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Service Writer Jobs in New York (NOW HIRING)

GNB Auto Repair Inc.

Service Writer

Queens, NY

Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the ...

GNB Auto Repair Inc.

Service Writer

Queens, NY · On-site

Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the ...

SONSRAY

Service Writer

Carlstadt, NJ · On-site

$22 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Writer Location: Carlstadt, NJ Job Type: Full-time Salary Range: $22-$27 hour DOE Position Summary: The Service Writer serves as the primary point of contact between customers and the service ...

SONSRAY

Service Writer

Farmingdale, NY

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Service Writer Location: Farmingdale, NY Job Type: Full-Time Salary Range: $23 to $27 per hour depending on exp. Position Summary: The Service Writer is the primary point of contact ...

Caskinette Ford

Service Writer

Manhattan, NY · On-site

Automotive Service Advisor / Service Writer Caskinette Ford | Carthage, NY Why Join Caskinette Ford? Caskinette Ford, one of the highest-volume Ford dealerships in the North Country, is growing our ...

Springfield Acura

SERVICE WRITER

Springfield, NJ · On-site

$70K - $125K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are seeking an experienced and customer-focused Automotive Service Writer/Advisor to join our dynamic service team. This is an exciting opportunity for a motivated professional who thrives in a ...

Springfield Acura

SERVICE WRITER

Springfield, NJ · On-site

$70K - $125K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are seeking an experienced and customer-focused Automotive Service Writer/Advisor to join our dynamic service team. This is an exciting opportunity for a motivated professional who thrives in a ...

CarGuys Inc.

Automotive Service Writer

Paramus, NJ · On-site

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide LOCATION Nationwide automotive ...

CarGuys Inc.

Automotive Service Writer

Paramus, NJ · On-site

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide LOCATION Nationwide automotive ...

United Rentals

Service Writer

Stamford, CT · On-site

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals

Service Writer

Stamford, CT · On-site

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals - French

Service Writer

Stamford, CT · On-site

  • Medical

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals

Service Writer

Stamford, CT · On-site

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

United Rentals, Inc.

Service Writer

Stamford, CT · On-site

  • PTO

As a Service Writer, you will be responsible for service and maintenance related administrative duties. These duties include but are not limited to work order completion, technician time tracking ...

Car Guys

Automotive Service Writer

Staten Island, NY · On-site

Automotive Service Advisor / Service Writer / Service Consultant Nationwide automotive service advisor opportunities with dealerships and automotive groups Full-Time High Pay + Commission + Bonuses ...

2-J S Auto Repair LLC

Automotive Service Writer

Matawan, NJ · On-site

$75K - $125K/yr

  • Medical

  • Retirement

  • PTO

Competitive Compensation Job Summary We are seeking an experienced Automotive Service Writer, with exceptional sales knowledge to join our team. In this role, you will assess customers concerns and ...

JAB Automotive

Be Seen First

Part-Time Auto Repair Service Writer

Woodbridge, NJ · On-site

$25 - $28/hr

We're looking for a friendly, organized, and dependable Part-Time Auto Service Writer to join our busy family-owned auto repair shop. Schedule - Monday-Friday: 3:00 PM - 6:30 PM - Every other ...

Writer

Software engineer, agents

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our ... Design, implement, and maintain scalable, secure agent-driven services and systems that ...

Writer

Software engineer, agents

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our ... Design, implement, and maintain scalable, secure agent-driven services and systems that ...

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Showing results 1-20

All JobsService Writer JobsService Writer Jobs in New York

Service Writer information

See New York salary details

$12

$26

$46

How much do service writer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service writer in New York is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $30.53 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

What are the most commonly searched types of Service Writer jobs in New York?

The most popular types of Service Writer jobs in New York are:

What are popular job titles related to Service Writer jobs in New York?

For Service Writer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Service Writer jobs in New York look for?

The top searched job categories for Service Writer jobs in New York are:

What cities in New York are hiring for Service Writer jobs?

Cities in New York with the most Service Writer job openings:

What are popular job titles related to Service Writer jobs in NY?

For Service Writer jobs in NY, the most frequently searched job titles are:

Service Writer jobs near you
Infographic showing various Service Writer job openings in New York as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $55,270 per year, or $26.6 per hour.

Service Writer

GNB Auto Repair Inc.

Queens, NY

Full-time

Re-posted 24 days ago

Job description

Company Description

We are an automotive service and repair shop specializing in general automotive repair. We are a small, but very busy shop and we focus heavily on providing top quality repair and great customer service.

Job Description


Our company is looking for an experienced, career-minded, responsible and honest service writer to join our team, Our Service Writer will have the responsibility of taking the client(s) through the entire repair process, starting with greeting the client(s), to keeping them informed on the status of their vehicle, and ensuring their satisfaction before they leave our facility. You must also be able to create repair orders as per services requested by our clients and be able to thoroughly explain estimates/charges. Customer skills, personal appearance, and mechanical knowledge are a must.

Responsibilities will include:

  • Scheduling service appointments
  • Writing repair orders and obtaining customer email addresses for better communication
  • Referring to our shop management maintenance guide to advise customers of upcoming services needed
  • Working with the manager to distribute the work to the proper technician
  • Reviewing and advising customer of the issues found during our Autovitals digital inspection 
  • Properly and accurately write estimates  
  • Getting customer approval to do additional work and thoroughly explain the work being performed 
  • Keep all incoming parts invoices organized for each vehicle being repaired
  • Properly and thoroughly review invoices prior to vehicle delivery and advise customers of completion.




Qualifications



  • Capable of managing multiple tasks and adapting to change easily.
  • Ability to keep a positive attitude.
  • Must have the ability to converse well with guests, excellent phone etiquette, and writing skills.
  • Strong work ethic, high level of responsibility with strong attention to detail.
  • Must work well with others and be a team player.
  • Must have a valid drivers license.
  • Must have strong computer skills and able to navigate an Ipad.
  • Fast learner willing to improve and follow our process.
  • Must have minimum 2 years experience with references upon request.



Additional Information

Our shop is part of the NAPA AutoCare Center network, we are committed to the highest quality of customer service. We hope to find a service writer that shares the same vision of our company.

This service writer position offers the opportunity to showcase your automotive experience, sales talent, customer service skills, and to advance your career in the automotive field.

Do you have what is needed to be a part of the GNB team?





Apply