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Shared Services Associate Jobs in Florida (NOW HIRING)

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Shared Services Associate information

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Florida?

The most popular types of Shared Services jobs in Florida are:

What are popular job titles related to Shared Services Associate jobs in Florida?

For Shared Services Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Florida look for?

The top searched job categories for Shared Services Associate jobs in Florida are:

What cities in Florida are hiring for Shared Services Associate jobs?

Cities in Florida with the most Shared Services Associate job openings:

Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Treasury Services Manager

FirstService Residential Careers

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Description
Jo b Overview:
The Manager, Treasury Services ("Manager") is responsible for supervising daily treasury operations, ensuring efficient account administration, electronic transfer processing, cash monitoring, and adherence to Treasury SOPs and internal controls. This role supports the Senior Manager, Treasury Services by overseeing the team's daily workload, resolving escalations, guiding associates, and maintaining high service levels for internal and external stakeholders. The Manager plays a key role in process accuracy, risk mitigation, and operational consistency across multiple markets. Responsibilities and market coverage may expand as business needs and departmental growth dictate.
Responsibilities:
  • The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty People Leadership & Development

  • Lead a team of treasury associates responsible for processing treasury requests through the CRM ticketing system, ensuring timely and accurate responses.

  • Provide daily coaching, training, and guidance to treasury associates to promote accuracy, efficiency, service quality, and adherence to internal controls. Maintain staffing coverage and contingency plans to ensure on-time service delivery during periods of unexpected absences or transitions.

  • Support hiring, onboarding, performance evaluations, and personnel actions including promotions, disciplinary measures, and terminations.

  • Foster a culture of service excellence, accountability, and continuous improvement

  • Directly supervises Treasury Associates and Specialists responsible for account administration, electronic funds transfers, cash monitoring, and banking documentation.

  • Provides ongoing coaching, training, and performance feedback to build team capabilities and ensure operational accuracy, compliance, and efficiency.

  • Establishes clear objectives , priorities, and service standards for the Treasury team, ensuring timely and accurate processing of requests and issue resolution.

  • Monitors daily workflows, reallocates resources, and manages workloads to meet program goals, deadlines, and client needs.

Essential Duties:
  • Bachelor's degree in Finance , Accounting, Business Administration, or related field ( Master's degree or MBA preferred).

  • 4-6 years of progressive experience in treasury, banking, finance, or shared services, including leadership or people management responsibilities.

  • Strong analytical and strategic thinking skills with proven ability to interpret financial data and drive business outcomes.

  • Exceptional organizational skills with the ability to balance competing priorities in a fast-paced environment.

  • Excellent written and verbal communication skills; able to influence, present, and partner effectively with executives, internal stakeholders, and external partners.

  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications.

  • Experience leveraging DocuSign , Smartsheet, and Zendesk for process automation and workflow management is strongly preferred.

  • In-depth knowledge of banking platforms, treasury functions, and controls related to account management, signature authority, cash management, and risk management.

  • Demonstrated ability to lead teams, manage cross-functional initiatives, and deliver results through collaboration and innovation

Supervisory Responsibilities:
Yes, direct reports. The Director will be responsible for building a strong team culture rooted in accountability and developing a scalable organization that can support the growth and ongoing evolution of the client accounting shared services team
What We Offer:
As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental , vision . In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company matc
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.

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