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Service Writer Jobs in Colorado (NOW HIRING)

Boyer Trucks, A Transwest Company

Service Writer

Brighton, CO · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Writer The Service Writer acts as the liaison between the customer and Transwest when service is required. By providing one consistent source of information for the client, mechanics and shop ...

Boyer Trucks, A Transwest Company

Service Writer

Frederick, CO · On-site

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Writer The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or ...

Transwest

Service Writer

Brighton, CO · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Writer acts as the liaison between the customer and Transwest when service is required. By providing one consistent source of information for the client, mechanics and shop foreman are ...

Transwest Inc

Service Writer

Brighton, CO · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Service Writer acts as the liaison between the customer and Transwest when service is required. By providing one consistent source of information for the client, mechanics and shop ...

Transwest

Service Writer

Brighton, CO · On-site

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Writer acts as the liaison between the customer and Transwest when service is required. By providing one consistent source of information for the client, mechanics and shop foreman are ...

Transwest

Service Writer

Erie, CO · On-site

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or replacement parts ...

Transwest

Service Writer

Frederick, CO · On-site

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new ...

Transwest Inc

Service Writer

Frederick, CO

$24 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or ...

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a detail-oriented Service Writer to join our team. In this role, you will be responsible for managing customer service requests, communicating with customers, providing ...

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a detail-oriented Service Writer to join our team. In this role, you will be responsible for managing customer service requests, communicating with customers, providing ...

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a detail-oriented Service Writer to join our team. In this role, you will be responsible for managing customer service requests, communicating with customers, providing ...

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a detail-oriented Service Writer to join our team. In this role, you will be responsible for managing customer service requests, communicating with customers, providing ...

Wagner Equipment Co.

Service Writer

Grand Junction, CO · On-site

$26.08 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans The Service Writer is responsible for scheduling and ...

Wagner Equipment Co.

Service Writer

Grand Junction, CO · On-site

$26.08 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans The Service Writer is responsible for scheduling and ...

Wagner Equipment

Service Writer

Grand Junction, CO · On-site

$26.08 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Service Writer is responsible for scheduling and coordinating all service work and parts order entry for machine repairs in a manner that reflects the company's vision of working as "One ...

ROTH Socialhouse

Automotive Service Writer

Colorado Springs, CO · On-site

$42K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Writer Join our dynamic team at Phil Long KIA as a Full-Time Automotive Service Writer in beautiful Colorado Springs, CO! This onsite role offers an exciting opportunity to connect ...

Phil Long KIA

Automotive Service Writer

Colorado Springs, CO · On-site

$42K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join our dynamic team at Phil Long KIA as a Full-Time Automotive Service Writer in beautiful Colorado Springs, CO! This onsite role offers an exciting opportunity to connect directly with customers ...

Colorado Car Care Center

Be Seen First

Automotive Service Writer

Aurora, CO · On-site

$20/hr

  • PTO

Job Summary The Automotive Service Writer serves as the primary liaison between customers and the service technicians. This role involves greeting customers, documenting vehicle concerns, preparing ...

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All JobsService Writer JobsService Writer Jobs in Colorado

Service Writer information

See Colorado salary details

$12

$25

$44

How much do service writer jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service writer in Colorado is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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What job categories do people searching Service Writer jobs in Colorado look for? The top searched job categories for Service Writer jobs in Colorado are:
What cities in Colorado are hiring for Service Writer jobs? Cities in Colorado with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in CO? For Service Writer jobs in CO, the most frequently searched job titles are:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,122 per year, or $25.5 per hour.

Service Writer

Douglas Truck & Equipment LLC

Denver, CO • On-site

Full-time

Re-posted 9 days ago

Job description

About the Role:

The Service Writer plays a critical role in the automotive service department by acting as the primary liaison between customers and the service technicians. This position is responsible for accurately diagnosing customer concerns, preparing detailed repair orders, and ensuring clear communication throughout the service process. The Service Writer must manage customer expectations, provide timely updates, and facilitate a smooth workflow to maximize customer satisfaction and operational efficiency. By coordinating service schedules and maintaining detailed records, the Service Writer helps optimize shop productivity and supports the overall business objectives. Ultimately, this role ensures that customers receive high-quality service experiences that foster loyalty and repeat business.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in the commercial truck repair industry.
  • Basic knowledge of mechanical systems and terminology.
  • Strong communication and interpersonal skills.
  • Proficiency with computer systems and service management software.

Preferred Qualifications:

  • Experience using dealership management systems (Karmak experience preferred).
  • Familiarity with truck parts and inventory management.
  • Ability to read and interpret repair orders and technical manuals.
  • Bilingual abilities to assist a diverse customer base.

Responsibilities:

  • Greet customers promptly and courteously, listening carefully to their vehicle concerns and service needs.
  • Document customer issues and vehicle information accurately to create detailed service orders for technicians.
  • Communicate effectively with service technicians to understand repair requirements and timelines.
  • Provide customers with clear explanations of recommended services, pricing, and estimated completion times.
  • Update customers regularly on the status of their vehicle repairs and address any questions or concerns.
  • Coordinate service appointments and manage workflow to ensure timely completion of repairs.
  • Maintain accurate records of all service transactions, parts used, and customer communications
  • Handle customer complaints professionally and work towards satisfactory resolutions.
  • Promote additional services and maintenance packages that benefit the customer and the business.

Skills:

The Service Writer utilizes strong communication skills daily to clearly convey technical information between customers and technicians, ensuring mutual understanding. Organizational skills are essential for managing multiple service orders, scheduling appointments, and maintaining accurate records. Problem-solving abilities help address customer concerns and resolve conflicts efficiently. Proficiency with computer software enables the Service Writer to input data accurately, track service progress, and generate reports. Additionally, knowledge of automotive systems supports the ability to explain repair needs and recommend appropriate services, enhancing customer trust and satisfaction.


Pay:

Negotiable / based on experience and abilities