Dispatch service technicians, drivers, or mobile units based on customer needs and job priority * Coordinate communication between customers, technicians, and shop personnel * Monitor job progress ...
Dispatch service technicians, drivers, or mobile units based on customer needs and job priority * Coordinate communication between customers, technicians, and shop personnel * Monitor job progress ...
Dispatch service technicians, drivers, or mobile units based on customer needs and job priority * Coordinate communication between customers, technicians, and shop personnel * Monitor job progress ...
Dispatch service technicians, drivers, or mobile units based on customer needs and job priority * Coordinate communication between customers, technicians, and shop personnel * Monitor job progress ...
Dispatch service technicians, drivers, or mobile units based on customer needs and job priority * Coordinate communication between customers, technicians, and shop personnel * Monitor job progress ...
Quick apply
Dispatch service technicians, drivers, or mobile units based on customer needs and job priority * Coordinate communication between customers, technicians, and shop personnel * Monitor job progress ...
Rental and Repair Service Writer
Saint Louis, MO · On-site
$22 - $26/hr
HOW YOU WILL MAKE A DIFFERENCEThe Service Writer assembles welding machines in accordance with manufacturer safety standards, responds to customer calls, and delivers courteous, professional service ...
Quick apply
Rental and Repair Service Writer
Saint Louis, MO · On-site
$22 - $26/hr
HOW YOU WILL MAKE A DIFFERENCEThe Service Writer assembles welding machines in accordance with manufacturer safety standards, responds to customer calls, and delivers courteous, professional service ...
HOW YOU WILL MAKE A DIFFERENCE The Service Writer assembles welding machines in accordance with manufacturer safety standards, responds to customer calls, and delivers courteous, professional service ...
HOW YOU WILL MAKE A DIFFERENCE The Service Writer assembles welding machines in accordance with manufacturer safety standards, responds to customer calls, and delivers courteous, professional service ...
Be Seen First
Service writer/estimator for automobile repair shop
Saint Louis, MO · On-site
$50K - $65K/mo
Louis Auto and Truck Repair is looking for a service writer/estimator for a very busy shop. Mechanical background a must. Looking for a motivated personality. Monday through Thursday 7:30- 5:00 ...
New
Quick apply
Be Seen First
Service writer/estimator for automobile repair shop
Saint Louis, MO · On-site
$50K - $65K/mo
Louis Auto and Truck Repair is looking for a service writer/estimator for a very busy shop. Mechanical background a must. Looking for a motivated personality. Monday through Thursday 7:30- 5:00 ...
New
Rental and Repair Service Writer
Saint Louis, MO · On-site
$22 - $26/hr
HOW YOU WILL MAKE A DIFFERENCE The Service Writer assembles welding machines in accordance with manufacturer safety standards, responds to customer calls, and delivers courteous, professional service ...
Rental and Repair Service Writer
Saint Louis, MO · On-site
$22 - $26/hr
HOW YOU WILL MAKE A DIFFERENCE The Service Writer assembles welding machines in accordance with manufacturer safety standards, responds to customer calls, and delivers courteous, professional service ...
Automotive Assistant Manager / Service Writer
Columbia, MO · On-site
$850/wk
We are looking for a automotive assistant manager/service writer to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts ...
Automotive Assistant Manager / Service Writer
Columbia, MO · On-site
$850/wk
We are looking for a automotive assistant manager/service writer to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts ...
Auto Care Center Service Writer
Marshfield, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Marshfield, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Service Advisor / Writer
$48K - $95K/yr
Who This Is a Good Fit For Someone with prior automotive service advisor or writer experience preferred. Strong communication skills, organization, and follow through matter more than scripts. You ...
Service Advisor / Writer
$48K - $95K/yr
Who This Is a Good Fit For Someone with prior automotive service advisor or writer experience preferred. Strong communication skills, organization, and follow through matter more than scripts. You ...
Auto Care Center Service Writer
Sikeston, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Sikeston, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Desloge, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Desloge, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
High Ridge, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
High Ridge, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Carthage, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Carthage, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Saint Louis, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Saint Louis, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
O Fallon, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
O Fallon, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Wentzville, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Wentzville, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Festus, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Festus, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Lebanon, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Lebanon, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Springfield, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Auto Care Center Service Writer
Springfield, MO · On-site
$15 - $28/hr
... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...
Service Writer information
See Missouri salary details
$11.05 - $13.67
7% of jobs
$13.67 - $16.30
11% of jobs
$17.01 is the 25th percentile. Wages below this are outliers.
$16.30 - $18.92
24% of jobs
The median wage is $20.15 / hr.
$18.92 - $21.54
16% of jobs
$21.54 - $24.17
14% of jobs
$24.74 is the 75th percentile. Wages above this are outliers.
$24.17 - $26.79
8% of jobs
$26.79 - $29.41
7% of jobs
$29.41 - $32.04
4% of jobs
$32.04 - $34.66
3% of jobs
$34.66 - $37.29
2% of jobs
$37.29 - $39.91
2% of jobs
$11
$22
$39
How much do service writer jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for service writer in Missouri is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.15 per hour, depending on experience, location, and employer.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
Can you be a service writer with no experience?
Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.
What qualifications do you need to be a service writer?
A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What are popular job titles related to Service Writer jobs in Missouri?
For Service Writer jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Missouri look for?
The top searched job categories for Service Writer jobs in Missouri are:
What cities in Missouri are hiring for Service Writer jobs?
Cities in Missouri with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in MO?
For Service Writer jobs in MO, the most frequently searched job titles are:
Other
Retirement, PTO
Re-posted 22 days ago
Southern Tire Mart rating
6.5
Based on 108 frontline employees who took The Breakroom Quiz
250th of 733 rated retailers
Job description
Key Responsibilities
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Greet customers in person and over the phone in a professional manner
- Assist customers with parts, service requests, scheduling, and general inquiries
- Prepare work orders, invoices, and service documentation accurately
- Dispatch service technicians, drivers, or mobile units based on customer needs and job priority
- Coordinate communication between customers, technicians, and shop personnel
- Monitor job progress and provide updates to customers as needed
- Support counter sales by identifying customer needs and recommending appropriate products or services
- Handle cash, credit card transactions, and other payment processing as needed
- Maintain organized records of service calls, sales tickets, and dispatch activity
- Help keep the front office and counter area clean, organized, and professional
- Previous customer service, dispatch, counter sales, or administrative experience preferred
- Strong communication and multitasking skills
- Basic computer skills and ability to learn shop management or point of sale systems
- Strong attention to detail and accuracy
- Ability to work well in a fast-paced environment
- Professional attitude and dependable work ethic
- Knowledge of tires, automotive service, or commercial service operations is a plus
- Ability to sit, stand, and move throughout the workday
- Ability to occasionally lift up to 25 pounds
- Ability to work in an office and shop environment
- Competitive pay
- Benefits package available
- Paid time off
- 401(k) with company match
- Opportunities for growth and advancement
- Team-oriented work environment
- #1 Commercial Tire Dealer in the U.S. since 2008
- #1 Truck Retreader in North America since 2007
- #1 North America Commercial Tire Dealer since 2012
- Family-owned company with a culture of service excellence
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What Southern Tire Mart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Southern Tire Mart
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
10,000+ Employees
Headquarters location
Columbia, MS, US
Year founded
1973