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Service Writer Jobs in Oneonta, NY (NOW HIRING)

Sherwin-Williams

Customer Service Specialist

Oneonta, NY · On-site

$17.75 - $23.50/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... Ability to read, write, comprehend, and communicate in more than one language * Ability to read ...

Byrne Dairy and Deli

Food Service Manager

Norwich, NY · On-site

It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Food Service Managers work a minimum of 45 hours weekly. * High School ...

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All JobsService Writer JobsService Writer Jobs in Oneonta, NY

Service Writer information

See Oneonta, NY salary details

$12

$25

$44

How much do service writer jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for service writer in Oneonta, NY is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $29.04 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs

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The top searched job categories for Service Writer jobs in Oneonta, NY are:

What cities near Oneonta, NY are hiring for Service Writer jobs?

Cities near Oneonta, NY with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Oneonta, NY as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,646 per year, or $25.3 per hour.

Environmental Service Aide

NY United Health Services

Walton, NY • On-site

$17.05 - $22.17/hr

Full-time

Re-posted 24 days ago

Job description

Position OverviewThe Environmental Service Aide is responsible to maintain an assigned area in a clean, safe and sanitary condition by following prescribed cleaning techniques. The Environmental Service Aide is also responsible for following all prescribed safety standards.

Primary Department, Division, or Unit:

Environmental Services, UHS Delaware Valley Hospital

Primary Work Shift:

Rotational

Regular Scheduled Weekly Hours:

0

Compensation Range:

$17.05 - $22.17 per hour, depending on experience

This position is not eligible for benefits.

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Education/Experience

Minimum Required:

  • Ability to comprehend and follow oral and/or written instructions in order to follow and identify precautions, hazardous material labeling, and other safety related written materials.

Preferred:

  • High School Diploma or equivalent. One to two years housekeeping/environmental services and floor care experience.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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