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Shared Services Associate Jobs in Miami, FL (NOW HIRING)

Wells Fargo

Part-Time Client Associate

Weston, FL · On-site

Establish and service client accounts, prepare forms, research account inquiries and/or issues, and ... Information will be shared about expectations during the recruitment process. * This position is ...

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Imea

Private Wealth Associate

Miami, FL · On-site

$52 - $76/hr

Bernstein Private Wealth Associates are client service professionals who exhibit drive, ambition ... specialists aligned with a shared sense of purpose. Bernstein is a business unit of ...

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All JobsShared Services Associate JobsShared Services Associate Jobs in Miami, FL

Shared Services Associate information

See Miami, FL salary details

$10

$19

$31

How much do shared services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shared services associate in Miami, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.76 per hour, depending on experience, location, and employer.

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Miami, FL?

The most popular types of Shared Services jobs in Miami, FL are:

What are popular job titles related to Shared Services Associate jobs in Miami, FL?

For Shared Services Associate jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Miami, FL look for?

The top searched job categories for Shared Services Associate jobs in Miami, FL are:

Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,527 per year, or $19 per hour.

Human Resources Shared Services Specialist - FT - Days - MSS

Memorial Healthcare System

Miramar, FL

Full-time

Posted 15 days ago

Memorial Healthcare System rating

7.3

Company rating: 7.3 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

303rd of 898 rated healthcare providers

Job description

Location:

Miramar, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

As a member of the HR Shared Services team , the HR Shared Service Specialist will serve as the first point of contact and deliver front line support and to the MHS Human Resources team as well as to employees and leaders throughout the organization. The HR Shared Services Specialist will respond to employee inquiries and leadership requests, by identifying solutions and escalate as needed. Additionally, this role will contribute to the development of long term development of key HR processes during the life cycle phases of new hire through termination processes. This position requires good judgement and initiative and is accountable for the quality and productivity of requests.

Responsibilities:

Manages incoming calls and ensure first call resolution for basic and complex inquiries. De- escalate high tension situations while reassuring callers they will receive assistance with the utmost care and attention Troubleshoots and resolves issues and makes recommendations for process improvements. Manages and processes HR transactions, (including onboarding, transfers, terminations, job and personal data changes, employee verifications and other core HR functional and operational responsibilities.)Utilizes case management system tools to respond to written and oral inquiries from employees, leaders, regarding HR questions, issues, problems, and status changes within defined SLAs and quality measures Responds to questions on human resources policies and procedures, directing employees to self-service options as appropriate Enters and Maintains data in the HR files or HR system to ensure compliance with federal, state and regulatory standards Troubleshoots and resolves issues, and recommends changes for process improvement.

Competencies:

ACCOUNTABILITY, ACCURACY - HR, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS (6), PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Must possess strong customer services orientation with the ability to navigate complex conversations, determine needs and provide solutions satisfactorilyAbility to exercise effective judgement, and sensitivity to callers and potentially difficult situations Must be extremely organized and detail oriented with the ability to shift priorities as neededProven skill at handling stressful issues and interacting with all levels of the organization in a courteous and professional mannerAbility to handle multiple projects simultaneously in a fast paced organizationIndependent problem solver or knowledge when to appropriately escalateRequired Work Experience: Minimum one (1) year experience in Human Resources, or Front Line Call Center/ Customer Service/Shared Services roleOther Information: Associates degree preferred

Working Conditions and Physical Requirements:

  •  Bending and Stooping = 0%
  •  Climbing = 0%
  •  Keyboard Entry = 60%
  •  Kneeling = 0%
  •  Lifting/Carrying Patients 35 Pounds or Greater = 0%
  •  Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
  •  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
  •  Lifting or Carrying > 75 lbs Non-Patient = 0%
  •  Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
  •  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
  •  Pushing or Pulling > 75 lbs Non-Patient = 0%
  •  Reaching = 0%
  •  Repetitive Movement Foot/Leg = 0%
  •  Repetitive Movement Hand/Arm = 60%
  •  Running = 0%
  •  Sitting = 60%
  •  Squatting = 0%
  •  Standing = 60%
  •  Walking = 60%
  •  Audible Speech = 60%
  •  Hearing Acuity = 60%
  •  Smelling Acuity = 0%
  •  Taste Discrimination = 0%
  •  Depth Perception = 60%
  •  Distinguish Color = 60%
  •  Seeing - Far = 60%
  •  Seeing - Near = 60%
  •  Bio hazardous Waste = 0%
  •  Biological Hazards - Respiratory = 0%
  •  Biological Hazards - Skin or Ingestion = 0%
  •  Blood and/or Bodily Fluids = 0%
  •  Communicable Diseases and/or Pathogens = 0%
  •  Asbestos = 0%
  •  Cytotoxic Chemicals = 0%
  •  Dust = 0%
  •  Gas/Vapors/Fumes = 0%
  •  Hazardous Chemicals = 0%
  •  Hazardous Medication = 0%
  •  Latex = 0%
  •  Computer Monitor = 60%
  •  Domestic Animals = 0%
  •  Extreme Heat/Cold = 0%
  •  Fire Risk = 0%
  •  Hazardous Noise = 0%
  •  Heating Devices = 0%
  •  Hypoxia = 0%
  •  Laser/High Intensity Lights = 0%
  •  Magnetic Fields = 0%
  •  Moving Mechanical Parts = 0%
  •  Needles/Sharp Objects = 0%
  •  Potential Electric Shock = 0%
  •  Potential for Physical Assault = 0%
  •  Radiation = 0%
  •  Sudden Decompression During Flights = 0%
  •  Unprotected Heights = 0%
  •  Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential


Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.


Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.


Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.


Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.


We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.


Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net


What Memorial Healthcare System employees say

Pay

Benefits

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Workplace

Get the full story on Breakroom

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About Memorial Healthcare System

Sourced by ZipRecruiter

Memorial Healthcare System is one of the largest public healthcare systems in the United States. A national leader in quality care and patient satisfaction, Memorial has ranked 11 times since 2008 on nationally recognized lists of great places to work - in Modern Healthcare magazine, Florida Trend magazine and Becker's Hospital Review , just to name a few. Memorial's work environment has been rated by employees and physicians alike as an open-door, inclusive culture that is committed to safety, transparency and, above all, outstanding service to patients and families.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Hollywood, FL, US

Year founded

1953

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