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Service Transition Manager Jobs (NOW HIRING)

Description The Transition Manager leads the planning, coordination, and execution of enterprise IT transition activities to ensure uninterrupted services and full operational capability at the ...

The Transition Manager is responsible for assisting the Director of Operations in planning ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Overview We are seeking a Transition Manager to join our proposal for the United States House of ... Solid expertise in IT systems, infrastructure, and services, with the ability to assess technical ...

Proven ability to manage complex IT projects, especially transitions, with a strong understanding ... Solid expertise in IT systems, infrastructure, and services, with the ability to assess technical ...

The Transition Manager leads the planning, coordination, and execution of enterprise IT transition activities to ensure uninterrupted services and full operational capability at the conclusion of the ...

Ensure the engagement team meets service level commitments upon completion of transition * Provide effective turnover to the engagement manager prior to the end of transition Requirements: * 10-15 ...

The Transition Manager is responsible for assisting the Director of Operations in planning ... Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract ...

Description The Transition Manager leads the planning, coordination, and execution of enterprise IT transition activities to ensure uninterrupted services and full operational capability at the ...

Description The Transition Manager leads the planning, coordination, and execution of enterprise IT transition activities to ensure uninterrupted services and full operational capability at the ...

Proven ability to manage complex IT projects, especially transitions, with a strong understanding ... Solid expertise in IT systems, infrastructure, and services, with the ability to assess technical ...

Prioritize strong service delivery and client relationships. * Manage client escalations and ensure timely resolution of issues during transition. * Oversee and ensure global team is delivering ...

... service. We live and breathe automation. We - more than 8,000 employees of the KNAPP Group in over ... WHAT YOU GET TO DO The Transition Manager oversees the planning, execution, and monitoring of ...

A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ... Outstanding Opportunity for a Care Transitions Manager for our Home Health Office in Cleveland, OH.

Proven ability to manage complex IT projects, especially transitions, with a strong understanding ... Solid expertise in IT systems, infrastructure, and services, with the ability to assess technical ...

Prioritize strong service delivery and client relationships. * Manage client escalations and ensure timely resolution of issues during transition. * Oversee and ensure global team is delivering ...

Prioritize strong service delivery and client relationships. * Manage client escalations and ensure timely resolution of issues during transition. * Oversee and ensure global team is delivering ...

Hands-on store management preparing for a transition in management position to another store or ... FastTrack Training Work-exercises during team members' introductory training Customer service ...

Hands-on store management preparing for a transition in management position to another store or ... FastTrack Training Work-exercises during team members' introductory training Customer service ...

Cybersecurity Transition Manager

Hanover, MD ยท On-site

$149K - $248K/yr

Lead and manage end-to-end cybersecurity transition programs, taking services and capabilities from project delivery into steady-state operations while maintaining the organization's security posture.

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Service Transition Manager information

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$33.5K

$74.7K

$123.5K

How much do service transition manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for service transition manager in the United States is $74,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $85,000.00 per year, depending on experience, location, and employer.

How much do transition managers make?

Transition managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. Senior or specialized transition managers with certifications like ITIL or PMP may earn higher salaries, especially in large organizations or complex projects.

What is the role of a service transition manager?

A Service Transition Manager oversees the process of transitioning new or changed IT services into live operation, ensuring minimal disruption and smooth deployment. They coordinate activities across teams, manage risks, and ensure that documentation, training, and testing are completed according to standards, often utilizing frameworks like ITIL.

What is the difference between Service Transition Manager vs Service Desk Analyst?

AspectService Transition ManagerService Desk Analyst
Required credentialsITIL certification, relevant IT service management experienceITIL foundation, basic IT support knowledge
Work environmentProject-based, involved in change and release managementHelp desk, frontline support, customer interaction
Employer and industry usageIT service providers, large organizations with complex IT servicesIT support centers, corporate IT departments

The Service Transition Manager focuses on managing the transition of new or changed IT services into live environments, requiring project management skills and ITIL knowledge. In contrast, the Service Desk Analyst provides frontline support to users, handling incidents and service requests. While both roles require ITIL certification, their responsibilities, work environments, and employer settings differ significantly.

What does a transition manager do?

A Service Transition Manager oversees the process of moving new or changed services into live operation within an organization. They coordinate activities such as planning, risk management, and communication to ensure smooth transitions, often using ITIL best practices and project management skills. Their role helps minimize service disruptions and ensures that transition objectives align with business goals.

What is the 3 month rule for jobs?

