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Service Writer Jobs in Missouri (NOW HIRING)

S&H Farm Supply, Inc.

Service Writer

Lebanon, MO

Service Writer Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers ...

S&H Farm Supply, Inc.

Service Writer

Lebanon, MO · On-site

Service Writer Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers ...

S&H Farm Supply, Inc.

Service Writer

Joplin, MO

Service Writer Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers ...

S&H Farm Supply, Inc.

Service Writer

Joplin, MO · On-site

Service Writer Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers ...

S&H Farm Supply, Inc.

Service Writer

Joplin, MO · On-site

Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service ...

New

S&H Farm Supply, Inc.

Service Writer

Lebanon, MO · On-site

Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service ...

Ed Morse Automotive Group

Service Writer

Moberly, MO · On-site

We are currently seeking a Service Writer to join our team. * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to provide customer ...

Ed Morse Automotive Group

Service Writer

Moberly, MO · On-site

We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to ...

Deutz

Service Writer

Kansas City, MO · On-site

Service Writer Location: DPC - Midwest North Kansas City Working hours: 40-60 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development ...

Parallel Ag

Service Writer

Marshall, MO

The Service Writer position assists the Service Manager with the administrative portion of customer service care within the service department. This position is responsible for ensuring the accuracy ...

EquipmentShare

Service Writer

Saint Louis, MO

Service Writers are responsible for scheduling rentals and maintaining customer service standards with customers. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working ...

Car Guys Inc.

Automotive Service Writer

Columbia, MO

$45K - $91K/yr

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

EquipmentShare

Service Writer

Saint Louis, MO · On-site

We're hiring a Service Writer at our rental facility in St. Louis, MO, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

FleetPride, Inc.

Service Writer

Saint Joseph, MO · On-site

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

Masters Transportation

Lead Service Writer

Kansas City, MO · On-site

$55K - $65K/yr

The Lead Service Writer serves as the primary liaison between customers and the service department, ensuring that vehicle concerns are accurately assessed, documented, and communicated to technicians.

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All JobsService Writer JobsService Writer Jobs in Missouri

Service Writer information

See Missouri salary details

$11

$22

$39

How much do service writer jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for service writer in Missouri is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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What job categories do people searching Service Writer jobs in Missouri look for? The top searched job categories for Service Writer jobs in Missouri are:
What cities in Missouri are hiring for Service Writer jobs? Cities in Missouri with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in MO? For Service Writer jobs in MO, the most frequently searched job titles are:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,387 per year, or $22.8 per hour.
Service Writer

Service Writer

S&H Farm Supply, Inc.

Lebanon, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Service Writer
Service Writer
We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service appointments, and creating work orders for our technicians.
Responsibilities:
  • Communicate with customers to understand their service needs
  • Schedule service appointments and ensure timely completion of work
  • Create work orders for technicians and ensure accuracy of information
  • Communicate with technicians to ensure that they have all necessary information to complete the job
  • Work closely with the service team to ensure that all work is completed on time and to the highest quality standards
  • Provide estimates for service work and communicate with customers regarding pricing and timeframes
  • Communicate with customers throughout the service process, keeping them informed of any changes or updates
  • Provide exceptional customer service, ensuring that all customers are satisfied with their experience
  • Handle customer complaints and issues in a professional and timely manner
  • Follow up with customers to ensure that they are satisfied with the service they received
  • Maintain accurate records of service work and customer interactions
  • Collaborate with technicians and other team members to ensure efficient service operations
  • Stay up-to-date on industry trends and new technologies
Qualifications:
  • Prior experience in a service writer or customer service role preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficient in Microsoft Office and other computer applications
  • Valid driver's license
Benefits:
  • Company pays 100% of employee only health insurance
  • 7 paid holidays
  • 401K retirement plan with a company match up to 3%
  • Company paid $15,000 life insurance policy
  • Yearend bonus
  • Weekly direct deposit pay
  • No waiting period for paid time off
  • Vision
  • Dental
  • Voluntary life insurance
  • Short term disability
  • Incentive program
Some Saturdays will be required, occasional overtime should be expected. Must be able to pass pre-employment drug screen, MVR and background check. Come join the S&H Team today! Apply online.

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