Service Transition Manager Jobs (NOW HIRING)

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Position Overview
The Facilities Transition Manager is responsible for managing the efficient planning, scheduling, and implementation of Last Day of Business (LDOB) and First Day of Business (FDOB) projects. This role provides strategic direction to operations teams while ensuring seamless transitions during facility decommissioning and activation phases. The position requires expertise in building systems, strong client relationship management, and the ability to coordinate cross-functional teams to deliver successful project outcomes.
Primary Responsibilities
Project Management & Planning

• Serve as the primary point of accountability for LDOB/FDOB project execution
• Develop comprehensive project plans, establish timelines, and coordinate stakeholder engagement
• Manage project scope, resources, and risk mitigation strategies to achieve client objectives

Strategic Leadership & Team Coordination

• Provide strategic direction and guidance to operations teams engaged in LDOB/FDOB projects
• Facilitate collaboration between maintenance teams, engineering staff, and external vendors
• Establish clear communication channels and accountability structures to drive team performance

Building Systems & Technical Oversight

• Demonstrate comprehensive understanding of engineering design and operational aspects of building systems and equipment
• Oversee engagement of operations and maintenance teams for all Life Safety, Mechanical, Electrical, Plumbing, HVAC, and Building Management Systems during LDOB/FDOB transitions
• Ensure building systems are properly maintained, tested, and commissioned according to specifications and regulatory requirements

Safety & Compliance Management

• Ensure strict adherence to all JLL and client safety procedures throughout project execution
• Verify that employees are trained in pertinent procedures, safety principles, and processes specific to LDOB/FDOB sites
• Maintain documentation of safety protocols and conduct regular reviews to ensure compliance with industry standards and regulatory requirements

Financial Management & Optimization

• Identify and implement cost savings opportunities within the decommissioning and new portfolio building programs
• Review proposed project plans and budgets, providing recommendations for resource optimization
• Track project expenditures against approved budgets and report variances with corrective action plans

Client Relationship Management

• Develop and maintain positive client relationships through due diligence, proactive communication, and responsive service delivery
• Establish strong partnerships with clients and internal departments through demonstrated trust, consistent actions, and measurable results

Process Improvement & Innovation

• Review and address all outstanding gaps in current processes and procedures
• Drive innovation initiatives to maximize resource utilization and project results
• Develop best practices and standard operating procedures for LDOB/FDOB transitions that can be replicated across the portfolio

Cross-Functional Collaboration

• Interface with BMS Engineering teams and all Technical Solutions & Services (TSS) and Integrated Facility Management (IFM) Subject Matter Experts regarding construction activities, tenant renovations, and capital projects
• Coordinate with various departments to ensure seamless integration of LDOB/FDOB activities with ongoing facility operations

Required Qualifications
Education & Experience

• Bachelor's degree in Engineering, Construction Management, Facilities Management, or related field
• Minimum 5-7 years of experience in project management, facility operations, or construction management
• Proven track record managing complex facility transition projects

Technical Skills

• Strong understanding of building systems including HVAC, electrical, plumbing, fire/life safety, and Building Management Systems
• Proficiency in project management software and tools
• Knowledge of relevant building codes, safety regulations, and industry standards

Core Competencies

• Exceptional organizational and time management abilities
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Demonstrated leadership and team coordination capabilities
• Financial acumen and budget management experience
• Client-focused mindset with relationship-building skills

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
87,000.00 - 114,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -Mountain View, CA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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