The 3 month rule for a Service Transition Manager typically refers to the expectation that new processes, systems, or service transitions should be evaluated within three months to ensure stability and effectiveness. This period allows for monitoring performance, addressing issues, and confirming that the transition meets organizational goals. It is a common timeframe for initial review and adjustment in project management and service delivery environments.
What cities are hiring for Service Transition Manager jobs? Cities with the most Service Transition Manager job openings:
What states have the most Service Transition Manager jobs? States with the most job openings for Service Transition Manager jobs include:
Infographic showing various Service Transition Manager job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $74,701 per year, or $35.9 per hour.
Transition Manager

Transition Manager

ActioNet

Rockville, MD โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Description
The Transition Manager leads the planning, coordination, and execution of enterprise IT transition activities to ensure uninterrupted services and full operational capability at the conclusion of the transition period. This role ensures seamless knowledge transfer, validated system configurations, operational readiness, and compliance with federal governance and security requirements.
ย 
Location: Rockville, MD
Salary:ย  155,000-195,000
Clearance:ย  Secret or L Clearance
ย 
Responsibilities:
Develop and execute the Transition Management Plan coordinating staffing, knowledge transfer, asset validation, configuration baseline review, and operational readiness activities across infrastructure, network, Microsoft 365, Identity and Access Management, cybersecurity, monitoring, and cloud support functions while ensuring no degradation of SLA performance during the transition period
Direct and oversee validation of operational control of enterprise systems including Active Directory and Microsoft Entra ID, Microsoft 365 tenant services, VMware virtual infrastructure, WAN/MPLS connectivity, enterprise storage platforms, backup and recovery operations, ITSM workflows, and SIEM integrations to confirm configuration accuracy and service continuity prior to steady-state acceptance
Serve as primary executive transition authority with customer stakeholders and contracting representatives to provide transition status briefings, risk and issue updates, mitigation plans, and readiness documentation supporting formal acceptance of full operational capability
Oversee validation of cybersecurity control implementation alignment with applicable industry and federal security frameworks, ensuring privileged access controls, patch compliance posture, vulnerability remediation tracking, and monitoring coverage are fully documented and audit-ready
Produce transition status reports, configuration validation documentation, risk logs, knowledge transfer artifacts, and operational readiness certification packages for stakeholder review and approval
ย 
Requirements
Bachelor's Degree; 12+ years relevant experience; experience managing lifecycle of complex technology infrastructure projects; oversee planning, execution, monitoring, and close-out; coordinate multidisciplinary teams; develop and oversee roadmap implementation; provide innovative solutions supporting enterprise objectives.
Masters + 10yrs, or Associates +14yrs of relevant experience may be substituted.ย 
Experience managing enterprise IT operations programs supporting 24x7 environments
Knowledge of SLA performance tracking, risk management frameworks, and executive reporting methodologies
Experience overseeing ITSM performance reporting and service management analytics frameworks
Experience overseeing compliance with cybersecurity directives and vulnerability remediation processes
Knowledge of federal cloud adoption strategies and ICAM modernization initiatives
Required Certifications: PMP (Project Management Professional);ย 
Preferred Certificaiton: ITIL 4 Managing Professional
Clearance - SECRET OR L Clearance
ย 

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. ย  With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!ย 

Core Capabilities:ย 

  • Advanced and Managed IT Servicesย 
  • Agile Software Developmentย 
  • DevSecOpsย 
  • Cybersecurityย 
  • Health ITย 
  • C4ISR & SIGINTย 
  • Data Center Engineering & Operationsย 
  • Engineering & Installationย 

Why ActioNet?ย 

At ActioNet, our Passion for Quality is at the heart of everything we do:ย 

  • Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.ย 
  • Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.ย 
  • Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.ย 

ActioNet is proud to be named a Top Workplaceย for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.ย 

What's in It For You?ย 

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?ย 

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.ย ย 

Full-Time Employees are eligible to participate in our ActioNet's Benefits Program:ย 

  • Medical Insuranceย 
  • Vision Insuranceย 
  • Dental Insuranceย 
  • Life and AD&D Insuranceย 
  • 401(k) Savings Planย 
  • Education and Professional Trainingย 
  • Flexible Spending Accounts (FSA)ย 
  • Employee Referral and Merit Recognition Programsย 
  • Employee Assistance and Identity Theft Protectionย 
  • Paid Holidays: 11 per yearย 
  • Paid Time Off (PTO)ย 
  • Disability Insuranceย 

ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.ย 

********Direct Applicants, only.ย  No Agencies, No third-party recruiters, please********ย