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Service Writer Jobs in Colorado (NOW HIRING)

Transwest Inc

Service Writer

Frederick, CO

$24 - $32/hr

Description The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or ...

Transwest

Service Writer

Frederick, CO · On-site

$24 - $33/hr

Job Type Full-time Description The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new ...

Transwest

Service Writer

Erie, CO · On-site

$24 - $32/hr

The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or replacement parts ...

Welch Equipment Company

Service Writer

Denver, CO · On-site

$25 - $31/hr

Compensation Range: $25.00 - $31.00 / hour depending on experience Brief Position Description (Job Summary) The Service Writer is responsible for preparing accurate, timely repair estimates ...

Welch Equipment

Service Writer

Denver, CO

$25 - $31/hr

Compensation Range: $25.00 - $31.00 / hour depending on experience Brief Position Description (Job Summary) The Service Writer is responsible for preparing accurate, timely repair estimates ...

Welch Equipment

Service Writer

Denver, CO

$25 - $31/hr

Excellent customer service skills and mindset * Ability to organize and manage multiple priorities, with attention to detail * Solid communication skills, both verbal and written. * Experience with ...

Colorado Car Care Center

Be Seen First

Automotive Service Writer

Aurora, CO · On-site

$20/hr

Job Summary The Automotive Service Writer serves as the primary liaison between customers and the service technicians. This role involves greeting customers, documenting vehicle concerns, preparing ...

Emich Chevrolet

Automotive Service Writer

Lakewood, CO · On-site

$50K - $120K/yr

Service Writer - Emich Chevrolet Job Summary We are seeking a motivated and customer-focused Service Writer to join our team at Emich Chevrolet! The ideal candidate will have prior automotive service ...

Emich Chevrolet

Automotive Service Writer

Denver, CO

$50K - $120K/yr

Service Writer - Emich Chevrolet Job Summary We are seeking a motivated and customer-focused Service Writer to join our team at Emich Chevrolet! The ideal candidate will have prior automotive service ...

Emich Chevrolet

Automotive Service Writer

Lakewood, CO · On-site

$50K - $120K/yr

Service Writer - Emich Chevrolet Job Summary We are seeking a motivated and customer-focused Service Writer to join our team at Emich Chevrolet! The ideal candidate will have prior automotive service ...

BURNCO Rock Products Ltd

Service Writer

Windsor, CO

$30 - $34/hr

Must be able to provide premier customer service to internal/external customers including vendors * Strong organization and attention to details skills, able to take initiative and multitask

Emich Chevrolet

Automotive Service Writer

Lakewood, CO

$50K - $120K/yr

Service Writer - Emich Chevrolet Job Summary We are seeking a motivated and customer-focused Service Writer to join our team at Emich Chevrolet! The ideal candidate will have prior automotive service ...

Burnco Colorado Llc

Service Writer

Windsor, CO · On-site

$30 - $34/hr

Must be able to provide premier customer service to internal/external customers including vendors * Strong organization and attention to details skills, able to take initiative and multitask

BURNCO Rock Products Ltd

Service Writer

Windsor, CO · On-site

$30 - $34/hr

Must be able to provide premier customer service to internal/external customers including vendors * Strong organization and attention to details skills, able to take initiative and multitask

Archuleta County

Fleet Service Writer

Pagosa Springs, CO · On-site

$22.95 - $34.06/hr

Ability to read and understand written documents, technical service manuals, and related materials and gauges as required for the performance of the job. Requires hearing for warning signals, radios ...

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Service Writer information

See Colorado salary details

$12

$25

$44

How much do service writer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for service writer in Colorado is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

What jobs pay 10,000 a month without a degree?

A Service Writer typically earns between $3,000 and $6,000 per month, depending on experience and location, and usually requires strong communication skills and automotive knowledge. Jobs that pay $10,000 a month without a degree often include sales roles, real estate agents, skilled trades like electricians or plumbers, and certain entrepreneurial ventures, which rely on experience, certifications, or commissions rather than formal education.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, depending on the employer. Compensation structures can vary by dealership or service center, and strong communication and sales skills are often important for earning incentives.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What is the hardest job at a car dealership?

The service writer role at a car dealership can be challenging due to the need to manage customer expectations, coordinate repairs with technicians, and handle high-pressure situations. It requires strong communication skills, organization, and the ability to work under tight deadlines. The job often involves multitasking and maintaining customer satisfaction in a fast-paced environment.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and an auto repair shop, documenting vehicle issues, estimating repair costs, and communicating service progress. They coordinate with technicians, prepare work orders, and ensure customer satisfaction throughout the service process.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
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Service Writer jobs near you

Service Writer

Douglas Truck & Equipment LLC

Denver, CO • On-site

Full-time

Posted 6 days ago

Job description

About the Role:

The Service Writer plays a critical role in the automotive service department by acting as the primary liaison between customers and the service technicians. This position is responsible for accurately diagnosing customer concerns, preparing detailed repair orders, and ensuring clear communication throughout the service process. The Service Writer must manage customer expectations, provide timely updates, and facilitate a smooth workflow to maximize customer satisfaction and operational efficiency. By coordinating service schedules and maintaining detailed records, the Service Writer helps optimize shop productivity and supports the overall business objectives. Ultimately, this role ensures that customers receive high-quality service experiences that foster loyalty and repeat business.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in the commercial truck repair industry.
  • Basic knowledge of mechanical systems and terminology.
  • Strong communication and interpersonal skills.
  • Proficiency with computer systems and service management software.

Preferred Qualifications:

  • Experience using dealership management systems (Karmak experience preferred).
  • Familiarity with truck parts and inventory management.
  • Ability to read and interpret repair orders and technical manuals.
  • Bilingual abilities to assist a diverse customer base.

Responsibilities:

  • Greet customers promptly and courteously, listening carefully to their vehicle concerns and service needs.
  • Document customer issues and vehicle information accurately to create detailed service orders for technicians.
  • Communicate effectively with service technicians to understand repair requirements and timelines.
  • Provide customers with clear explanations of recommended services, pricing, and estimated completion times.
  • Update customers regularly on the status of their vehicle repairs and address any questions or concerns.
  • Coordinate service appointments and manage workflow to ensure timely completion of repairs.
  • Maintain accurate records of all service transactions, parts used, and customer communications
  • Handle customer complaints professionally and work towards satisfactory resolutions.
  • Promote additional services and maintenance packages that benefit the customer and the business.

Skills:

The Service Writer utilizes strong communication skills daily to clearly convey technical information between customers and technicians, ensuring mutual understanding. Organizational skills are essential for managing multiple service orders, scheduling appointments, and maintaining accurate records. Problem-solving abilities help address customer concerns and resolve conflicts efficiently. Proficiency with computer software enables the Service Writer to input data accurately, track service progress, and generate reports. Additionally, knowledge of automotive systems supports the ability to explain repair needs and recommend appropriate services, enhancing customer trust and satisfaction.


Pay:

Negotiable / based on experience and abilities