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Session Border Controller Jobs in North Carolina

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site

$127K - $127K/yr

SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways * VoIP architecture and troubleshooting * Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred) * ITIL ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site

$127K - $127K/yr

SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways * VoIP architecture and troubleshooting * Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred) * ITIL ...

NCBiotech

Principal Software Engineer - VolP

Raleigh, NC · On-site

$120 - $165/hr

Scale and optimize media servers, Session Border Controllers (SBCs), and signaling environments to ensure exceptional reliability and performance. * Build intelligent, low‑latency call routing ...

Baxter

Principal Software Engineer - VolP

Raleigh, NC

$120K - $165K/yr

Scale and optimize media servers, Session Border Controllers (SBCs), and signaling environments to ensure exceptional reliability and performance. * Build intelligent, low-latency call routing ...

Procom Services

Sr Voice Engineer

Durham, NC · On-site

Avaya Border Controllers/Session manager. Experience with VoIP systems. Experience with PC based tools and products, MS Office products suite preferred. Interpersonal, organizational, customer ...

Procom Consultants Group

Sr Voice Engineer

Durham, NC · On-site

Avaya Border Controllers/Session manager. * Experience with VoIP systems. * Experience with PC based tools and products, MS Office products suite preferred. * Interpersonal, organizational, customer ...

Procom Consultants Group

Sr. Voice Engineer

Durham, NC · On-site

Avaya Border Controllers/Session manager. * Experience with VoIP systems. * Experience with PC based tools and products, MS Office products suite preferred. * Interpersonal, organizational, customer ...

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Session Border Controller information

See North Carolina salary details

$18

$25

$29

How much do session border controller jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for session border controller in North Carolina is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $27.98 per hour, depending on experience, location, and employer.

What is a session border controller?

A Session Border Controller (SBC) is a network device used in Voice over IP (VoIP) communications to manage and secure the flow of voice and multimedia sessions. SBCs are typically deployed at the border between different networks, such as between an enterprise and a service provider, to control signaling and media streams. They provide functions such as security, call admission control, protocol interworking, and protection against fraud and malicious attacks. SBCs are essential for ensuring the quality, reliability, and security of VoIP and unified communications systems.

What are the key skills and qualifications needed to thrive as a session border controller engineer?

To thrive as a Session Border Controller (SBC) Engineer, you need a solid understanding of VoIP technologies, networking protocols (such as SIP, RTP, and TCP/IP), and typically a degree in computer science, information technology, or a related field. Familiarity with SBC platforms (like Oracle, Cisco, or AudioCodes), network security tools, and certifications such as CCNP Collaboration or vendor-specific SBC credentials are commonly required. Strong problem-solving, analytical thinking, and effective communication skills help you stand out when troubleshooting issues and collaborating with diverse teams. These skills are crucial for ensuring secure, reliable, and high-quality voice communication across enterprise and carrier networks.

What are some common challenges faced by session border controller engineers, and how can they prepare for them?

Session Border Controller engineers often face challenges such as managing network security, ensuring interoperability between different VoIP systems, and maintaining high availability during peak usage. To prepare, candidates should be comfortable troubleshooting SIP signaling issues, familiar with encryption and firewall configurations, and proactive in monitoring network performance. Collaborating closely with network administrators and VoIP engineers is essential, as is staying updated on evolving security threats and vendor-specific SBC solutions.

What are popular job titles related to Session Border Controller jobs in North Carolina?

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What job categories do people searching Session Border Controller jobs in North Carolina look for?

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Session Border Controller jobs near you
Infographic showing various Session Border Controller job openings in North Carolina as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $53,750 per year, or $25.8 per hour.

Avaya Telecom Engineer

Charlotte, NC • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 14 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination