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Service Writer Jobs in Missouri (NOW HIRING)

S&H Farm Supply, Inc.

Service Writer

Joplin, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Writer We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service ...

Ed Morse Automotive

Service Writer

Moberly, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Writer Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive ...

DEUTZ Americas

Service Writer

Kansas City, MO · On-site

$25 - $28/hr

Service Writer Location: DPC - Midwest North Kansas City DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

DEUTZ Americas

Service Writer

Kansas City, MO

$25 - $28/hr

Service Writer Location: DPC - Midwest North Kansas City DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

Ed Morse Automotive Group

Service Writer

Moberly, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to ...

ED Morse Auto

Service Writer

Moberly, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to ...

Ed Morse Automotive Group

Service Writer

Moberly, MO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Service Writer to join our team. * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to provide customer ...

Ed Morse Automotive Group

Service Writer

Moberly, MO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a Service Writer to join our team. Responsibilities * Answering phone calls, providing price quotes and other information regarding both parts & service * The goal is to ...

DEUTZ

Service Writer

Kansas City, MO · On-site

Service Writer Location: DPC - Midwest North Kansas City Working hours: 40-60 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development ...

Deutz

Service Writer

Kansas City, MO · On-site

Service Writer Location: DPC - Midwest North Kansas City Working hours: 40-60 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development ...

Southern Tire Mart at Pilot

Service Writer

Matthews, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

Southern Tire Mart

Service Writer

Kearney, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

New

Southern Tire Mart at Pilot

Service Writer

Kearney, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

Car Guys Inc.

Automotive Service Writer

Columbia, MO

$45K - $91K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Automotive service advisor, Automotive Service writer, Automotive dealership service writer, Automotive dealership service advisor, Auto service writer, auto service advisor, auto advisor, auto ...

Car Guys

Automotive Service Writer

Columbia, MO · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Automotive Service Writer CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships ...

Master's Transportation

Lead Service Writer

Kansas City, MO · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Lead Service Writer serves as the primary liaison between customers and the service department, ensuring that vehicle concerns are accurately assessed, documented, and communicated to technicians.

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Showing results 1-20

All JobsService Writer JobsService Writer Jobs in Missouri

Service Writer information

See Missouri salary details

$11

$22

$39

How much do service writer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for service writer in Missouri is $22.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Missouri as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,387 per year, or $22.8 per hour.

Service Writer

S&H Farm Supply, Inc.

Joplin, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Service Writer
We are seeking a highly organized and detail-oriented Service Writer to join our team. The Service Writer will be responsible for communicating with customers, scheduling service appointments, and creating work orders for our technicians.
Responsibilities:
  • Communicate with customers to understand their service needs
  • Schedule service appointments and ensure timely completion of work
  • Create work orders for technicians and ensure accuracy of information
  • Communicate with technicians to ensure that they have all necessary information to complete the job
  • Work closely with the service team to ensure that all work is completed on time and to the highest quality standards
  • Provide estimates for service work and communicate with customers regarding pricing and timeframes
  • Communicate with customers throughout the service process, keeping them informed of any changes or updates
  • Provide exceptional customer service, ensuring that all customers are satisfied with their experience
  • Handle customer complaints and issues in a professional and timely manner
  • Follow up with customers to ensure that they are satisfied with the service they received
  • Maintain accurate records of service work and customer interactions
  • Collaborate with technicians and other team members to ensure efficient service operations
  • Stay up-to-date on industry trends and new technologies
Qualifications:
  • Prior experience in a service writer or customer service role preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficient in Microsoft Office and other computer applications
  • Valid driver's license
Benefits:
  • Company pays 100% of employee only health insurance
  •  7 paid holidays
  • 401K retirement plan with a company match up to 3%
  • Company paid $15,000 life insurance policy
  • Yearend bonus
  • Weekly direct deposit pay
  • No waiting period for paid time off
  • Vision
  • Dental
  • Voluntary life insurance
  • Short term disability
  • Incentive program
Some Saturdays will be required, occasional overtime should be expected. Must be able to pass pre-employment drug screen, MVR and background check. Come join the S amp;H Team today! Apply online.

Apply