Customer Service Representatives typically work on-site at Shell locations, but some roles may offer remote or hybrid options depending on the position and location. It is best to check the specific job listing for remote work availability and requirements.

What are popular job titles related to Shell Customer Service Representative jobs in Houston, TX?

For Shell Customer Service Representative jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Shell Customer Service Representative jobs in Houston, TX look for?

The top searched job categories for Shell Customer Service Representative jobs in Houston, TX are:

Shell Customer Service Representative jobs near you
Infographic showing various Shell Customer Service Representative job openings in Houston, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $37,337 per year, or $18 per hour.

Customer Service Representative

Bush Inc

Texas City, TX

$14 - $15/hr

Full-time

Posted 23 days ago

Job description

Description

Become a Key Player at Bush & Bush Law Group as a Customer Service Representative!

Bush & Bush Law Group, a leading personal injury law firm, is on the lookout for a friendly and dedicated Customer Service Representative to join our team. This vital role is essential in providing outstanding service to our clients and contributing to their overall experience with our firm.

About the Role:
As a Customer Service Representative, you will be the first point of contact for clients, addressing their needs and ensuring they receive the information and support they require. Your exceptional communication skills and empathy will play a crucial role in assisting clients during their legal journeys.

Compensation: $14-$15 an hour.

Requirements
Key Responsibilities:

  • Client Interaction: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries.
  • Information Gathering: Collect and document essential information from clients regarding their cases, ensuring all necessary details are accurately logged.
  • Case Management Support: Assist clients in navigating their cases by providing updates and information about the legal process.
  • Problem Resolution: Address and resolve client issues or concerns in a professional and empathetic manner, escalating complex situations to the appropriate team members when necessary.
  • Administrative Tasks: Support administrative tasks as needed, including data entry, managing schedules, and organizing client files.

Qualifications:

  • High school diploma or equivalent required; some college education preferred.
  • Previous experience in customer service, preferably in a legal or office environment.
  • Strong communication skills, both verbal and written, with a customer-centric approach.
  • Proficient in using Microsoft Office Suite and familiarity with case management software is a plus.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Empathy, patience, and a positive attitude when dealing with clients, especially during their challenging times.

Benefits

  • Positive and supportive team environment
  • Opportunities for professional growth and development
  • A leadership team that values innovation and efficiency

Apply