Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Quick apply
Customer Experience Services, Mobility Services, Monitoring Services as well as Business and Shared Services. Around 9,000 associates provide and optimize customers' business processes in ...
Partner with leaders and process owners across functions such as Finance, Customer Service, Supply Chain, Sales Support, Operations, HR, Product/Catalog, Shared Services, and other areas to identify ...
Partner with leaders and process owners across functions such as Finance, Customer Service, Supply Chain, Sales Support, Operations, HR, Product/Catalog, Shared Services, and other areas to identify ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... Associate Director, Career Services to work at the Coral Gables Campus. The Associate Director ... United by shared values, the University community works together to build an environment defined by ...
... the associates shared services of its holding company. Roles and Responsibilities: * Lead infrastructure operations across network, compute, storage, collaboration, cloud, cyber, service, mobile ...
... the associates shared services of its holding company. Roles and Responsibilities: * Lead infrastructure operations across network, compute, storage, collaboration, cloud, cyber, service, mobile ...
Gaming Associate
Miami Gardens, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... shared goals.
Gaming Associate
Miami Gardens, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... shared goals.
Gaming Associate
South Miami, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
South Miami, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
Hialeah, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
Hialeah, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
North Miami, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
North Miami, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
Miami Gardens, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
Miami Gardens, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
Pompano Beach, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Gaming Associate
Pompano Beach, FL · On-site
$21/hr
Provide client & customer service - You are not a dealer, but you will be working alongside them ... You're a team player! - Work is much more fun and productive when we work together towards shared ...
Business Development Associate
Sunrise, FL · On-site
$42K - $58K/yr
... service, and a shared vision of becoming the global standard of excellence. Job Summary: The ... Associate role at Elevated offers entry-level candidates the opportunity to support the company ...
Business Development Associate
Sunrise, FL · On-site
$42K - $58K/yr
... service, and a shared vision of becoming the global standard of excellence. Job Summary: The ... Associate role at Elevated offers entry-level candidates the opportunity to support the company ...
Neurology- Assoc. Professor
Miami, FL · On-site
... and institutional service. Primary Responsibilities * Faculty Appointment: Research Associate ... Collaborate across MSOM departments/centers to leverage cores, biorepositories, and shared ...
Neurology- Assoc. Professor
Miami, FL · On-site
... and institutional service. Primary Responsibilities * Faculty Appointment: Research Associate ... Collaborate across MSOM departments/centers to leverage cores, biorepositories, and shared ...
Senior Associate, Incident Response - Forensics
Miami, FL · On-site
$120K/yr
We are the only full-service, end-to-end shared service organization in the industry, enabling ... Associate, Information Security - Forensics is part of a global team and is responsible for ...
Senior Associate, Incident Response - Forensics
Miami, FL · On-site
$120K/yr
We are the only full-service, end-to-end shared service organization in the industry, enabling ... Associate, Information Security - Forensics is part of a global team and is responsible for ...
Shared Services Associate information
See Miami, FL salary details
$10.35 - $12.29
7% of jobs
$14.21 is the 25th percentile. Wages below this are outliers.
$12.29 - $14.23
18% of jobs
$14.23 - $16.18
18% of jobs
The median wage is $16.66 / hr.
$16.18 - $18.12
27% of jobs
$18.95 is the 75th percentile. Wages above this are outliers.
$18.12 - $20.07
11% of jobs
$20.07 - $22.01
3% of jobs
$22.01 - $23.95
2% of jobs
$23.95 - $25.90
2% of jobs
$25.90 - $27.84
5% of jobs
$27.84 - $29.78
3% of jobs
$29.78 - $31.73
3% of jobs
$10
$19
$31
How much do shared services associate jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for shared services associate in Miami, FL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.76 per hour, depending on experience, location, and employer.
What is a shared services associate?
Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are the typical responsibilities of a shared services associate?
Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.
What are the key skills and qualifications needed to thrive as a shared services associate?
To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.
