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Session Border Controller Jobs (NOW HIRING)

Ribbon Session Border Controllers ( SBC ) Analyze, configure, and troubleshoot networks with mixed media and protocols. Effectively create and utilize lab setups to duplicate and solve problems ...

... Session Border Controller) Hands-on experience testing Bulk Call Generators (Spirent abacus A5000) Knowledge of foundation, principles and techniques of SW programming; Automation Test skills ...

System Architect

Portland, OR · On-site

$257K/yr

Support Cisco Unified Communications environments, including voice gateways, SIP trunks, and Session Border Controllers. * Design and maintain LAN/WAN connectivity, VLANs, ACLs, IP addressing ...

Ribbon Session Border Controllers ( SBC ) § Analyze, configure, and troubleshoot networks with mixed media and protocols. § Effectively create and utilize lab setups to duplicate and solve problems ...

Mandatory Technical Skills Avaya Voice Technologies · Avaya Aura Communication Manager · Avaya Session Manager · Avaya System Manager · Avaya Session Border Controller (SBCE) · Avaya Media ...

IT Network Engineer

Holbrook, AZ · On-site

$69K - $86K/yr

Configure, deploy, troubleshoot and update Session Border Controller. Troubleshoot VoIP routing and function using SIP message captures. Provision, deploy, maintain and troubleshoot VoIP phones.

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Session Border Controller information

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How much do session border controller jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for session border controller in the United States is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $30.77 per hour, depending on experience, location, and employer.

What is a session border controller?

A Session Border Controller (SBC) is a network device used in Voice over IP (VoIP) communications to manage and secure the flow of voice and multimedia sessions. SBCs are typically deployed at the border between different networks, such as between an enterprise and a service provider, to control signaling and media streams. They provide functions such as security, call admission control, protocol interworking, and protection against fraud and malicious attacks. SBCs are essential for ensuring the quality, reliability, and security of VoIP and unified communications systems.

What are some common challenges faced by session border controller engineers, and how can they prepare for them?

Session Border Controller engineers often face challenges such as managing network security, ensuring interoperability between different VoIP systems, and maintaining high availability during peak usage. To prepare, candidates should be comfortable troubleshooting SIP signaling issues, familiar with encryption and firewall configurations, and proactive in monitoring network performance. Collaborating closely with network administrators and VoIP engineers is essential, as is staying updated on evolving security threats and vendor-specific SBC solutions.

What are the key skills and qualifications needed to thrive as a session border controller engineer?

To thrive as a Session Border Controller (SBC) Engineer, you need a solid understanding of VoIP technologies, networking protocols (such as SIP, RTP, and TCP/IP), and typically a degree in computer science, information technology, or a related field. Familiarity with SBC platforms (like Oracle, Cisco, or AudioCodes), network security tools, and certifications such as CCNP Collaboration or vendor-specific SBC credentials are commonly required. Strong problem-solving, analytical thinking, and effective communication skills help you stand out when troubleshooting issues and collaborating with diverse teams. These skills are crucial for ensuring secure, reliable, and high-quality voice communication across enterprise and carrier networks.
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Infographic showing various Session Border Controller job openings in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,144 per year, or $28.4 per hour.

Implementation Engineer - Unified Communications & Contact Center Solutions

Cerium Networks Inc

Beaverton, OR • On-site

$95K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Job Type
Full-time
Description
About Us
Cerium Networks is a leading technology solutions integrator and Managed Services Provider. We connect businesses to their potential. We're at the intersection of cybersecurity, modern networking, and AI - building platforms and tools that power how businesses communicate, collaborate, and compete. Our work spans unified communications and modern workplace solutions, contact center innovation, scalable data and AI infrastructure, and 24/7 managed IT support. With a consultative approach and deep technical expertise, we deliver and support advanced technology solutions to drive innovation and excellence in IT services. Join us to be part of a team committed to excellence.
Cerium Networks is seeking an Implementation Engineer to deploy and maintain Unified Communications Solutions. This role partners with Solution Architects and Project Managers to successfully implement net-new solutions, perform upgrades and troubleshoot customer issues to successful customer outcomes. The ideal candidate combines strong customer communication with practical technical depth across enterprise communications platforms such as Avaya, AudioCodes, Microsoft Teams voice integrations. Contact center experience is highly desired but not required.
What You'll Do
  • Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
  • Perform assessments of existing customer systems and provide feedback on migrations or upgrade level of effort.
  • Integrate Avaya Aura with Call Center solutions, as needed.
  • Configure SIP circuits between Aura and SBCs such as AudioCodes.
  • Support Microsoft Teams Calling using Direct Routing.
  • Oversee Carrier Voice Network Management and third-party connectivity.
  • Perform infrastructure patching and maintenance activities to ensure a secure and stable telephony environment.
  • Configure E911 as required for compliance with FCC rules
  • Collaborate with the managed services team to support complex customer issues and P1 tickets

Requirements
What We're Looking For
  • 5+ years of experience managing enterprise voice systems.
  • Proven expertise in the management, implementation and upgrades of the Avaya Aura suite (CM, AES, SMGR, SM, Client, Messaging).
  • Hands-on experience with Session Border Controllers.
  • Strong understanding of Microsoft Teams Calling with Direct Routing.
  • Experience with Genesys Cloud and Genesys Engage platforms.
  • Familiarity with Carrier Voice Network Management.
  • Knowledge of voice security, fraud detection, and third-party telephony integrations.
  • Willingness to support on-call rotation, including after-hours and weekends.
  • Strong written and verbal communication skills for proposals, scopes of work, RFP/RFI responses, design summaries, workshops, and internal enablement.
  • Strong analytical, collaboration, problem-solving, prioritization, and follow-through skills.
  • Willingness to travel. Travel may be required for customer meetings, discovery sessions, manufacturer events, internal meetings, conferences, and on-site work.

Preferred Qualifications
  • AADS integration experience with SSO / AD for Remote Worker is highly desirable
  • Experience managing complex Avaya IP Network regions is highly desirable

Location: Seattle, WA or Portland, OR - Hybrid with 2 days in office per week
Compensation
  • Pay Range: $95,000-130,000
  • Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

Benefits
• Medical, dental and vision Insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid time off annually: 15 days of PTO and 9 paid holidays
• 401(k) Plan and Employer Matching Contribution of 4%
• Wellness program that includes up to $500 in cash awards
• Employee Assistance Program
Salary Description
$95,000-$130,000