What is the difference between Shared Services Associate vs Customer Service Representative?
| Aspect | Shared Services Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require certifications in finance or administration | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office setting, supporting internal departments like HR, finance, or IT | Call centers, retail, or office environments interacting directly with customers |
| Employer & Industry | Corporate, finance, healthcare, and government sectors | Retail, telecommunications, hospitality, and service industries |
Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.
What are the most commonly searched types of Shared Services jobs in Miami, FL?
The most popular types of Shared Services jobs in Miami, FL are:
What are popular job titles related to Shared Services Associate jobs in Miami, FL?
For Shared Services Associate jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Miami, FL look for?
The top searched job categories for Shared Services Associate jobs in Miami, FL are:
Full-time
Posted 20 days ago
Bosch rating
7.4
Based on 97 frontline employees who took The Breakroom Quiz
294th of 496 rated machine equipment manufacturers
Job description
Company Description
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers' business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. BMW
Job Description
The Leader is the ultimate custodian of quality standard operating procedures and educational excellence across all delivery sites. This role does not directly manage front-line customer service agents but governs the global training and evaluation framework. The primary objective is to harmonize quality standards and ensure that agents in all operational sites deliver a seamless, uniform brand experience for the BMW brand. This position is fully onsite at our Fort Lauderdale, FL location.
Qualifications
Additional Information
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers' business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. BMW
Job Description
The Leader is the ultimate custodian of quality standard operating procedures and educational excellence across all delivery sites. This role does not directly manage front-line customer service agents but governs the global training and evaluation framework. The primary objective is to harmonize quality standards and ensure that agents in all operational sites deliver a seamless, uniform brand experience for the BMW brand. This position is fully onsite at our Fort Lauderdale, FL location.
Qualifications
- Experience: 5+ years of Quality Assurance & Training leadership experience within a multi-site, multi-lingual call center environment.
- Systems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS).
- Language: Native-level or fluent professional English (written and verbal).
- The "Analytical Educator": Highly structured, pedagogical, and detail oriented. Able to translate complex data into simple, actionable training plans.
- Cross-Cultural Collaborator: Skilled at managing relationships and aligning standards across diverse, international teams in all delivery sites.
- Proactive Problem Solver: Able to diagnose root causes of low CSAT or high escalation rates and rapidly deploy curriculum updates to address them.
- Key Performance Indicators (KPIs)
- Calibration Alignment Rate: Maintain a QA scoring variance at target levels across all sites during monthly calibration audits.
- Curriculum Update Velocity: Rapid deployment of training modifications following a process or system change.
- New Hire Time-to-Baseline: Achieve target threshold of new hires reaching operational QA performance baselines within the post-training nesting window.
Additional Information
- Global Curriculum & Training Governance: Own and design the end-to-end global training curriculum, onboarding pathways, and continuous education materials. Identify global and local training needs.
- Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.
- QA Tooling Migration Support: Lead the QCC team in utilizing the current QA platform (2Mares) while actively spearheading the evaluation, setup, and deployment of a new, modernized QA evaluation tool.
- Performance Diagnostics & Insights: Analyze data trends from Quality Checks, CSAT/NPS, escalated customer cases, and agent knowledge tests to pinpoint performance gaps.
- Actionable Hand-offs to Local Operations: Package QA findings and deliver structured recommendations to local delivery site managers. Ensure local Team Leaders are equipped with the exact insights needed to coach agents effectively.
About Bosch
Sourced by ZipRecruiter
Bosch is a renowned multinational company based in Farmington Hills, Michigan. Associated with the industrial technology, consumer goods, and building technology sectors, Bosch is an iconic name in the global market. In addition to its high-quality product roster, which is chiefly characterized by home appliances, power tools, automotive parts, and smart home items, it offers unparalleled services in the realms of software and business process outsourcing. Founded by Robert Bosch in Stuttgart, Germany in 1886, the company has stayed true to its core values of superior quality and innovation.
Industry
Electrical equipment, appliance, and component manufacturing
Company size
10,000+ Employees
Headquarters location
Farmington Hills, MI, US